The Federal Trade Commission staff has given the funeral services industry an advisory opinion that many view as an early Christmas present. Funeral Rule Opinion 2009-6 permits the charging of a reduced non-declinable professional services fee on four types of arrangements: 1.) forwarding remains, 2.) shipping remains, 3.) direct cremation, and 4.) immediate burial. This issue has been unsettled for a number of years but now the FTC staff has provided guidance. According to staff, reading the Funeral Rule to prohibit a reduced basic services fee for the four areas mentioned above "would be inconsistent with a core purpose of the Rule, which is to enable consumers to purchase only the funeral goods and services they want by requiring funeral providers to 'unbundle' their offerings." Staff stated that the reduced services fee reflects "the proportionate reduction in facilities overhead and services of the funeral director and staff required to provide them." An analysis of this advisory opinion will be published in the January 2010 issue of ICCFA Magazine. The text of the advisory opinion can been read online at http://www.ftc.gov/bcp/edu/microsites/funerals/opinions/opinion09-6.pdf.

ICCFA Joins Health Care Reform Coalition

The ICCFA has joined the Start Over! Coalition to urge members of Congress to "start over" in drafting health care reform legislation. In conjunction with "Employers for a Healthy Economy," the coalition is made up of over 180 leading employer trade associations representing hundreds of thousands of businesses of all sizes from the 50 states and nearly every sector of the economy. The goals of the coalition are to fundamentally change the health care system to improve care and lower costs without shifting those expenses to the private sector.

As the U.S. Senate begins debate of the Patient Protection and Affordable Care Act, the coalition has identified "swing vote" senators in ten states: Alaska (Mark Begich), Arkansas (Blanche Lincoln and David Pryor), Colorado (Michael Bennett), Connecticut (Joe Lieberman), Indiana (Evan Bayh), Louisiana (Mary Landrieu), Maine (Susan Collins and Olympia Snowe), Nebraska (Ben Nelson), North Dakota (Kent Conrad), and Virginia (Mark Warner and Jim Webb). ICCFA members living in any of these states are urged to email or telephone their senators immediately to ask them to vote "NO" on the pending bill because: 1.) it will not reduce the cost of health care; 2.) would impose a government-run health care plan; 3.) impose employer mandates; 4.) and impose millions of dollars in tax increases and Medicare cuts. Contact information for senators can be obtained online at www.senate.gov. To view a list of all the members of the Start Over! Coalition, go to http://www.employersforahealthyeconomy.org/.

Beware: H1N1 Flu Shot E-mail Scam

Government officials are warning the public to beware of an e-mail scam whereby personal information is requested in order for the recipient to obtain the H1N1 flu shot. The e-mail claims to be from the Centers for Disease Control (CDC) and announces the launching of a "State Vaccination H1N1 Program." The scam e-mail states: "You need to create your personal H1N1 (swine flu) Vaccination Profile on the cdc.gov Web site. The Vaccination is not obligatory, but every person that has reached the age of 18 has to have his personal Vaccination Profile on the cdc.gov site." Do NOT click on the link provided in the e-mail to create the so-called "Profile!"

Donations to ICCFA Educational Foundation Tax-Deductible

Looking for a charitable tax deduction? Consider a donation to the ICCFA Educational Foundation before December 31. Over the past two years the foundation has provided financial assistance to industry professionals who could not otherwise attend career-advancing training and educational sessions at ICCFA University. This is your chance to provide educational opportunity to colleagues in need of assistance and receive a tax deduction for you or your company. For more information, reply to this message and you will receive a detailed e-mail response.

Cemetery Caretaker Superintendent
Cemetery Caretaker Superintendent wanted for 500 burial memorial park in beautiful Fort Lauderdale, Florida.

The Cemetery Superintendent is responsible for the overall appearance and condition of the cemetery grounds. The Superintendent must also demonstrate a commitment to NorthStar's goal of being the employer of choice in the death services industry.

The person chosen for this position will be required to maintain a dedicated staff with the skills necessary to serve client family needs.

This is a salaried position with a range of $40,000 to $45,000 per year, as well as carrying the potential for a production bonus. NorthStar offers a comprehensive benefits package including matching 401K, Health, Life Insurance and other benefits.

Please submit you resume to alan.teal@nsmg.com or call 386-747-1586.

Professionals: Service & Sales with Operations Experience
Are you successful today (or in recent past) in outreach & marketing within diverse communities? Can you quantify & verify with references your past successes? How have you balanced revenue needs with operational integrity? Does your experience include high traditional and moderate to high cremation consumers, and if yes, where, with whom and how?

We are a family run business seeking two people of integrity for two of our markets:

Mississippi Gulf Coast
Eastern Slope, Colorado Rockies

We seek and demand:

• Integrity
• Lead development skills worthy of the 21st century
• Coaching & training of small, expert teams
• Five years minimum successful experience in both funeral and cemetery spaces
• Leadership by works
• Licensed funeral directors are welcome to apply

We Offer:

• A family company seeking quality through talented people
• Compensation that drives positive cash flow for you and the company
• A company to retire with someday
• A suite of benefit opportunities
• Owners that work in the trenches every day with families

Please forward your resume and cover letter to Mark Sadowski at I.amunknown@live.com and include your references. We would like to secure and begin working with you in the beginning of 2010.

Two Cemeteries for Sale
"New" asking price $275,000.00. Franklin, Virginia, and Emporia, Virginia (30 minutes apart); $250,000.00 in receivables, $400,000.00 in trust accounts. Due to owner health issues we are doing a drastic reduction in price. Take advantage of this great opportunity. E-mail inquiries to acc@gamewood.net, or fax to 434.822.1647, or call Gary Hall at 434.250.6121. To view pictures go to www.myspace.com/accinc.

Preneed Sales Manager
New Tacoma Cemeteries & Funeral Home in Tacoma, Washington is looking for a Sales Manager to lead our cemetery & funeral home preneed sales team.

Our ideal candidate has their Washington insurance license and previous cemetery managerial experience leading a sales team. Benefits include salary + commission, medical, dental, vision, vacation, sick and 401K plan. Please e-mail resume to: patty@newtacoma.com or contact Jack Harding at 253 564-1311.

Sales Manager, Family Service Division Managers and Field Force Division Managers
GRS is growing again!

Gibraltar Remembrance Services is on the grow again and we are looking for a Sales Manager, Family Service Division Managers and Field Force Division Managers for new location in the Midwest and expansion of our Seattle operations of the USA.

Our Sales Managers and Division Managers ALL earn in excess of $100,000. Some exceed that mark handsomely.

We are looking for a track record of:

• Strong Leadership Skills
• Aggressive Work Ethic
• Integrity
• Vision (ability to identify opportunity and sell the vision)
• Ability to Recruit and Train a Large Sales Team
• Experience in lead development
• Consistent Performance and Growth

We Offer:

• Best Compensation Plan in the Profession
• Full Line of Fringe Benefits including 401K with Company Match
• A Preneed Sales Driven Corporate Philosophy
• Opportunity for Career Advancement
• Effective Sales and Training Materials
• Relocation Program

For more information in an informal and confidential chat call Gary Osborne at 713-702-2886 (cell) or send a brief e-mail to GOsborne@RemembranceSvcs.com. I do not need a formal resume but a brief work history or comments about what you are seeking would be helpful to our discussion.

For Sale
Perpetual care cemetery, located approximately eighteen miles northwest of Fort Worth, Texas.

Includes:

• 10 acres dedicated land with approximately 4,000 spaces available
• Approximately 25 additional adjacent acres
• Mausoleum/ chapel/ office building
• Maintenance and storage building
• 2 tractors, one with 36" backhoe
• 10 X 6 dump trailer
• Zero turn mowers and miscellaneous equipment
• Perpetual care trust fund fully funded and continues to receive #1 audit rating from the Texas Banking Commission.

Asking Price: Open
Contact Betty Haas at bjh@citbroadband.com for more details or information.

Jump Start Your Sales Management Career
Is NOW the time to JUMP START your sales management career or take it to the next level?

NorthStar Memorial Group is a DYNAMIC and growing company with locations throughout the U.S. Take charge of your future by joining our team at Floral Haven, a premier property in Oklahoma, where you will build and supervise your own sales force. We are looking for TOP SALES PRODUCERS and CURRENT SALES MANAGERS who want to increase their earning potential!

Great benefits including health, 401k and life!

Position yourself for success! Send your resume today to gdaniel@fhaven.com or, for more information, contact Donna Wagner @ (918) 894-8808. We respect your need for confidentiality.

Sales Manager
We are looking for a selling sales manager who has a pro-active approach for pre-need mausoleum sales, is capable of establishing community awareness in the surrounding communities of the cemetery, as well as establish mutual business relationships with area professionals to service residents on a broader spectrum of needs. Daily and weekly responsibilities require the sales manager to meet and counsel area families regarding the advantages of preplanning, in addition to assisting with the on-site training and motivation of sales counselors in order to grow the number of pre-need sales for their cemetery.

RESPONSIBILITIES:

• Hands on sales approach
• Motivate and encourage a healthy competitive spirit
• Earn a six figure + income

REQUIREMENTS:

• 2 years successful cemetery sales management experience
• High energy, results oriented

Visit our Web site to see the country's most beautiful and sought-after mausoleums! All responses are kept confidential.

Contact Jill Baum, Memorial Properties, 1.888.662.9600
E-mail your resume to Memprop@aol.com
www.MemorialProperties.com
Opportunities available in Savannah, GA and NJ

Combination Locations: Funeral Home/Cemetery; Sales Managers
Our top Sales Director/Managers easily earn six figures annually. We are looking for a highly motivated individual who can lead and manage a team of trained professionals.We currently have Sales Director positions available in the Midwest Region If you are seeking a career with a future, we offer the following:

• Outstanding Compensation Package including a base salary
• 401K / Profit Sharing
• Complete Health Package including Medical, Dental & Vision care
• Limited travel

Interested persons should e-mail dfarrow@stei.com or call Doug Farrow @ 816.353.5091.

Responsibilities include the following:

• Implement and supervise the sales program in such a manner as to achieve and exceed sales plans with established budgets.
• Recruit, hire and field train new sales counselors.
• Supervise activities of established and new sales counselors and managers to secure sales goals, maximize individual performance and maintain established minimum achievement levels.
• Conduct sales meetings daily with full staff with the objectives of educating, informing and inspiring through participative involvement.
• Control distribution and follow-up of company generated sales opportunities (leads) (call-ins, walk-ins, reply cards from mailings, reload card assignments, etc.) and prepare reports showing results achieved on any and all such leads on a weekly/monthly basis.
• Audit sales proficiency and quality by periodic review of each counselor and manages complete sales presentation. Such review should also assure that the company "story" is being told in an honest and accurate manner consistent with the company's service philosophy.
• Assist sales personnel to learn and maintain an acceptable level of In-field activity by periodic review of such activity.
• Maintain a level of personal sales activity necessary to achieve established personal production goals.
• Perform related duties as required.

Job Requirements

• Minimum High School Diploma or equivalent -- Some College Preferred!
• Valid Driver's License
• 2 yr Previous Cemetery Sales Management experience a must
• Above average communication skills
• High level of compassion and integrity
• Problem solving skills
• Ability to multi-task and set priorities
• Must be able to manage his/her own time and organize each day's activities without constant supervision

General Manager; Licensed Funeral Director
If you are seeking an outstanding opportunity to take charge of a premier multiple location funeral business that offers a great opportunity to personally grow and develop a strong employee staff, then this is the opportunity you've been searching for.

