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The News Page

The Café News Page, compiled by the ICCFA's Rick Platter, is your comprehensive daily update of the latest news about the cemetery, cremation and funeral service business.
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Preserving the clothing memories of the deceased

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Project Repat makes it easy to preserve t-shirts and clothing by turning it into a t-shirt quilt. Since 2012, Project Repat has sold more than 12,000 quilts, many to familiy members who have recently lost a loved one. One of the most difficult decisions for a family member is to decide what to do with the clothing that the deceased has left behind. Too often, that clothing remains in the closet because the loved one can't bear to get rid of the memories. Clothing is very personal - our t-shirts often carry our beliefs, our culture, and our accomplishments. Project Repat has found a way to make this service affordable for everyone, with prices between 70 and 200 dollars. 

We've heard wonderful stories from customers around the country who have taken advantage of preserving their loved one's clothing memories. We are proud to be providing such a meaningful and personal service to those who need it, and see our service as a natural and helpful part of the grieving process. 

We've kept a blog of memorable stories from our customers, which can be seen here. We are interested in offering this service to as many people as possible, and are interested in speaking with funeral home directors who can offer this service to their clients. Please contact Ross@projectrepat.com for more information. 

A t-shirt quilt from Project Repat

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What Cemeteries & Funeral Homes need to know about the new TCPA rules

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The new 2013 TCPA rules have just gone into effect and will affect those Cemeteries and Funeral Homes who rely on telemarketing for outreach.
Two of the biggest changes have to do with Autodialed and/or pre-recorded calls & texts.
Beginning October 16, 2013, prior express written consent will be required for all autodialed and/or pre-recorded calls/texts sent/made to cell phone and pre-recorded calls made to residential land lines for marketing purposes.
Consumer consent must be unambiguous, meaning that the consumer must receive a “clear and conspicuous disclosure” that he/she will receive future calls that deliver auto-dialed and/or pre-recorded telemarketing messages on behalf of a specific advertiser; that his/her consent is not a condition of purchase; and he/she must designate a phone number at which to be reached (which should not be pre-populated by the advertiser in an online form).  Limited exceptions apply to this requirement, such as calls/texts from the consumer’s cellular carrier, debt collectors, schools, informational notices and healthcare-related calls.
Beginning October 16, 2013, the “established business relationship” exemption for pre-recorded telemarketing calls to residential landlines was eliminated.
In the past, advertisers could rely on an established business relationship (such as a previous purchase) to circumvent the need to obtain a consumer’s written consent to receive telemarketing calls.  That exception to the consent requirement will no longer exist after this year.  Advertisers will have to obtain written consumer consent, even if they previously had a business relationship with the consumer. This means advertisers will need to be very careful when contacting consumers who had expressed interest in their product/service in the past.
Companies who rely on Autodialers should consider having their customer lists scrubbed against the most up-to-date Do Not Call lists and Cell Phone lists. No one wants to be hit with a fine.
For more comprehensive information about the TCPA, please go to the TCPA page of the Dataman Group website.

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