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PLEASE NOTE: TO RECEIVE MEMBER DISCOUNTS, you must be an ICCFA member and logged into your account on the ICCFA website*, or you may call 1.800.645.7700.
*To register as a member on the site, go to the home page, click on "Create New Account" and fill out the form. If your company is a member in good standing, you will be granted membership privileges within 24 hours (but usually within minutes) and will have access to all content throughout the site as well as to ICCFA member discounts.

Also: you cannot earn continuing education credit by listening to recordings. You must attend presentations in person to earn CE credits.

PLPA Webinar -- August 2013: Understanding Proper Merchandising



PLPA Webinar -- August 2013: Understanding Proper Merchandising

  • Interested in learning how to properly set up your showroom?  Join this webinar and see some very successful showrooms -- and some that are not. Don't let yours be one of the bad examples.
  • Interested in learning how to increase your average sale by properly educating the pet parent on memorialization options? Come hear some proven presentation techniques that will allow you to NOT be a sales person, but allow the pet parent to be the buyer.
  • Do you have a proven presentation script for your staff? Join the session and hear one that works.
  • What's a family urn? How can you assist the family in personalization outside of the name of the pet and their dates?  Create a true masterpiece for the family.
  • How can you increase your online sales?
  • Do you put prices on your urns on the floor? Should you? Come learn the answer!

Panelists include:

  • Coleen Ellis, CPLP, Two Hearts Pet Loss Center
  • Toni Noel, Memory Vessels
  • Jeremiah Neville, Terrybear Urns & Memorials

Price: $25 per session/$20 per session for PLPA members. (you must be logged in to receive member discount pricing) 

Price: $25.00