We are looking for an experienced manager with at least 5 to 7 years experience managing multiple locations with a minimum annual call volume of 1500 call to manage this multiple funeral home operation in Riverside County, CA. Candidate should possess strong leadership qualities and a focus on customer satisfaction.

We offer a competitive salary, healthcare benefits, 401K, paid vacation and Life Insurance. Compensation also includes an incentive plan tied to customer satisfaction and business results.

Please send your resume along with salary history to Lisa at Ldstreiff@comcast.net.

Memorial Garden Cemeteries for Sale
My name is Milton Marshall, and I am the sole owner of two Memorial Garden cemeteries for over 36 years. I am 75 years old and I am ready to retire! The properties are conveniently located only 35 minutes apart, one in Hopkinsville, Kentucky and the other in Clarksville, Tennessee. I am presenting these cemeteries for sale to professional individuals or companies that will continue to serve these communities while achieving their own business goals.

Thank you for visiting this site: www.cemeteryforsale.com

You are welcome to contact me by e-mail or phone:
Milton Marshall
milton@cemeteryforsale.com
270-887-3549

Place your classified advertisement with ICCFA today!

• ICCFA Wireless classified ads cost $80 and must be prepaid.
• Ads run in two consecutive issues, and include free placement on the ICCFA Web site for four weeks.
• Ads include a link to the company Web site and/or e-mail at no charge.
• Ads with a box number for confidential reply are available for an additional $15.
• Ads must be no longer than 250 words.
• ICCFA reserves the right to limit the number of ads per issue on a first-come, first-served basis.
• All advertising is subject to the publisher's approval; advertisers assume liability for all content of advertisements printed and for any claims arising therefrom against the publisher.

  For more information or to place an ad, contact Rick Platter at rickp@iccfa.com or call 800.645.7700. See more classified ads at www.iccfa.com/classifieds.

ICCFA Supply Link Allows Easy Buyer's Guide Searching
The ICCFA Supply Link, an online buyer's guide members can use to easily search for products and services from the convenience of their computers, can be accessed directly from the ICCFA home page. The Supply Link offers a "Search" function whereby members can search according to product type or company name and can be limited to a state or to a certain radius distance from a specified city or ZIP code. Users also can narrow their search to include only ICCFA-member companies. Suppliers that are ICCFA members and exhibitors are identified as such in their listings.

ICCFA News Page
The ICCFA News Page takes you to sources throughout the world for industry news and updates. It brings you the most comprehensive selection of funeral service and cemetery news available anywhere, along with frequently updated general news items related to national and world events. The News Page reports the news before anyone else and is one of the most visited page on the ICCFA Web site. Stop in each day and you'll see why.

Music Licensing
The 2009 Music Licenses are available for just $248 per property, no additional fees. Covers ASCAP, BMI and SESAC. Any U.S. funeral home, cemetery or related business is eligible for membership as a Music License Member. Licensing directly with the agencies this year would cost nearly $600 per location, so this price—which requires no additional membership fee—is still the lowest available to the industry.

Tax-Related Questions
ICCFA members now also have access to an attorney for tax-related questions regarding trust earnings, care fund allocations, capital gains, investments and more. The ICCFA has retained Leslie Schneider, CPA, a tax attorney with Ivins, Phillips & Barker in Washington, DC, for telephone consultations for up to 20 minutes with no obligation. To take advantage of this member benefit, call Schneider at 202.393.7600.

ICCFA Insurance Program

Administered by Alliant Insurance Services, this program allows members to purchase commercial property and casualty insurance -- including general liability, commercial property, automobile liability and physical damage, umbrella liability, professional liability, workers compensation, employee benefits and more—at rates they probably would not be able to afford on
their own. For details, call 800.390.9099.

HR Law Benefit
Through an unprecedented new benefit program, ICCFA members can now access free legal consultations regarding labor relations, human resource management and employment law. Attorney Michael Pepperman of the Labor Relations and Employment Law department at Obermayer Rebmann Maxwell & Hippel LLP (ORM&H), is available to address questions on topics ranging from hiring and firing, to employee privacy and workplace violence, to wages and hours, to equal employment opportunity and wrongful discharge issues. Michael Pepperman, Esq., has spoken on labor and employment issues at several ICCFA conferences and regional industry meetings. To take advantage of this benefit, please call 215.665.3032.

ICCFA Introduces New Sales Training Programs
ICCFA introduces new sales training programs by sales trainer and professional speaker Gary O'Sullivan, CCE. O'Sullivan's two latest products include a 10 DVD Series—The Power to Sell Preneed, and a training support system called the GoSell System. Both products provide sales managers with tools and training strategies that will help them to strengthen and motivate their teams. For more details or to place an order, call the ICCFA at 800.645.7700.

ICCFA Internet Expo
The ICCFA Internet Expo is the largest online exposition in the cemetery and funeral service industry. Cemetery and funeral home owners and operators will find 300+ providers in more than 100 product and service categories. Exhibit space is provided as a free, exclusive benefit to all ICCFA supplier and professional members. Check it out today!

Fraud Prevention & Detection Consultation Service
ICCFA has retained the services of veteran fraud investigator Robert A. Garvey Jr., CPA, CFE, CrFA, CVA, to serve as a consultative resource for members' employee theft and fraud concerns. The new member benefit, the "Fraud Investigation and Deterrence Consultation Service" or FIDCS, will allow members to discuss by telephone any issues or concerns related to suspected fraudulent activity or a desire to put systems and controls in place at their locations to deter such activity. There is no cost to ICCFA members in good standing to utilize this benefit. The number to call is 866.649.1902.

Legal Advice on Cremation Concerns
Courtesy of the ICCFA Government and Legal Fund, ICCFA members now have access to pre-paid legal advice on cremation-related issues. Through this exclusive member benefit, the association has retained Poul H. Lemasters, Esq., of Lemasters Consulting in Cincinnati, Ohio. Poul is an attorney and licensed funeral director, and members in good standing may call him at 513.407.8114 to discuss cremation concerns for up to 20 minutes at no charge.

FTC 'Red Flag' Compliance Program
ICCFA now offers members a sample compliance program concerning new Federal Trade Commission rules to fight identity theft. To have the program template sent to you, please contact us at 800.645.7700 or rfells@iccfa.com.

GPL Compliance Check
Members whose businesses must follow the FTC Funeral Rule's General Price List (GPL) requirements can have their lists reviewed for compliance by attorney Poul H. Lemasters, Esq., without charge. Contact Lemasters at 513.407.8114.

International Cemetery, Cremation and Funeral Association
107 Carpenter Drive, Suite 100
Sterling, VA 20164
1.800.645.7700
703.391.8400
Fax: 703.391.8416
www.iccfa.com

Copyright 2009, International Cemetery, Cremation and Funeral Association

Many companies use independent contractors to slash payroll taxes and the high cost of fringe benefits. But using outside workers can result in other problems. It's no secret that Uncle Sam wages battle with businesses over freelancers. And the situation is getting worse. The following tips from McLean, Koehler, Sparks and Hammond can help.

In recent years, many workers have turned to a career of consulting. The IRS is on the lookout for companies that use these consultants improperly—especially those that lay off workers and then hire them back as independent contractors to cut labor costs.

Tactics like that don't go over well at the tax agency, so it published guidelines on how auditors should analyze consultants and independent contractors. Often, an audit of the worker means the companies that hire them are also scrutinized by the IRS. To check on what IRS has to say, go to http://www.irs.gov/newsroom/article/0,,id=173423,00.html.

If your independent contractors are legitimately independent, there's no problem. But if they're employees in disguise, the IRS can "reclassify" them as employees and you're slapped with hefty bills for back taxes, plus interest and penalties. And audits by state agencies are also common and frequently occur when freelancers apply for unemployment compensation.

Your company's pension plan isn't immune either. As independent contractors, workers are generally excluded from retirement plan contributions. If the IRS reclassifies them, your company may be penalized and your qualified plan might be disqualified.

To stay on the safe side, consult your tax adviser and make sure freelancers sign contracts that specify:

• They are not employees for federal income tax purposes and are responsible for paying their own Social Security and Medicare taxes.
• They are not entitled to employee benefits and are not covered by workers' compensation.

Have your regular employees sign contracts, too. By varying the two types of documents, you can make the case that both categories of employees perform different tasks.
Here are four more tips to safeguard your company:

1. Consistently treat all workers performing similar tasks as either independent contractors or employees. If contractors must wear ID badges or use company vehicles make sure their contracts explain why. For example, the policy was instituted after customers expressed safety concerns about deliveries in unmarked cars.
2. Give outside workers considerable discretion about how and when they perform their duties. In general, independent contractors must control the way they get the job done.
3. Send each contractor a Form 1099 showing non-employee income if you pay $600 or more in a calendar year.
4. Don't supply freelancers with services you give employees. Some companies have run into trouble with the IRS for providing contractors with office space, computers, cars and other perks. Independents generally furnish their own tools and materials.

So what if you do rehire some laid-off employees as independent contractors? It's difficult—but still possible—to classify them as contractors. But don't let freelancers work in your office and give them new titles. For example, your retained employees might be staff representatives while your new workers are outside service agents.

There's nothing illegal about rehiring former workers as freelancers. You just have to make sure you structure the deals properly so you don't have the IRS breathing down your neck. For more information, please contact ICCFA general counsel Bob Fells at 1.800.645.7700 or e-mail at rfells@iccfa.com.

Reminder: Columbia University Seeks Pandemic Survey Data from ICCFA Members

Earlier this year, the ICCFA was contacted by researchers at Columbia University's Mailman School of Public Health concerning a proposed survey of death care professionals to assess their preparedness in the event of a high fatality pandemic event. A high fatality pandemic will place enormous burdens on the death care and funeral service profession as a whole, although the ability and intentions of individuals within our sector are largely unknown. Selected ICCFA members participated in testing an initial draft survey during the summer and provided recommendations for revisions.

Researchers from Columbia University have finalized the areas of inquiry and are now conducting a large, national, web-based survey to assess the pandemic preparedness of the sector. The ICCFA is asking our members to please take a few minutes of your time to help with this important research by following this link to complete the survey: http://www.surveymonkey.com/s.aspx?sm=2BTovmQ2tMJiS3n8ND3S5g_3d_3d.

The survey is confidential, entirely voluntary and should only be answered once. The Columbia researchers have requested that you forward the survey link to your colleagues and seek their participation as well. If you have any additional questions about this survey, please contact Dr. Robyn Gershon, Department of Sociomedical Sciences, Mailman School of Public Health, Columbia University, at rg405@columbia.edu or at 212.305.1186.

Donations to ICCFA Educational Foundation Tax-Deductible

Looking for a charitable tax deduction? Consider a donation to the ICCFA Educational Foundation before December 31. Over the past two years the foundation has provided financial assistance to industry professionals who could not otherwise attend career-advancing training and educational sessions at ICCFA University. This is your chance to provide educational opportunity to colleagues in need of assistance and receive a tax deduction for you or your company. For more information, reply to this message and you will receive a detailed e-mail response.

Our ideal candidate has their Washington insurance license and previous cemetery managerial experience leading a sales team. Benefits include salary + commission, medical, dental, vision, vacation, sick and 401K plan. Please e-mail resume to: patty@newtacoma.com or contact Jack Harding at 253 564-1311.

Sales Manager, Family Service Division Managers and Field Force Division Managers
GRS is growing again!

