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PLEASE NOTE: TO RECEIVE MEMBER DISCOUNTS, you must be an ICCFA member and logged into your account on the ICCFA website*, or you may call 1.800.645.7700.
*To register as a member on the site, go to the home page, click on "Create New Account" and fill out the form. If your company is a member in good standing, you will be granted membership privileges within 24 hours (but usually within minutes) and will have access to all content throughout the site as well as to ICCFA member discounts.

Also: you cannot earn continuing education credit by listening to recordings. You must attend presentations in person to earn CE credits.

Bundle of ALL 26 2012 Convention Sessions


Bundle of ALL 26 2012 Convention Sessions
Purchase all 26 recorded sessions from the ICCFA 2012 Annual Convention & Exposition for the discounted price of $215—a savings of $45! You'll receive the following sessions:
  • Ken Whitaker: Restorative Art (2 CDs)
  • John Remkus: Handling "Problem" Pet Cremations
  • Bob Jenkins: Repositioning Your Pet Loss Business for Success
  • David Penepent: Caring for the Remains of Organ and Tissue Donors
  • Shun Newburn: Team Building: Tackling Conflict in the Prep Room
  • Matt Grieco: Funeral Directing: Stepping Out of the Shadows
  • Larry Merington: Marketing to the (New) Boomer
  • Lindsay & Meagan Eagan: How to Become the Funeral Home for Vets
  • Ben Margolis: Autopsy, Bereavement and the Jewish Community
  • Coleen Ellis: Sales: It's Not a Dirty Word
  • Analiese Ramsay: Reducing Formaldehyde Exposure
  • John Callaghan: 7 Steps for Developing a Strategic Marketing Plan
  • Lajos Szabo: Connecting with Customers Through the Web
  • Codi Shewan: Are You an Undertaker or an Order Taker?
  • Robin Heppell: 5 Ways to Win Online Shoppers
  • Karl Jennings: It's Time to Redefine Our 'Basic Services'
  • Christopher Farmer: When the Regulators Come Knocking
  • Marcea Weiss: Hiring Veterans: A Great Fit for Our Profession
  • Harvey Lapin: Social Media, Employees and the Law
  • Mark Groeneman: Turning Your Assassins into Advocates
  • Marcia Williams and Pat Severo: Maximize Returns in a Volatile Market
  • Poul Lemasters: Case of a Botched Cremation (2 CDs)
  • Nick Timpe: Online Cemetery Marketing
  • Brad Palmer: Digital Presentations
  • Bill Remkus: Pet Cemeteries 101
  • PLPA: Best Practices Panel

Available as downloads or as CDs shipped to you (for an additional $20 shipping fee).

Price: $215.00
You will be sent an e-mail with links from which to download the files. An additional $20 shipping fee will be added if you'd like to receive these sessions on CD.