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ICCFA University
July 20-25, 2007
University of Memphis
Memphis, Tennessee
Chancellor: Michael Burke
Welcome from the Chancellor
Testimonials
The ICCFA University Experience
Course Descriptions and Schedules:
College of Administration & Management
New for 2007—Cremation Certification Program (College of Cremation Services)
College of Funeral Home Management
J. Asher Neel College of Sales & Marketing
College of Land Management & Grounds Operations
Master's Program
CEO Program
Faculty
Registration Prerequisites and Procedures
Room and Board
Prices
Continuing Education Credits
Cancellation Policy
ICCFAU Scholarhip Winners and Sponsors
Download the Registration Form
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Welcome from the Chancellor
Dear Colleague,
Advertising guru Bruce Barton once said, "When you are through changing, you are through."
ICCFA University has a reputation for adapting to meet the cemetery and funeral service profession’s ever-changing needs, and the 2007 session will uphold that reputation as we introduce a groundbreaking certification program as part of our College of Cremation Services.
This year’s session of ICCFA University is our first under the association’s new name – the International Cemetery, Cremation and Funeral Association. The newly added "C" not only reflects the shifting landscape of our profession but signals a commitment to improve cremation education and practices. Nowhere will this commitment be more evident than at ICCFA University. Led by Dean Ernie Heffner, the College of Cremation Services offers three certifications within one program, providing the most comprehensive education available in cremation operations, administration and sales. Please check out the enclosed brochure for the College of Cremation Services and make plans to attend and to send your staff for this one-of-a-kind training.
Our entire curriculum continues to evolve and grow, and in 2007, we have a number of new faculty and sessions in addition to some timeless favorites. Deans Jeff Kidwiler, Gary O’Sullivan, Katherine Scimmi and Todd Van Beck have put together phenomenal programs for each of their colleges.
If you’ve been to ICCFA University before, you know the educational and networking value this five-day event offers. If not, I invite you to read the testimonials below and plan to become a part of our ICCFAU family this summer.
Whether you are new or a returning student, I can promise you one thing: Attending ICCFA University will challenge you to change in some way. And yes, that can be scary – until you consider the alternative.
-- Michael Burke
Testimonials
- The benefits from attending the ICCFAU far outweigh the costs involved. This is my second consecutive year and I am still putting to good use the strategies and techniques I picked up last year. This is likely the single best investment anyone could make in their personal and career development—Leo O’Connor,
Fairhaven Memorial Park & Mortuary, Santa Ana, CA (2006 College of Administration and Management)
- Todd Van Beck is a credit to this industry! The ICCFA University is an empowering and enlightening experience. Thank you very much. —Selena Peterson, Cypress Lawn Cemetery Association, Colma, CA
(2006 College of Funeral Home Management)
- Great learning experience. Excellent speakers who are unselfish in sharing their knowledge and keys to their own successes.The benefits and experiences far exceed or outweigh the time away from work and the costs of training. —Jo Yumul, Loyola Group Sales & Marketing, Makati, Phillipines
(2006 College of Sales & Marketing)
- This was the best way to get a knowledge of this field. It would take years to gain as much as I did in five days. —Frank Nash, Roselawn Cemetery & Funeral Home, Pueblo, CO
(2006 College of Land Management & Grounds Operations)
- I am degreed at the University of Oklahoma and I learned more in five days at this seminar than I did in four years at OU– I’m definitely coming back – Great job done by all. —Doug Martin
Mallorym Martin Funeral Home & Crematory, Stigler, OK
(2006 College of Cremation Services)
The ICCFA University Experience
This July 20-25, cemetery and funeral service practitioners from throughout North America and the world will gather at the University of Memphis in Memphis, Tennessee, for a one-of-a-kind program designed by some of the best and brightest in the profession. The five-day ICCFA University program offers a unique experience that blends intensive, practical classroom training with continual networking and idea-sharing.
Quality Education
With limited class sizes and on-campus housing and dining, ICCFAU offers a unique learning environment. Its five colleges cover every area of management, and classes are continually updated to include the latest innovations and techniques. Courses combine proven business theory with practical operational instruction, and the professors encourage ongoing participation and interaction.
Experienced Staff
ICCFA University classes are led by top industry professionals as well as business and economics faculty at the University of Memphis.
You'll receive practical, proven instruction from colleagues selected not only for their in-depth understanding of the course material but also for their firsthand experience and knowledge of the everyday challenges you face in your job. For a complete listing of ICCFAU faculty, click here.
Recreation and Networking
Perhaps even more important than the academic training at ICCFAU are the opportunities to network with colleagues from every area of the cemetery and funeral service profession. Students from all five colleges come together several times each day for breaks and to share meals in the Fogelman Executive Dining Room. After classes, you can relax with fellow students in the Fogelman lounge or the Holiday Inn bar, or take a short taxi ride to visit Memphis' famous Beale Street. At the Annual Sports Tournament on Sunday night—featuring softball, basketball or volleyball, depending on the weather—you'll find a good-natured rivalry among students from each of the colleges.