Gibraltar Remembrance Services is on the grow again and we are looking for a Sales Manager, Family Service Division Managers and Field Force Division Managers for new location in the Midwest and expansion of our Seattle operations of the USA.

Our Sales Managers and Division Managers ALL earn in excess of $100,000. Some exceed that mark handsomely.

We are looking for a track record of:

• Strong Leadership Skills
• Aggressive Work Ethic
• Integrity
• Vision (ability to identify opportunity and sell the vision)
• Ability to Recruit and Train a Large Sales Team
• Experience in lead development
• Consistent Performance and Growth

We Offer:

• Best Compensation Plan in the Profession
• Full Line of Fringe Benefits including 401K with Company Match
• A Preneed Sales Driven Corporate Philosophy
• Opportunity for Career Advancement
• Effective Sales and Training Materials
• Relocation Program

For more information in an informal and confidential chat call Gary Osborne at 713-702-2886 (cell) or send a brief e-mail to GOsborne@RemembranceSvcs.com. I do not need a formal resume but a brief work history or comments about what you are seeking would be helpful to our discussion.

For Sale
Perpetual care cemetery, located approximately eighteen miles northwest of Fort Worth, Texas.

Includes:

• 10 acres dedicated land with approximately 4,000 spaces available
• Approximately 25 additional adjacent acres
• Mausoleum/ chapel/ office building
• Maintenance and storage building
• 2 tractors, one with 36" backhoe
• 10 X 6 dump trailer
• Zero turn mowers and miscellaneous equipment
• Perpetual care trust fund fully funded and continues to receive #1 audit rating from the Texas Banking Commission.

Asking Price: Open
Contact Betty Haas at bjh@citbroadband.com for more details or information.

Two Cemeteries For Sale
"New" asking price $275,000.00. Franklin, Virginia, and Emporia, Virginia (30 minutes apart); $250,000.00 in receivables, $400,000.00 in trust accounts. Due to owner health issues we are doing a drastic reduction in price. Take advantage of this great opportunity. E-mail inquiries to acc@gamewood.net, or fax to 434.822.1647, or call Gary Hall at 434.250.6121. To view pictures go to www.myspace.com/accinc.

Jump Start Your Sales Management Career
Is NOW the time to JUMP START your sales management career or take it to the next level?

NorthStar Memorial Group is a DYNAMIC and growing company with locations throughout the U.S. Take charge of your future by joining our team at Floral Haven, a premier property in Oklahoma, where you will build and supervise your own sales force. We are looking for TOP SALES PRODUCERS and CURRENT SALES MANAGERS who want to increase their earning potential!

Great benefits including health, 401k and life!

Position yourself for success! Send your resume today to gdaniel@fhaven.com or, for more information, contact Donna Wagner @ (918) 894-8808. We respect your need for confidentiality.

Sales Manager
We are looking for a selling sales manager who has a pro-active approach for pre-need mausoleum sales, is capable of establishing community awareness in the surrounding communities of the cemetery, as well as establish mutual business relationships with area professionals to service residents on a broader spectrum of needs. Daily and weekly responsibilities require the sales manager to meet and counsel area families regarding the advantages of preplanning, in addition to assisting with the on-site training and motivation of sales counselors in order to grow the number of pre-need sales for their cemetery.

RESPONSIBILITIES:

• Hands on sales approach
• Motivate and encourage a healthy competitive spirit
• Earn a six figure + income

REQUIREMENTS:

• 2 years successful cemetery sales management experience
• High energy, results oriented

Visit our Web site to see the country's most beautiful and sought-after mausoleums!All responses are kept confidential
Contact Jill Baum, Memorial Properties, 1.888.662.9600
E-mail your resume to
Memprop@aol.com
www.MemorialProperties.com
Opportunities available in Savannah, GA and NJ

Combination Locations: Funeral Home/Cemetery; Sales Managers
Our top Sales Director/Managers easily earn six figures annually. We are looking for a highly motivated individual who can lead and manage a team of trained professionals.We currently have Sales Director positions available in the Midwest Region If you are seeking a career with a future, we offer the following:

• Outstanding Compensation Package including a base salary
• 401K / Profit Sharing
• Complete Health Package including Medical, Dental & Vision care
• Limited travel

Interested persons should e-mail dfarrow@stei.com or call Doug Farrow @ 816.353.5091.

Responsibilities include the following:

• Implement and supervise the sales program in such a manner as to achieve and exceed sales plans with established budgets.
• Recruit, hire and field train new sales counselors.
• Supervise activities of established and new sales counselors and managers to secure sales goals, maximize individual performance and maintain established minimum achievement levels.
• Conduct sales meetings daily with full staff with the objectives of educating, informing and inspiring through participative involvement.
• Control distribution and follow-up of company generated sales opportunities (leads) (call-ins, walk-ins, reply cards from mailings, reload card assignments, etc.) and prepare reports showing results achieved on any and all such leads on a weekly/monthly basis.
• Audit sales proficiency and quality by periodic review of each counselor and manages complete sales presentation. Such review should also assure that the company "story" is being told in an honest and accurate manner consistent with the company's service philosophy.
• Assist sales personnel to learn and maintain an acceptable level of In-field activity by periodic review of such activity.
• Maintain a level of personal sales activity necessary to achieve established personal production goals.
• Perform related duties as required.

Job Requirements

• Minimum High School Diploma or equivalent -- Some College Preferred!
• Valid Driver's License
• 2 yr Previous Cemetery Sales Management experience a must
• Above average communication skills
• High level of compassion and integrity
• Problem solving skills
• Ability to multi-task and set priorities
• Must be able to manage his/her own time and organize each day's activities without constant supervision

General Manager; Licensed Funeral Director
If you are seeking an outstanding opportunity to take charge of a premier multiple location funeral business that offers a great opportunity to personally grow and develop a strong employee staff, then this is the opportunity you've been searching for.

We are looking for an experienced manager with at least 5 to 7 years experience managing multiple locations with a minimum annual call volume of 1500 call to manage this multiple funeral home operation in Riverside County, CA. Candidate should possess strong leadership qualities and a focus on customer satisfaction.

We offer a competitive salary, healthcare benefits, 401K, paid vacation and Life Insurance. Compensation also includes an incentive plan tied to customer satisfaction and business results.

Please send your resume along with salary history to Lisa at Ldstreiff@comcast.net.

Memorial Garden Cemeteries for Sale
My name is Milton Marshall, and I am the sole owner of two Memorial Garden cemeteries for over 36 years. I am 75 years old and I am ready to retire! The properties are conveniently located only 35 minutes apart, one in Hopkinsville, Kentucky and the other in Clarksville, Tennessee. I am presenting these cemeteries for sale to professional individuals or companies that will continue to serve these communities while achieving their own business goals.

Thank you for visiting this site: www.cemeteryforsale.com

You are welcome to contact me by e-mail or phone:
Milton Marshall
milton@cemeteryforsale.com
270-887-3549

Place your classified advertisement with ICCFA today!

• ICCFA Wireless classified ads cost $80 and must be prepaid.
• Ads run in two consecutive issues, and include free placement on the ICCFA Web site for four weeks.
• Ads include a link to the company Web site and/or e-mail at no charge.
• Ads with a box number for confidential reply are available for an additional $15.
• Ads must be no longer than 250 words.
• ICCFA reserves the right to limit the number of ads per issue on a first-come, first-served basis.
• All advertising is subject to the publisher's approval; advertisers assume liability for all content of advertisements printed and for any claims arising therefrom against the publisher.

  For more information or to place an ad, contact Rick Platter at rickp@iccfa.com or call 800.645.7700. See more classified ads at www.iccfa.com/classifieds.

ICCFA Supply Link Allows Easy Buyer's Guide Searching
The ICCFA Supply Link, an online buyer's guide members can use to easily search for products and services from the convenience of their computers, can be accessed directly from the ICCFA home page. The Supply Link offers a "Search" function whereby members can search according to product type or company name and can be limited to a state or to a certain radius distance from a specified city or ZIP code. Users also can narrow their search to include only ICCFA-member companies. Suppliers that are ICCFA members and exhibitors are identified as such in their listings.

ICCFA News Page
The ICCFA News Page takes you to sources throughout the world for industry news and updates. It brings you the most comprehensive selection of funeral service and cemetery news available anywhere, along with frequently updated general news items related to national and world events. The News Page reports the news before anyone else and is one of the most visited page on the ICCFA Web site. Stop in each day and you'll see why.

Music Licensing
The 2009 Music Licenses are available for just $248 per property, no additional fees. Covers ASCAP, BMI and SESAC. Any U.S. funeral home, cemetery or related business is eligible for membership as a Music License Member. Licensing directly with the agencies this year would cost nearly $600 per location, so this price—which requires no additional membership fee—is still the lowest available to the industry.

Tax-Related Questions
ICCFA members now also have access to an attorney for tax-related questions regarding trust earnings, care fund allocations, capital gains, investments and more. The ICCFA has retained Leslie Schneider, CPA, a tax attorney with Ivins, Phillips & Barker in Washington, DC, for telephone consultations for up to 20 minutes with no obligation. To take advantage of this member benefit, call Schneider at 202.393.7600.

ICCFA Insurance Program

Administered by Alliant Insurance Services, this program allows members to purchase commercial property and casualty insurance -- including general liability, commercial property, automobile liability and physical damage, umbrella liability, professional liability, workers compensation, employee benefits and more—at rates they probably would not be able to afford on
their own. For details, call 800.390.9099.

HR Law Benefit
Through an unprecedented new benefit program, ICCFA members can now access free legal consultations regarding labor relations, human resource management and employment law. Attorney Michael Pepperman of the Labor Relations and Employment Law department at Obermayer Rebmann Maxwell & Hippel LLP (ORM&H), is available to address questions on topics ranging from hiring and firing, to employee privacy and workplace violence, to wages and hours, to equal employment opportunity and wrongful discharge issues. Michael Pepperman, Esq., has spoken on labor and employment issues at several ICCFA conferences and regional industry meetings. To take advantage of this benefit, please call 215.665.3032.

ICCFA Introduces New Sales Training Programs
ICCFA introduces new sales training programs by sales trainer and professional speaker Gary O'Sullivan, CCE. O'Sullivan's two latest products include a 10 DVD Series—The Power to Sell Preneed, and a training support system called the GoSell System. Both products provide sales managers with tools and training strategies that will help them to strengthen and motivate their teams. For more details or to place an order, call the ICCFA at 800.645.7700.

ICCFA Internet Expo
The ICCFA Internet Expo is the largest online exposition in the cemetery and funeral service industry. Cemetery and funeral home owners and operators will find 300+ providers in more than 100 product and service categories. Exhibit space is provided as a free, exclusive benefit to all ICCFA supplier and professional members. Check it out today!

Fraud Prevention & Detection Consultation Service
ICCFA has retained the services of veteran fraud investigator Robert A. Garvey Jr., CPA, CFE, CrFA, CVA, to serve as a consultative resource for members' employee theft and fraud concerns. The new member benefit, the "Fraud Investigation and Deterrence Consultation Service" or FIDCS, will allow members to discuss by telephone any issues or concerns related to suspected fraudulent activity or a desire to put systems and controls in place at their locations to deter such activity. There is no cost to ICCFA members in good standing to utilize this benefit. The number to call is 866.649.1902.

Legal Advice on Cremation Concerns
Courtesy of the ICCFA Government and Legal Fund, ICCFA members now have access to pre-paid legal advice on cremation-related issues. Through this exclusive member benefit, the association has retained Poul H. Lemasters, Esq., of Lemasters Consulting in Cincinnati, Ohio. Poul is an attorney and licensed funeral director, and members in good standing may call him at 513.407.8114 to discuss cremation concerns for up to 20 minutes at no charge.

