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Welcome to the ICCFA Cremation Coaching Center "Resources" page. Nowhere else will you find such a wide range of historical and educational materials on the topic of cremation.
NEW! First Impression Cremation Phone Shopper Program - How does your staff respond when they take a call from a cremation "phone shopper?" Do they simply give out the price for direct cremation, or do they offer information on the many options available for tribute and memorialization? The ICCFA now offers the First Impression Cremation Phone Shopper Program to allow you to monitor the first impression your company is making on callers.
ICCFA Cremation Articles - A resource of cremation information printed in ICCFA publications.
Articles from the Library of Congress Archives - This amazing public resource is a little tricky to navigate so we do most of the work for you: You just need to click, and read. This will be updated regularly as the Library digitizes more and more of our nation's historical record.
News Media Cremation Reports - A running compilation of cremation-related news reports from around the world archived at the ICCFA News Page.
Multimedia Resources - Audio and video educational presentations by top industry experts.