New Cremation Program
In 2007, ICCFAU introduces cremation certifications through the College of Cremation Services. Visit www.iccfa.com/iccfau07_certification.htm for more information!
State-of-the-Art Facilities
The University of Memphis Fogelman Conference Center is an academic facility expressly designed for executive and professional training. All classes and meals take place at the Fogelman. The program offers on-campus housing at two sites: dormitory-style housing on the upper floor of the Fogelman and executive suites at the Holiday Inn University, located across the street.
The Fogelman, newly renovated in 2006, houses 51 private sleeping rooms, each with private bath, and has a common lounge area and kitchen. The Holiday Inn University suites include a choice of king bed or two double beds, a sleeper sofa and numerous luxury amenities.
Dress Code
The dress code at ICCFAU is casual throughout the week. Bring sports clothes and gear if you wish to participate in the Annual Sports Tournament Sunday night.
Registration Procedures
Registration for ICCFAU can be completed by downloading the ICCFAU Registration Form.
Applicants to the College of Cremation Services: Download a registration form here. Registration must be received by June 20. Students whose registrations are received by June 20 will have their names included in the Student Directory.
Registration for each college (except for the College of Cremation Services) is limited to 35 participants, accepted on a first-come, first-served basis. Registrations received after the programs are filled will be placed on a waiting list. If no space becomes available, those on the list will receive refunds.
Prior college attendance is not required for attendance at ICCFA University. The program is open to employees of all cemeteries, funeral homes, crematories and related businesses, regardless of previous educational background.
In general, ICCFA University is designed for students who are:
- Company owners and chief executive officers.
- Managers seeking to develop additional skills and knowledge in order to improve their techniques and operations.
- Managers who are interested in moving into new areas of responsibility.
- Managers new to the cemetery and funeral service profession.
- Staff interested in advancing into management positions.
- Staff interested in improving their skills to better serve their employers and their client families
- Suppliers who want to network and gain a better understanding of their customers' challenges.
Room and Board
Housing will be assigned on a first-come, first-served basis, with fourth- and third-year students whose applications are received on or before May 25 being given priority. All reservations should be made through the ICCFA (see form for details). Your room and board fees cover lodging as well as three meals a day, starting with dinner on Friday and ending with breakfast on Wednesday. Double rooms cost an additional $10 per night. Room fees should be paid directly to the ICCFA. The Fogelman and the Holiday Inn will request payment of incidental expenses upon checkout. For additional information on housing assignments and costs, please see the information on the ICCFAU Registration Form.
Attend for 1 Year ... 2 ... 3 ... 4 ... Or More!
ICCFA University offers a four-year "undergraduate program." Students are enrolled in one school per year, spending 5 days of intensive learning in that discipline. Students can attend for just one year in the discipline of their choice or go on to attend for additional years for a more comprehensive education.
Students who complete four of the five colleges become ICCFAU graduates:
- College of Administration & Management
- College of Cremation Services
- College of Funeral Home Management
- College of Land Management & Grounds Operations
- J. Asher Neel College of Sales & Marketing
Take Advantage of Our Advanced Study Programs
ICCFAU offers two advanced study programs. Students in each of these programs design their own syllabus from among all colleges.
- Master's Program-Prerequisite: Candidate must be an ICCFAU graduate. A daily itinerary of your classes must accompany registration.
- CEO Program-Prerequisite: Candidate must be a CEO or company owner. A daily itinerary of your classes must accompany registration.
Prices
Fees include all meals and are as follows:
ICCFA University Registration Fee (for all colleges except College of Cremation Services): $735
College of Cremation Services Registration Fee: $835
Housing and Room and Board Fees:
- Fogelman housing (5 nights) and meals: $995
- Fogelman housing (6 nights) and meals: $1,095
- Holiday Inn University housing (5 nights) and meals: $1,080
- Holiday Inn University housing (6 nights) and meals: $1,200
All meals will be served at the Fogelman Executive Center and include dinner Friday through breakfast Wednesday.
Charges for double accommodations are additional. Please see the Registration and Housing Form for complete details.
Please note that the room and board fees include a 15.9 percent tax on sleeping rooms for the Fogelman and Holiday Inn as well as a 20 percent service fee and a 9.25 percent tax on all meals and food service.
Continuing Education Credits
Funeral directors may earn up to 24.5 continuing education credits at the ICCFAU, pending individual state credit awards. CE Attendance Certificates will be available at the ICCFA on-site registration desk. ICCFA members applying for the Certified Cemetery Executive, Certified Funeral Executive or Certified Cemetery Funeral Executive designation through the association's certification program will earn a total of 80 points toward certification upon completion of each college.
Cancellation Policy
Registrants canceling their registrations prior to June 20 will receive refunds. All cancellations must be made in writing and will be subject to a 15 percent per person cancellation fee. The University of Memphis cancellation policy holds the ICCFA responsible for room and board on all reservations. As a result, no refunds can be made on cancellations received after June 20.
For more information, call the ICCFA Meetings Department at 1.800.645.7700
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