FTC 'Red Flag' Compliance Program
ICCFA now offers members a sample compliance program concerning new Federal Trade Commission rules to fight identity theft. To have the program template sent to you, please contact us at 800.645.7700 or rfells@iccfa.com.

GPL Compliance Check
Members whose businesses must follow the FTC Funeral Rule's General Price List (GPL) requirements can have their lists reviewed for compliance by attorney Poul H. Lemasters, Esq., without charge. Contact Lemasters at 513.407.8114.

International Cemetery, Cremation and Funeral Association
107 Carpenter Drive, Suite 100
Sterling, VA 20164
1.800.645.7700
703.391.8400
Fax: 703.391.8416
www.iccfa.com

Copyright 2009, International Cemetery, Cremation and Funeral Association

Earlier this year, the ICCFA was contacted by researchers at Columbia University's Mailman School of Public Health concerning a proposed survey of death care professionals to assess their preparedness in the event of a high fatality pandemic event. A high fatality pandemic will place enormous burdens on the death care and funeral service profession as a whole, although the ability and intentions of individuals within our sector are largely unknown. Selected ICCFA members participated in testing an initial draft survey during the summer and provided recommendations for revisions.

Researchers from Columbia University have finalized the areas of inquiry and are now conducting a large, national, web-based survey to assess the pandemic preparedness of the sector. The ICCFA is asking our members to please take a few minutes of your time to help with this important research by following this link to complete the survey: http://www.surveymonkey.com/s.aspx?sm=2BTovmQ2tMJiS3n8ND3S5g_3d_3d.

The survey is confidential, entirely voluntary and should only be answered once. The Columbia researchers have requested that you forward the survey link to your colleagues and seek their participation as well. If you have any additional questions about this survey, please contact Dr. Robyn Gershon, Department of Sociomedical Sciences, Mailman School of Public Health, Columbia University, at rg405@columbia.edu or at 212.305.1186.

FTC Delays "Red Flags" Rule until June 1, 2010; Sample Program Available from ICCFA

At the request of Members of Congress, the Federal Trade Commission announced that it is delaying enforcement of the "Red Flags" Rule until June 1, 2010, for financial institutions and creditors subject to enforcement by the FTC.

The Rule was promulgated under the Fair and Accurate Credit Transactions Act, in which Congress directed the Commission and other agencies to develop regulations requiring "creditors" and "financial institutions" to address the risk of identity theft. The resulting Red Flags Rule requires all such entities that have "covered accounts" to develop and implement written identity theft prevention programs to help identify, detect, and respond to patterns, practices, or specific activities—known as "red flags"—that could indicate identity theft.

Generally, if a business only accepts credit cards as payment for goods and services, they are not covered under the Rule. However, if a business helps customers fill out credit applications or accepts multiple installment payments (more than two), they may come under the Red Flags Rule.

The Commission previously delayed the enforcement of the Rule for entities under its jurisdiction until November 1, 2009. The Commission staff has continued to provide guidance to entities within its jurisdiction through materials posted on the dedicated Red Flags Rule Web site, www.ftc.gov/redflagsrule. The ICCFA also provides, without charge, its sample Red Flags compliance program to members in good standing. To obtain a copy, contact general counsel Bob Fells at rfells@iccfa.com or call 1.800.645.7700.

In Observance of Veterans Day: New Bills to Restore Plot/Marker Allowances to Private Cemeteries

In October, the ICCFA Capitol Hill Team met with Rep. Shelley Berkley (D-NV) to discuss the reintroduction of legislation to restore the VA plot allowance eligibility to veterans buried in private and religious cemeteries, and also to restore the marker allowance in lieu of the government-provided grave marker. The Congresswoman introduced H.R. 4044 last Friday, which provides that veterans of any war would be eligible to receive the plot allowance, and also receive the marker cash allowance that was discontinued in 1990. A second bill by Rep. Berkley, H.R. 4045, would increase the amount of the plot allowance from $300 to $745, and increase the burial and funeral expense allowance from $300 to $1,270, and from $2,000 to $4,100.

This proposed legislation was first introduced by Rep. Berkley at the request of the ICCFA in 2007 during the previous Congress. A total of seven House members eventually co-sponsored that bill (H.R. 1273). The ICCFA testified in favor of the original bill and the various veterans organization endorsed the legislation. Today, the new bills already have over 34 co-sponsors. ICCFA members are encouraged to contact their Congressional representatives to urge support for both H.R. 4044 and H.R. 4045.

Donations to ICCFA Educational Foundation Tax-Deductible

Looking for a charitable tax deduction? Consider a donation to the ICCFA Educational Foundation before December 31. Over the past two years the foundation has provided finanacial assistance to industry professionals who could not otherwise attend career-advancing training and educational sessions at ICCFA University. This is your chance to provide educational opportunity to colleagues in need of assistance and receive a tax deduction for you or your company. For more information, reply to this message and you will receive a detailed e-mail response.

For Sale
Perpetual care cemetery, located approximately eighteen miles northwest of Fort Worth, Texas.

Includes:

• 10 acres dedicated land with approximately 4,000 spaces available
• Approximately 25 additional adjacent acres
• Mausoleum/ chapel/ office building
• Maintenance and storage building
• 2 tractors, one with 36" backhoe
• 10 X 6 dump trailer
• Zero turn mowers and miscellaneous equipment
• Perpetual care trust fund fully funded and continues to receive #1 audit rating from the Texas Banking Commission.

Asking Price: Open
Contact Betty Haas at bjh@citbroadband.com for more details or information.

Two Cemeteries For Sale
"New" asking price $275,000.00. Franklin, Virginia, and Emporia, Virginia (30 minutes apart); $250,000.00 in receivables, $400,000.00 in trust accounts. Due to owner health issues we are doing a drastic reduction in price. Take advantage of this great opportunity. E-mail inquiries to acc@gamewood.net, or fax to 434.822.1647, or call Gary Hall at 434.250.6121. To view pictures go to www.myspace.com/accinc.

Jump Start Your Sales Management Career
Is NOW the time to JUMP START your sales management career or take it to the next level?

NorthStar Memorial Group is a DYNAMIC and growing company with locations throughout the U.S. Take charge of your future by joining our team at Floral Haven, a premier property in Oklahoma, where you will build and supervise your own sales force. We are looking for TOP SALES PRODUCERS and CURRENT SALES MANAGERS who want to increase their earning potential!

Great benefits including health, 401k and life!

Position yourself for success! Send your resume today to gdaniel@fhaven.com or, for more information, contact Donna Wagner @ (918) 894-8808. We respect your need for confidentiality.

Sales Manager
We are looking for a selling sales manager who has a pro-active approach for pre-need mausoleum sales, is capable of establishing community awareness in the surrounding communities of the cemetery, as well as establish mutual business relationships with area professionals to service residents on a broader spectrum of needs. Daily and weekly responsibilities require the sales manager to meet and counsel area families regarding the advantages of preplanning, in addition to assisting with the on-site training and motivation of sales counselors in order to grow the number of pre-need sales for their cemetery.

RESPONSIBILITIES:

• Hands on sales approach
• Motivate and encourage a healthy competitive spirit
• Earn a six figure + income

REQUIREMENTS:

• 2 years successful cemetery sales management experience
• High energy, results oriented

Visit our Web site to see the country's most beautiful and sought-after mausoleums!All responses are kept confidential
Contact Jill Baum, Memorial Properties, 1.888.662.9600
E-mail your resume to
Memprop@aol.com
www.MemorialProperties.com
Opportunities available in Savannah, GA and NJ

Combination Locations: Funeral Home/Cemetery; Sales Managers
Our top Sales Director/Managers easily earn six figures annually. We are looking for a highly motivated individual who can lead and manage a team of trained professionals.We currently have Sales Director positions available in the Midwest Region If you are seeking a career with a future, we offer the following:

• Outstanding Compensation Package including a base salary
• 401K / Profit Sharing
• Complete Health Package including Medical, Dental & Vision care
• Limited travel

Interested persons should e-mail dfarrow@stei.com or call Doug Farrow @ 816.353.5091.

Responsibilities include the following:

• Implement and supervise the sales program in such a manner as to achieve and exceed sales plans with established budgets.
• Recruit, hire and field train new sales counselors.
• Supervise activities of established and new sales counselors and managers to secure sales goals, maximize individual performance and maintain established minimum achievement levels.
• Conduct sales meetings daily with full staff with the objectives of educating, informing and inspiring through participative involvement.
• Control distribution and follow-up of company generated sales opportunities (leads) (call-ins, walk-ins, reply cards from mailings, reload card assignments, etc.) and prepare reports showing results achieved on any and all such leads on a weekly/monthly basis.
• Audit sales proficiency and quality by periodic review of each counselor and manages complete sales presentation. Such review should also assure that the company "story" is being told in an honest and accurate manner consistent with the company's service philosophy.
• Assist sales personnel to learn and maintain an acceptable level of In-field activity by periodic review of such activity.
• Maintain a level of personal sales activity necessary to achieve established personal production goals.
• Perform related duties as required.

Job Requirements

• Minimum High School Diploma or equivalent -- Some College Preferred!
• Valid Driver's License
• 2 yr Previous Cemetery Sales Management experience a must
• Above average communication skills
• High level of compassion and integrity
• Problem solving skills
• Ability to multi-task and set priorities
• Must be able to manage his/her own time and organize each day's activities without constant supervision

General Manager; Licensed Funeral Director
If you are seeking an outstanding opportunity to take charge of a premier multiple location funeral business that offers a great opportunity to personally grow and develop a strong employee staff, then this is the opportunity you've been searching for.

We are looking for an experienced manager with at least 5 to 7 years experience managing multiple locations with a minimum annual call volume of 1500 call to manage this multiple funeral home operation in Riverside County, CA. Candidate should possess strong leadership qualities and a focus on customer satisfaction.

We offer a competitive salary, healthcare benefits, 401K, paid vacation and Life Insurance. Compensation also includes an incentive plan tied to customer satisfaction and business results.

Please send your resume along with salary history to Lisa at Ldstreiff@comcast.net.

Memorial Garden Cemeteries for Sale
My name is Milton Marshall, and I am the sole owner of two Memorial Garden cemeteries for over 36 years. I am 75 years old and I am ready to retire! The properties are conveniently located only 35 minutes apart, one in Hopkinsville, Kentucky and the other in Clarksville, Tennessee. I am presenting these cemeteries for sale to professional individuals or companies that will continue to serve these communities while achieving their own business goals.

Thank you for visiting this site: www.cemeteryforsale.com

You are welcome to contact me by e-mail or phone:
Milton Marshall
milton@cemeteryforsale.com
270-887-3549

Place your classified advertisement with ICCFA today!

• ICCFA Wireless classified ads cost $80 and must be prepaid.
• Ads run in two consecutive issues, and include free placement on the ICCFA Web site for four weeks.
• Ads include a link to the company Web site and/or e-mail at no charge.
• Ads with a box number for confidential reply are available for an additional $15.
• Ads must be no longer than 250 words.
• ICCFA reserves the right to limit the number of ads per issue on a first-come, first-served basis.
• All advertising is subject to the publisher's approval; advertisers assume liability for all content of advertisements printed and for any claims arising therefrom against the publisher.

  For more information or to place an ad, contact Rick Platter at rickp@iccfa.com or call 800.645.7700. See more classified ads at www.iccfa.com/classifieds.

ICCFA Supply Link Allows Easy Buyer's Guide Searching
The ICCFA Supply Link, an online buyer's guide members can use to easily search for products and services from the convenience of their computers, can be accessed directly from the ICCFA home page. The Supply Link offers a "Search" function whereby members can search according to product type or company name and can be limited to a state or to a certain radius distance from a specified city or ZIP code. Users also can narrow their search to include only ICCFA-member companies. Suppliers that are ICCFA members and exhibitors are identified as such in their listings.

ICCFA News Page
The ICCFA News Page takes you to sources throughout the world for industry news and updates. It brings you the most comprehensive selection of funeral service and cemetery news available anywhere, along with frequently updated general news items related to national and world events. The News Page reports the news before anyone else and is one of the most visited page on the ICCFA Web site. Stop in each day and you'll see why.

Music Licensing
The 2009 Music Licenses are available for just $248 per property, no additional fees. Covers ASCAP, BMI and SESAC. Any U.S. funeral home, cemetery or related business is eligible for membership as a Music License Member. Licensing directly with the agencies this year would cost nearly $600 per location, so this price—which requires no additional membership fee—is still the lowest available to the industry.

Tax-Related Questions
ICCFA members now also have access to an attorney for tax-related questions regarding trust earnings, care fund allocations, capital gains, investments and more. The ICCFA has retained Leslie Schneider, CPA, a tax attorney with Ivins, Phillips & Barker in Washington, DC, for telephone consultations for up to 20 minutes with no obligation. To take advantage of this member benefit, call Schneider at 202.393.7600.

ICCFA Insurance Program

Administered by Alliant Insurance Services, this program allows members to purchase commercial property and casualty insurance -- including general liability, commercial property, automobile liability and physical damage, umbrella liability, professional liability, workers compensation, employee benefits and more—at rates they probably would not be able to afford on
their own. For details, call 800.390.9099.

HR Law Benefit
Through an unprecedented new benefit program, ICCFA members can now access free legal consultations regarding labor relations, human resource management and employment law. Attorney Michael Pepperman of the Labor Relations and Employment Law department at Obermayer Rebmann Maxwell & Hippel LLP (ORM&H), is available to address questions on topics ranging from hiring and firing, to employee privacy and workplace violence, to wages and hours, to equal employment opportunity and wrongful discharge issues. Michael Pepperman, Esq., has spoken on labor and employment issues at several ICCFA conferences and regional industry meetings. To take advantage of this benefit, please call 215.665.3032.

ICCFA Introduces New Sales Training Programs
ICCFA introduces new sales training programs by sales trainer and professional speaker Gary O'Sullivan, CCE. O'Sullivan's two latest products include a 10 DVD Series—The Power to Sell Preneed, and a training support system called the GoSell System. Both products provide sales managers with tools and training strategies that will help them to strengthen and motivate their teams. For more details or to place an order, call the ICCFA at 800.645.7700.

ICCFA Internet Expo
The ICCFA Internet Expo is the largest online exposition in the cemetery and funeral service industry. Cemetery and funeral home owners and operators will find 300+ providers in more than 100 product and service categories. Exhibit space is provided as a free, exclusive benefit to all ICCFA supplier and professional members. Check it out today!

Fraud Prevention & Detection Consultation Service
ICCFA has retained the services of veteran fraud investigator Robert A. Garvey Jr., CPA, CFE, CrFA, CVA, to serve as a consultative resource for members' employee theft and fraud concerns. The new member benefit, the "Fraud Investigation and Deterrence Consultation Service" or FIDCS, will allow members to discuss by telephone any issues or concerns related to suspected fraudulent activity or a desire to put systems and controls in place at their locations to deter such activity. There is no cost to ICCFA members in good standing to utilize this benefit. The number to call is 866.649.1902.

Legal Advice on Cremation Concerns
Courtesy of the ICCFA Government and Legal Fund, ICCFA members now have access to pre-paid legal advice on cremation-related issues. Through this exclusive member benefit, the association has retained Poul H. Lemasters, Esq., of Lemasters Consulting in Cincinnati, Ohio. Poul is an attorney and licensed funeral director, and members in good standing may call him at 513.407.8114 to discuss cremation concerns for up to 20 minutes at no charge.

FTC 'Red Flag' Compliance Program
ICCFA now offers members a sample compliance program concerning new Federal Trade Commission rules to fight identity theft. To have the program template sent to you, please contact us at 800.645.7700 or rfells@iccfa.com.

GPL Compliance Check
Members whose businesses must follow the FTC Funeral Rule's General Price List (GPL) requirements can have their lists reviewed for compliance by attorney Poul H. Lemasters, Esq., without charge. Contact Lemasters at 513.407.8114.

International Cemetery, Cremation and Funeral Association
107 Carpenter Drive, Suite 100
Sterling, VA 20164
1.800.645.7700
703.391.8400
Fax: 703.391.8416
www.iccfa.com

Copyright 2009, International Cemetery, Cremation and Funeral Association

The ICCFA has formally adopted a position concerning H.R. 3655, a bill introduced by Rep. Bobby Rush (D-IL) on September 25 to require certain disclosures and related matters to all sellers of funeral goods or funeral services. The proposed legislation resulted from an investigation during the summer at Burr Oak Cemetery in Alsip, Illinois, in which cemetery employees allegedly disinterred gravesites without authorization, removed the remains and resold the spaces. (See the Sept. 29 edition of ICCFA Wireless for more details).

The ICCFA met with staff of Rep. Rush, the House Energy and Commerce Committee, the Senate Special Committee on Aging, and the Federal Trade Commission to discuss the proposed legislation. After a careful review by the ICCFA Government and Legal Affairs Committee, the Association has formally adopted the following position:

"1.) that the ICCFA supports the concepts contained in H.R. 3655 as good business practices reflecting the principles in the ICCFA Model Guidelines that were published over a decade ago;

"2.) that the ICCFA recommends amendments to H.R. 3655, specifically:
a.) to make illegal disinterments a federal crime punishable as a felony;
b.) to preempt any state laws that prohibit retailers from selling funeral goods;

"3.) that the ICCFA has reservations over whether the penalties for violations of H.R. 3655 are excessive and outweigh the harm done by such violations;

"4.) that the ICCFA questions the constitutionality of H.R. 3655 by subjecting all religious cemeteries to its requirements.

"It is understood that the ICCFA reserves the right to alter its position on H.R. 3655 due to any amendments or other changes in the proposed legislation."

To date, no hearings on H.R. 3655 have been scheduled. ICCFA members will be kept informed of significant developments. For more information, contact General Counsel Bob Fells at rfells@iccfa.com or call 1.800.645.7700.

WARNING: IRS Will Never Contact You by E-Mail

The firm of McLean Koehler Sparks and Hammond has issued the following advisory:

Recently, there has been an upswing in "phishing" type e-mails that appear to be sent from the Internal Revenue Service. The e-mail may reference an underpayment of taxes, tax fraud or a refund due to the taxpayer. The language varies from email to email, but they consistently include an attachment and/or a request that the recipient click on a hyperlink that will take you to a Web site where you can resolve the matter. In an effort to make the e-mail appear authentic, the fraudsters have begun including the official U.S. seal of the IRS in the e-mail.

Please be aware: the IRS will NEVER contact you by e-mail. If this sort of missive lands in your inbox, delete it immediately. Also be sure to delete it from your deleted e-mails to avoid anyone accidentally opening it.

If you do open the attachment, a Trojan, software designed to infiltrate a computer without the owner's informed consent, will be silently downloaded to your computer. This Trojan quietly loads, among other things, a program that can give attackers a remote access to your computer. The program can also record data entry related to credential fields in browsing sessions, such as entering your username and password for online banking or making a purchase with a credit card. Once this information is captured, the user can access your bank accounts or use the information to commit identity theft.

If you or someone you know has opened this kind of e-mail or attachment, please contact your IT department immediately and cease to work with any personal or sensitive information. Again, the IRS will NEVER contact you by e-mail, NEVER request your private information by e-mail and NEVER request that you click on a hyperlink. For the official IRS statement about these fraudulent and dangerous e-mails and what you can do if you think you've fallen victim, you should go to this link: http://www.irs.gov/newsroom/article/0,,id=213862,00.html?portlet=6

The ICCFA has retained the services of McLean Koehler's veteran fraud investigator, Robert A. Garvey, Jr., CPA, CFE, CrFA, CVA, to serve as a consultative resource for the employee theft and fraud concerns. This benefit allows members to discuss by telephone any issues or concerns related to suspected fraudulent activity or a desire to put systems and controls in place. There is no cost to ICCFA members in good standing to utilize this benefit. Garvey can be reached at 1.866.649.1902.

Just When You Thought It Was Safe: Union "Card Check" Bill Alive and Well

Although the health care reform legislation has taken most of the spotlight in recent Congressional news, businesses should know that the union "card check" bill, the so-called "Employee Free Choice Act," is being actively pursued behind the scenes by its proponents. The legislation, H.R. 1409 and companion bill S. 560, is the subject of compromise discussions led by Sen. Arlen Specter (D-PA). The bill is considered likely to pass easily in the House, so the focus of concern for the legislation has been in the Senate where the mandatory 60 votes are still elusive. Inventive strategies to overcome this deficiency have extended to trying to claim the bill is a "funding" bill, hence requiring only 51 votes under Senate rules. The most controversial provisions in the legislation, the elimination of employees' secret ballot and the mandatory arbitration of a first contract, are the focus of current compromise discussions.

ICCFA Labor Law Counsel Michael Pepperman provides help to member businesses that want to avoid being unionized and he offers a "tool box" strategy approach and an employee survey so employers can better understand the concerns of their workers. Both documents can be viewed here.

For Sale
Perpetual care cemetery, located approximately eighteen miles northwest of Fort Worth, Texas.

Includes:

• 10 acres dedicated land with approximately 4,000 spaces available
• Approximately 25 additional adjacent acres
• Mausoleum/ chapel/ office building
• Maintenance and storage building
• 2 tractors, one with 36" backhoe
• 10 X 6 dump trailer
• Zero turn mowers and miscellaneous equipment
• Perpetual care trust fund fully funded and continues to receive #1 audit rating from the Texas Banking Commission.

Asking Price: Open
Contact Betty Haas at bjh@citbroadband.com for more details or information.

Family Owned Company Seeks Sales/Service Leaders
We seek polished, focused service and sales leaders who want to retire with our company. Our outstanding locations are in Texas, Colorado and Mississippi. You might be the person we demand if:

• You can explain to me and teach others what it means to be an advocate for a family within the service and sales cycle? When was the last time you gave a group presentation with an elder care attorney, a nurse or a senior living administrator without asking for the names at the end, and still wrote business from it? How would you do that?

We're looking to the future that is now in how we prospect, present and promote as the key to profitable revenues. We acknowledge our economy and work within the realities of the day. What do these statements mean to you?

Salary, commissions, overrides, fuel allowance, health care insurance and other benefit opportunities available. Send resume to Mark Sadowski, I.amunknown@live.com

Jump Start Your Sales Management Career
Is NOW the time to JUMP START your sales management career or take it to the next level?

NorthStar Memorial Group is a DYNAMIC and growing company with locations throughout the U.S. Take charge of your future by joining our team at Floral Haven, a premier property in Oklahoma, where you will build and supervise your own sales force. We are looking for TOP SALES PRODUCERS and CURRENT SALES MANAGERS who want to increase their earning potential!

Great benefits including health, 401k and life!

Position yourself for success! Send your resume today to gdaniel@fhaven.com or, for more information, contact Donna Wagner @ (918) 894-8808. We respect your need for confidentiality.

Sales Manager
We are looking for a selling sales manager who has a pro-active approach for pre-need mausoleum sales, is capable of establishing community awareness in the surrounding communities of the cemetery, as well as establish mutual business relationships with area professionals to service residents on a broader spectrum of needs. Daily and weekly responsibilities require the sales manager to meet and counsel area families regarding the advantages of preplanning, in addition to assisting with the on-site training and motivation of sales counselors in order to grow the number of pre-need sales for their cemetery.

RESPONSIBILITIES:

• Hands on sales approach
• Motivate and encourage a healthy competitive spirit
• Earn a six figure + income

REQUIREMENTS:

• 2 years successful cemetery sales management experience
• High energy, results oriented

Visit our Web site to see the country's most beautiful and sought-after mausoleums!All responses are kept confidential
Contact Jill Baum, Memorial Properties, 1.888.662.9600
E-mail your resume to
Memprop@aol.com
www.MemorialProperties.com
Opportunities available in Savannah, GA and NJ

Combination Locations: Funeral Home/Cemetery; Sales Managers
Our top Sales Director/Managers easily earn six figures annually. We are looking for a highly motivated individual who can lead and manage a team of trained professionals.We currently have Sales Director positions available in the Midwest Region If you are seeking a career with a future, we offer the following:

• Outstanding Compensation Package including a base salary
• 401K / Profit Sharing
• Complete Health Package including Medical, Dental & Vision care
• Limited travel

Interested persons should e-mail dfarrow@stei.com or call Doug Farrow @ 816.353.5091.

Responsibilities include the following:

• Implement and supervise the sales program in such a manner as to achieve and exceed sales plans with established budgets.
• Recruit, hire and field train new sales counselors.
• Supervise activities of established and new sales counselors and managers to secure sales goals, maximize individual performance and maintain established minimum achievement levels.
• Conduct sales meetings daily with full staff with the objectives of educating, informing and inspiring through participative involvement.
• Control distribution and follow-up of company generated sales opportunities (leads) (call-ins, walk-ins, reply cards from mailings, reload card assignments, etc.) and prepare reports showing results achieved on any and all such leads on a weekly/monthly basis.
• Audit sales proficiency and quality by periodic review of each counselor and manages complete sales presentation. Such review should also assure that the company "story" is being told in an honest and accurate manner consistent with the company's service philosophy.
• Assist sales personnel to learn and maintain an acceptable level of In-field activity by periodic review of such activity.
• Maintain a level of personal sales activity necessary to achieve established personal production goals.
• Perform related duties as required.

Job Requirements

• Minimum High School Diploma or equivalent -- Some College Preferred!
• Valid Driver's License
• 2 yr Previous Cemetery Sales Management experience a must
• Above average communication skills
• High level of compassion and integrity
• Problem solving skills
• Ability to multi-task and set priorities
• Must be able to manage his/her own time and organize each day's activities without constant supervision

General Manager; Licensed Funeral Director
If you are seeking an outstanding opportunity to take charge of a premier multiple location funeral business that offers a great opportunity to personally grow and develop a strong employee staff, then this is the opportunity you've been searching for.

We are looking for an experienced manager with at least 5 to 7 years experience managing multiple locations with a minimum annual call volume of 1500 call to manage this multiple funeral home operation in Riverside County, CA. Candidate should possess strong leadership qualities and a focus on customer satisfaction.

We offer a competitive salary, healthcare benefits, 401K, paid vacation and Life Insurance. Compensation also includes an incentive plan tied to customer satisfaction and business results.

Please send your resume along with salary history to Lisa at Ldstreiff@comcast.net.

Memorial Garden Cemeteries for Sale
My name is Milton Marshall, and I am the sole owner of two Memorial Garden cemeteries for over 36 years. I am 75 years old and I am ready to retire! The properties are conveniently located only 35 minutes apart, one in Hopkinsville, Kentucky and the other in Clarksville, Tennessee. I am presenting these cemeteries for sale to professional individuals or companies that will continue to serve these communities while achieving their own business goals.

Thank you for visiting this site: www.cemeteryforsale.com

You are welcome to contact me by e-mail or phone:
Milton Marshall
milton@cemeteryforsale.com
270-887-3549

Advanced Planning Funeral Director
Earn up to a $25,000+ sign on bonus if you are a top notch Advanced Planning Funeral Director! We will be hiring someone with a proven track record in advanced planning funeral sales. Are you that person? Woodlawn Memorial Gardens located in beautiful Norfolk, VA is a Funeral Home/Cemetery Combo facility. We are expanding our business and looking for a top notch Advance Planning Funeral Director who will be responsible for our advanced planning funeral services. Must have Life & Annuities Insurance Licensure (or the ability to obtain with in a short period of time) and currently be licensed as a Virginia Funeral Director (or the ability to be licensed as one). Must be proficient w/computer and be willing to learn new software. Must be comfortable speaking in front of groups. This is a full-time position that offers competitive pay, excellent benefits including 401k, profit sharing and vacation. For consideration, please e-mail your resume with salary history to debbiebatliner@woodlawngroup.com. (Confidential Inquiries). EOE.

Cemetery Sales—Advanced Planning Professional
Earn up to a $25,000 sign on bonus if you are a top notch salesperson with proven pre-need cemetery sales experience.
Have you always wanted to live and work close to the beach? Well, it's time to make that dream a reality. Woodlawn Memorial Gardens has 75 acres of beautifully landscaped and maintained property and is located in Norfolk, Virginia, just minutes from the Virginia Beach Oceanfront. Woodlawn is a combo facility and is in the process of expanding our Advanced Planning sales team by adding more top notch talent. Sales experience must be proven and demonstrated. This is a full-time commissioned opportunity with benefits and high earnings potential. Must have a valid driver's license, be able to obtain a Virginia cemetery sales license, have excellent computer skills, closing skills and the desire to write your own paycheck. For further consideration, please email your resume, with salary history included to debbiebatliner@woodlawngroup.com. (Confidential Inquiries). EOE.

Place your classified advertisement with ICCFA today!

• ICCFA Wireless classified ads cost $80 and must be prepaid.
• Ads run in two consecutive issues, and include free placement on the ICCFA Web site for four weeks.
• Ads include a link to the company Web site and/or e-mail at no charge.
• Ads with a box number for confidential reply are available for an additional $15.
• Ads must be no longer than 250 words.
• ICCFA reserves the right to limit the number of ads per issue on a first-come, first-served basis.
• All advertising is subject to the publisher's approval; advertisers assume liability for all content of advertisements printed and for any claims arising therefrom against the publisher.

  For more information or to place an ad, contact Rick Platter at rickp@iccfa.com or call 800.645.7700. See more classified ads at www.iccfa.com/classifieds.

ICCFA Supply Link Allows Easy Buyer's Guide Searching
The ICCFA Supply Link, an online buyer's guide members can use to easily search for products and services from the convenience of their computers, can be accessed directly from the ICCFA home page. The Supply Link offers a "Search" function whereby members can search according to product type or company name and can be limited to a state or to a certain radius distance from a specified city or ZIP code. Users also can narrow their search to include only ICCFA-member companies. Suppliers that are ICCFA members and exhibitors are identified as such in their listings.

ICCFA News Page
The ICCFA News Page takes you to sources throughout the world for industry news and updates. It brings you the most comprehensive selection of funeral service and cemetery news available anywhere, along with frequently updated general news items related to national and world events. The News Page reports the news before anyone else and is one of the most visited page on the ICCFA Web site. Stop in each day and you'll see why.

Music Licensing
The 2009 Music Licenses are available for just $248 per property, no additional fees. Covers ASCAP, BMI and SESAC. Any U.S. funeral home, cemetery or related business is eligible for membership as a Music License Member. Licensing directly with the agencies this year would cost nearly $600 per location, so this price—which requires no additional membership fee—is still the lowest available to the industry.

Tax-Related Questions
ICCFA members now also have access to an attorney for tax-related questions regarding trust earnings, care fund allocations, capital gains, investments and more. The ICCFA has retained Leslie Schneider, CPA, a tax attorney with Ivins, Phillips & Barker in Washington, DC, for telephone consultations for up to 20 minutes with no obligation. To take advantage of this member benefit, call Schneider at 202.393.7600.

ICCFA Insurance Program

Administered by Alliant Insurance Services, this program allows members to purchase commercial property and casualty insurance -- including general liability, commercial property, automobile liability and physical damage, umbrella liability, professional liability, workers compensation, employee benefits and more—at rates they probably would not be able to afford on
their own. For details, call 800.390.9099.

HR Law Benefit
Through an unprecedented new benefit program, ICCFA members can now access free legal consultations regarding labor relations, human resource management and employment law. Attorney Michael Pepperman of the Labor Relations and Employment Law department at Obermayer Rebmann Maxwell & Hippel LLP (ORM&H), is available to address questions on topics ranging from hiring and firing, to employee privacy and workplace violence, to wages and hours, to equal employment opportunity and wrongful discharge issues. Michael Pepperman, Esq., has spoken on labor and employment issues at several ICCFA conferences and regional industry meetings. To take advantage of this benefit, please call 215.665.3032.

ICCFA Introduces New Sales Training Programs
ICCFA introduces new sales training programs by sales trainer and professional speaker Gary O'Sullivan, CCE. O'Sullivan's two latest products include a 10 DVD Series—The Power to Sell Preneed, and a training support system called the GoSell System. Both products provide sales managers with tools and training strategies that will help them to strengthen and motivate their teams. For more details or to place an order, call the ICCFA at 800.645.7700.

ICCFA Internet Expo
The ICCFA Internet Expo is the largest online exposition in the cemetery and funeral service industry. Cemetery and funeral home owners and operators will find 300+ providers in more than 100 product and service categories. Exhibit space is provided as a free, exclusive benefit to all ICCFA supplier and professional members. Check it out today!

Fraud Prevention & Detection Consultation Service
ICCFA has retained the services of veteran fraud investigator Robert A. Garvey Jr., CPA, CFE, CrFA, CVA, to serve as a consultative resource for members' employee theft and fraud concerns. The new member benefit, the "Fraud Investigation and Deterrence Consultation Service" or FIDCS, will allow members to discuss by telephone any issues or concerns related to suspected fraudulent activity or a desire to put systems and controls in place at their locations to deter such activity. There is no cost to ICCFA members in good standing to utilize this benefit. The number to call is 866.649.1902.

Legal Advice on Cremation Concerns
Courtesy of the ICCFA Government and Legal Fund, ICCFA members now have access to pre-paid legal advice on cremation-related issues. Through this exclusive member benefit, the association has retained Poul H. Lemasters, Esq., of Rosenacker & Associates, Ltd., Cincinnati, Ohio. Poul is an attorney and licensed funeral director, and members in good standing may call him at 800.221.2889 to discuss cremation concerns for up to 20 minutes at no charge.

FTC 'Red Flag' Compliance Program
ICCFA now offers members a sample compliance program concerning new Federal Trade Commission rules to fight identity theft. To have the program template sent to you, please contact us at 800.645.7700 or rfells@iccfa.com.

GPL Compliance Check
Members whose businesses must follow the FTC Funeral Rule's General Price List (GPL) requirements can have their lists reviewed for compliance by attorney Poul H. Lemasters, Esq., without charge. Contact Lemasters at 800.221.2889.

International Cemetery, Cremation and Funeral Association
107 Carpenter Drive, Suite 100
Sterling, VA 20164
1.800.645.7700
703.391.8400
Fax: 703.391.8416
www.iccfa.com

Copyright 2009, International Cemetery, Cremation and Funeral Association

Last week, the ICCFA Capitol Hill teamed returned to our Nation's Capital for the third year with a record number of appointments to meet with key members of the U.S. House of Representatives and the Senate. The meetings were held in conjunction with the ICCFA Fall Management Conference and appointments on Capitol Hill continued through the entire week. Two issues dominated all the meetings: the recently introduced H.R. 3655 to regulate all funeral sellers (see the previous issue of ICCFA Wireless for details on the proposed legislation), and reintroducing our bill to restore veterans plot and marker allowances as burial benefits. This bill is expected to be introduced on or about Veterans Day by Rep. Shelley Berkley (D-NV).

The hectic pace of hearings and floor votes required the ICCFA team members to meet with legislators wherever possible and included locations ranging from the Senate Gallery to cloak rooms behind hearings chambers. Among the key legislators, ICCFA members met with Sens. John Barrasso (R-WY), Bill Nelson (D-FL), Roland Burris (D-IL), and Reps. Jane Harman (D-CA), Kenny Marchant (R-TX), Joe Crowley (D-NY), John Shaddeg (R-AZ), Joe Barton (D-TX), John Hall (D-NY), Dana Rohrabacher (R-CA), Charlie Dent (R-PA), Ron Klein (D-FL), Kevin McCarthy (R-CA), Shelley Berkley (D-NV), among many others.

Thanks to the ICCFA Political Action Committee (PAC), the association has increased its presence on Capitol Hill in recent years, coinciding with a time in which the funeral and cemetery industry is coming under increased federal scrutiny. Since the issues that generate Congressional interest are usually bipartisan in nature, the ICCFA has reached out to Democrats and Republicans alike. All members of the ICCFA Capitol Hill team made appointments with legislators and effectively discussed the views of our Association. For more information or to add your Representative or Senators to the ICCFA contact list, call general counsel Bob Fells toll-free at 1.800.645.7700 or e-mail at rfells@iccfa.com.

For a first-hand report by a member of the ICCFA Capitol Hill team, check Ed Horn's blog at www.iccfa.com.

Reminder: ICCFA U.S. Supreme Court Brief Available

On September 24, the ICCFA filed an Amicus Curiae or "friend of the court" brief with the U.S. Supreme Court in the case of Brown v. Hovatter. This litigation seeks to have the Maryland State Morticians' Act declared unconstitutional because it prohibits corporations from owning funeral homes. The Institute for Justice represented the plaintiffs, individuals who are seeking ownership of Maryland funeral homes through the corporate structure, which is routine in about 48 states. The ICCFA had filed an Amicus brief two years ago with the lower U.S. District Court and the court referred to portions of the association's brief in determining that the state law did violate the dormant Commerce Clause of the Constitution by adversely affecting the flow of interstate commerce.

However, on appeal, the U.S. Court for the Fourth Circuit reversed the district court in March of this year by holding that funeral homes provide basically local services and neither those services nor the state law prohibiting corporate ownership affect interstate commerce and, therefore, do not violate the Commerce Clause.

The ICCFA is concerned that the holding of the Fourth Circuit is so seriously flawed as applied to the issues in Brown, that it could be applied to federal law that relies on the existence of interstate commerce to have jurisdiction over funeral homes. In particular, the Court's ruling could render the FTC Funeral Rule unenforceable in the states making up the Fourth Circuit (Maryland, North Carolina, South Carolina, Virginia, and West Virginia). The ICCFA explained to the Supreme Court that although Congress "has long recognized its right under the Commerce Clause to regulate the funeral industry" through a variety of statutes and regulations, following the Fourth Circuit's flawed analysis, the areas of funeral services regulated by the Funeral Rule "could be interpreted as local and not interstate in nature." The ICCFA respectfully urged the Supreme Court to review and reverse the Brown decision.

As a practical matter, the Supreme Court accepts only about five percent of the cases submitted to it under these circumstances (technically called a petition for a writ of certiorari). The ICCFA in adhering to its mission to promote consumer choices, prearrangement, and open competition finds itself in the unique position of defending the constitutionality of the Funeral Rule. Questions or comments should be directed to general counsel Bob Fells at rfells@iccfa.com or call 1.800.645.7700. The ICCFA Amicus brief can be viewed here.

Family Owned Company Seeks Sales/Service Leaders
We seek polished, focused service and sales leaders who want to retire with our company. Our outstanding locations are in Texas, Colorado and Mississippi. You might be the person we demand if:

• You can explain to me and teach others what it means to be an advocate for a family within the service and sales cycle? When was the last time you gave a group presentation with an elder care attorney, a nurse or a senior living administrator without asking for the names at the end, and still wrote business from it? How would you do that?

We're looking to the future that is now in how we prospect, present and promote as the key to profitable revenues. We acknowledge our economy and work within the realities of the day. What do these statements mean to you?

Salary, commissions, overrides, fuel allowance, health care insurance and other benefit opportunities available. Send resume to Mark Sadowski, I.amunknown@live.com

Jump Start Your Sales Management Career
Is NOW the time to JUMP START your sales management career or take it to the next level?

NorthStar Memorial Group is a DYNAMIC and growing company with locations throughout the U.S. Take charge of your future by joining our team at Floral Haven, a premier property in Oklahoma, where you will build and supervise your own sales force. We are looking for TOP SALES PRODUCERS and CURRENT SALES MANAGERS who want to increase their earning potential!

Great benefits including health, 401k and life!

Position yourself for success! Send your resume today to gdaniel@fhaven.com or, for more information, contact Donna Wagner @ (918) 894-8808. We respect your need for confidentiality.

Wanted: Manufacturer Representatives for Bronze Marker Company
Family Bronze, a rapidly growing bronze marker company in Cleveland, Ohio seeks experienced manufacturer's representatives to sell its bronze products. Several territories available. Please e-mail resume to: josh@familybronze.com or call 216-341-7800 x15.

Sales Manager
We are looking for a selling sales manager who has a pro-active approach for pre-need mausoleum sales, is capable of establishing community awareness in the surrounding communities of the cemetery, as well as establish mutual business relationships with area professionals to service residents on a broader spectrum of needs. Daily and weekly responsibilities require the sales manager to meet and counsel area families regarding the advantages of preplanning, in addition to assisting with the on-site training and motivation of sales counselors in order to grow the number of pre-need sales for their cemetery.

RESPONSIBILITIES:

• Hands on sales approach
• Motivate and encourage a healthy competitive spirit
• Earn a six figure + income

REQUIREMENTS:

• 2 years successful cemetery sales management experience
• High energy, results oriented

Visit our Web site to see the country's most beautiful and sought-after mausoleums!All responses are kept confidential
Contact Jill Baum, Memorial Properties, 1.888.662.9600
E-mail your resume to
Memprop@aol.com
www.MemorialProperties.com
Opportunities available in Savannah, GA and NJ

Combination Locations: Funeral Home/Cemetery; Sales Managers
Our top Sales Director/Managers easily earn six figures annually. We are looking for a highly motivated individual who can lead and manage a team of trained professionals.We currently have Sales Director positions available in the Midwest Region If you are seeking a career with a future, we offer the following:

• Outstanding Compensation Package including a base salary
• 401K / Profit Sharing
• Complete Health Package including Medical, Dental & Vision care
• Limited travel

Interested persons should e-mail dfarrow@stei.com or call Doug Farrow @ 816.353.5091.

Responsibilities include the following:

• Implement and supervise the sales program in such a manner as to achieve and exceed sales plans with established budgets.
• Recruit, hire and field train new sales counselors.
• Supervise activities of established and new sales counselors and managers to secure sales goals, maximize individual performance and maintain established minimum achievement levels.
• Conduct sales meetings daily with full staff with the objectives of educating, informing and inspiring through participative involvement.
• Control distribution and follow-up of company generated sales opportunities (leads) (call-ins, walk-ins, reply cards from mailings, reload card assignments, etc.) and prepare reports showing results achieved on any and all such leads on a weekly/monthly basis.
• Audit sales proficiency and quality by periodic review of each counselor and manages complete sales presentation. Such review should also assure that the company "story" is being told in an honest and accurate manner consistent with the company's service philosophy.
• Assist sales personnel to learn and maintain an acceptable level of In-field activity by periodic review of such activity.
• Maintain a level of personal sales activity necessary to achieve established personal production goals.
• Perform related duties as required.

Job Requirements

• Minimum High School Diploma or equivalent -- Some College Preferred!
• Valid Driver's License
• 2 yr Previous Cemetery Sales Management experience a must
• Above average communication skills
• High level of compassion and integrity
• Problem solving skills
• Ability to multi-task and set priorities
• Must be able to manage his/her own time and organize each day's activities without constant supervision

General Manager; Licensed Funeral Director
If you are seeking an outstanding opportunity to take charge of a premier multiple location funeral business that offers a great opportunity to personally grow and develop a strong employee staff, then this is the opportunity you've been searching for.

We are looking for an experienced manager with at least 5 to 7 years experience managing multiple locations with a minimum annual call volume of 1500 call to manage this multiple funeral home operation in Riverside County, CA. Candidate should possess strong leadership qualities and a focus on customer satisfaction.

We offer a competitive salary, healthcare benefits, 401K, paid vacation and Life Insurance. Compensation also includes an incentive plan tied to customer satisfaction and business results.

Please send your resume along with salary history to Lisa at Ldstreiff@comcast.net.

Memorial Garden Cemeteries for Sale
My name is Milton Marshall, and I am the sole owner of two Memorial Garden cemeteries for over 36 years. I am 75 years old and I am ready to retire! The properties are conveniently located only 35 minutes apart, one in Hopkinsville, Kentucky and the other in Clarksville, Tennessee. I am presenting these cemeteries for sale to professional individuals or companies that will continue to serve these communities while achieving their own business goals.

Thank you for visiting this site: www.cemeteryforsale.com

You are welcome to contact me by e-mail or phone:
Milton Marshall
milton@cemeteryforsale.com
270-887-3549

Advanced Planning Funeral Director
Earn up to a $25,000+ sign on bonus if you are a top notch Advanced Planning Funeral Director! We will be hiring someone with a proven track record in advanced planning funeral sales. Are you that person? Woodlawn Memorial Gardens located in beautiful Norfolk, VA is a Funeral Home/Cemetery Combo facility. We are expanding our business and looking for a top notch Advance Planning Funeral Director who will be responsible for our advanced planning funeral services. Must have Life & Annuities Insurance Licensure (or the ability to obtain with in a short period of time) and currently be licensed as a Virginia Funeral Director (or the ability to be licensed as one). Must be proficient w/computer and be willing to learn new software. Must be comfortable speaking in front of groups. This is a full-time position that offers competitive pay, excellent benefits including 401k, profit sharing and vacation. For consideration, please e-mail your resume with salary history to debbiebatliner@woodlawngroup.com. (Confidential Inquiries). EOE.

Cemetery Sales—Advanced Planning Professional
Earn up to a $25,000 sign on bonus if you are a top notch salesperson with proven pre-need cemetery sales experience.
Have you always wanted to live and work close to the beach? Well, it's time to make that dream a reality. Woodlawn Memorial Gardens has 75 acres of beautifully landscaped and maintained property and is located in Norfolk, Virginia, just minutes from the Virginia Beach Oceanfront. Woodlawn is a combo facility and is in the process of expanding our Advanced Planning sales team by adding more top notch talent. Sales experience must be proven and demonstrated. This is a full-time commissioned opportunity with benefits and high earnings potential. Must have a valid driver's license, be able to obtain a Virginia cemetery sales license, have excellent computer skills, closing skills and the desire to write your own paycheck. For further consideration, please email your resume, with salary history included to debbiebatliner@woodlawngroup.com. (Confidential Inquiries). EOE.

Place your classified advertisement with ICCFA today!

• ICCFA Wireless classified ads cost $80 and must be prepaid.
• Ads run in two consecutive issues, and include free placement on the ICCFA Web site for four weeks.
• Ads include a link to the company Web site and/or e-mail at no charge.
• Ads with a box number for confidential reply are available for an additional $15.
• Ads must be no longer than 250 words.
• ICCFA reserves the right to limit the number of ads per issue on a first-come, first-served basis.
• All advertising is subject to the publisher's approval; advertisers assume liability for all content of advertisements printed and for any claims arising therefrom against the publisher.

  For more information or to place an ad, contact Rick Platter at rickp@iccfa.com or call 800.645.7700. See more classified ads at www.iccfa.com/classifieds.

ICCFA Supply Link Allows Easy Buyer's Guide Searching
The ICCFA Supply Link, an online buyer's guide members can use to easily search for products and services from the convenience of their computers, can be accessed directly from the ICCFA home page. The Supply Link offers a "Search" function whereby members can search according to product type or company name and can be limited to a state or to a certain radius distance from a specified city or ZIP code. Users also can narrow their search to include only ICCFA-member companies. Suppliers that are ICCFA members and exhibitors are identified as such in their listings.

ICCFA News Page
The ICCFA News Page takes you to sources throughout the world for industry news and updates. It brings you the most comprehensive selection of funeral service and cemetery news available anywhere, along with frequently updated general news items related to national and world events. The News Page reports the news before anyone else and is one of the most visited page on the ICCFA Web site. Stop in each day and you'll see why.

Music Licensing
The 2009 Music Licenses are available for just $248 per property, no additional fees. Covers ASCAP, BMI and SESAC. Any U.S. funeral home, cemetery or related business is eligible for membership as a Music License Member. Licensing directly with the agencies this year would cost nearly $600 per location, so this price—which requires no additional membership fee—is still the lowest available to the industry.

Tax-Related Questions
ICCFA members now also have access to an attorney for tax-related questions regarding trust earnings, care fund allocations, capital gains, investments and more. The ICCFA has retained Leslie Schneider, CPA, a tax attorney with Ivins, Phillips & Barker in Washington, DC, for telephone consultations for up to 20 minutes with no obligation. To take advantage of this member benefit, call Schneider at 202.393.7600.

ICCFA Insurance Program

Administered by Alliant Insurance Services, this program allows members to purchase commercial property and casualty insurance -- including general liability, commercial property, automobile liability and physical damage, umbrella liability, professional liability, workers compensation, employee benefits and more—at rates they probably would not be able to afford on
their own. For details, call 800.390.9099.

HR Law Benefit
Through an unprecedented new benefit program, ICCFA members can now access free legal consultations regarding labor relations, human resource management and employment law. Attorney Michael Pepperman of the Labor Relations and Employment Law department at Obermayer Rebmann Maxwell & Hippel LLP (ORM&H), is available to address questions on topics ranging from hiring and firing, to employee privacy and workplace violence, to wages and hours, to equal employment opportunity and wrongful discharge issues. Michael Pepperman, Esq., has spoken on labor and employment issues at several ICCFA conferences and regional industry meetings. To take advantage of this benefit, please call 215.665.3032.

ICCFA Introduces New Sales Training Programs
ICCFA introduces new sales training programs by sales trainer and professional speaker Gary O'Sullivan, CCE. O'Sullivan's two latest products include a 10 DVD Series—The Power to Sell Preneed, and a training support system called the GoSell System. Both products provide sales managers with tools and training strategies that will help them to strengthen and motivate their teams. For more details or to place an order, call the ICCFA at 800.645.7700.

ICCFA Internet Expo
The ICCFA Internet Expo is the largest online exposition in the cemetery and funeral service industry. Cemetery and funeral home owners and operators will find 300+ providers in more than 100 product and service categories. Exhibit space is provided as a free, exclusive benefit to all ICCFA supplier and professional members. Check it out today!

Fraud Prevention & Detection Consultation Service
ICCFA has retained the services of veteran fraud investigator Robert A. Garvey Jr., CPA, CFE, CrFA, CVA, to serve as a consultative resource for members' employee theft and fraud concerns. The new member benefit, the "Fraud Investigation and Deterrence Consultation Service" or FIDCS, will allow members to discuss by telephone any issues or concerns related to suspected fraudulent activity or a desire to put systems and controls in place at their locations to deter such activity. There is no cost to ICCFA members in good standing to utilize this benefit. The number to call is 866.649.1902.

Legal Advice on Cremation Concerns
Courtesy of the ICCFA Government and Legal Fund, ICCFA members now have access to pre-paid legal advice on cremation-related issues. Through this exclusive member benefit, the association has retained Poul H. Lemasters, Esq., of Rosenacker & Associates, Ltd., Cincinnati, Ohio. Poul is an attorney and licensed funeral director, and members in good standing may call him at 800.221.2889 to discuss cremation concerns for up to 20 minutes at no charge.

FTC 'Red Flag' Compliance Program
ICCFA now offers members a sample compliance program concerning new Federal Trade Commission rules to fight identity theft. To have the program template sent to you, please contact us at 800.645.7700 or rfells@iccfa.com.

GPL Compliance Check
Members whose businesses must follow the FTC Funeral Rule's General Price List (GPL) requirements can have their lists reviewed for compliance by attorney Poul H. Lemasters, Esq., without charge. Contact Lemasters at 800.221.2889.

International Cemetery, Cremation and Funeral Association
107 Carpenter Drive, Suite 100
Sterling, VA 20164
1.800.645.7700
703.391.8400
Fax: 703.391.8416
www.iccfa.com

Copyright 2009, International Cemetery, Cremation and Funeral Association

Last Friday, Rep. Bobby Rush (D-IL) introduced H.R. 3655 into the U.S. House Representatives. (See the September 15, 2009 edition of ICCFA Wireless for background information.) The bill contains findings that due to "shocking consumer abuses in the funeral industry" and state laws that "are inconsistent and frequently too weak to provide adequate consumer protections... a need for minimum federal standards" has been created. The bill directs the Federal Trade Commission to "prescribe rules prohibiting unfair or deceptive acts or practices in the provision of funeral goods or services."

A number of the provisions echo the existing FTC Funeral Rule such as furnishing a general price list and prohibiting misrepresentations of federal, state and local law. However, the bill also directs the FTC to develop new provisions absent from the Funeral Rule such as preneed contract disclosures involving future costs, and penalties for cancellation, among other things. These requirements apply to funeral homes, cemeteries, crematories and all retailers of funeral goods or funeral services.

Cemeteries would be specifically required to maintain records including maps and other systems of grave location and the date of each interment. All cemeteries are covered under the bill including all nonprofit, religious, and municipal cemeteries. The only cemeteries exempted are those with fewer than 25 lot sales or interments during any calendar year. The bill has been referred to the House Energy and Commerce Committee, of which Rep. Rush is chairman of the Subcommittee on Commerce, Trade and Consumer Protection.

Members of the ICCFA Government and Legal Affairs Committee met with Congressional staff and were provided with a confidential draft of H.R. 3655 prior to its introduction. The ICCFA made a number of constructive comments on the bill. Presumably, a hearing on the legislation will be held in the near future. The ICCFA is reviewing the bill in order to develop a position either to support or oppose it.

Earlier this year, two national funeral trade associations, Selected Independent Funeral Homes and the National Funeral Directors Association, urged the FTC to expand the Funeral Rule to cover cemeteries and other sellers, but presumably without creating any additional requirements for funeral homes. H.R. 3655 would impose additional requirements on funeral homes and all sellers. The bill can be viewed by clicking here.

U.S. Supreme Court: ICCFA Files "Friend of Court" Brief to Support Maryland Litigation; Defends Constitutionality of FTC Funeral Rule

Last week, the ICCFA filed an Amicus Curiae or "friend of the court" brief with the U.S. Supreme Court in the case of Brown v. Hovatter. This litigation seeks to have the Maryland State Morticians' Act declared unconstitutional because it prohibits corporations from owning funeral homes. The Institute for Justice represented the plaintiffs, individuals who are seeking ownership of Maryland funeral homes through the corporate structure, which is routine in about 48 states. The ICCFA had filed an Amicus brief two years ago with the lower U.S. District Court and the court referred to portions of the association's brief in determining that the state law did violate the dormant Commerce Clause of the Constitution by adversely affecting the flow of interstate commerce.

However, on appeal, the U.S. Court for the Fourth Circuit reversed the district court in March of this year by holding that funeral homes provide basically local services and neither those services nor the state law prohibiting corporate ownership affect interstate commerce and, therefore, do not violate the Commerce Clause.

The ICCFA is concerned that the holding of the Fourth Circuit is so seriously flawed as applied to the issues in Brown, that it could be applied to federal law that relies on the existence of interstate commerce to have jurisdiction over funeral homes. In particular, the Court's ruling could render the FTC Funeral Rule unenforceable in the states making up the Fourth Circuit (Maryland, North Carolina, South Carolina, Virginia, and West Virginia). The ICCFA explained to the Supreme Court that although Congress "has long recognized its right under the Commerce Clause to regulate the funeral industry" through a variety of statutes and regulations, following the Fourth Circuit's flawed analysis, the areas of funeral services regulated by the Funeral Rule "could be interpreted as local and not interstate in nature." The ICCFA respectfully urged the Supreme Court to review and reverse the Brown decision.

As a practical matter, the Supreme Court accepts only about five percent of the cases submitted to it under these circumstances (technically called a petition for a writ of certiorari). The ICCFA in adhering to its mission to promote consumer choices, prearrangement, and open competition finds itself in the unique position of defending the constitutionality of the Funeral Rule. Questions or comments should be directed to general counsel Bob Fells at rfells@iccfa.com or call 1.800.645.7700. The ICCFA Amicus brief can be viewed by clicking here.

Wanted: Manufacturer Representatives for Bronze Marker Company
Family Bronze, a rapidly growing bronze marker company in Cleveland, Ohio seeks experienced manufacturer's representatives to sell its bronze products. Several territories available. Please e-mail resume to: josh@familybronze.com or call 216-341-7800 x15.

Jump Start Your Sales Management Career
Is NOW the time to JUMP START your sales management career or take it to the next level? NorthStar Memorial Group is a DYNAMIC and growing company with locations throughout the U.S. Take charge of your future by joining our team at Floral Haven, a premier property in Oklahoma, where you will build and supervise your own sales force. We are looking for top sales producers and current sales managers who want to increase their earning potential! Great benefits including health, 401k and life. Position yourself for success! Send your resume today to gdaniel@fhaven.com.

Sales Manager
We are looking for a selling sales manager who has a pro-active approach for pre-need mausoleum sales, is capable of establishing community awareness in the surrounding communities of the cemetery, as well as establish mutual business relationships with area professionals to service residents on a broader spectrum of needs. Daily and weekly responsibilities require the sales manager to meet and counsel area families regarding the advantages of preplanning, in addition to assisting with the on-site training and motivation of sales counselors in order to grow the number of pre-need sales for their cemetery.

RESPONSIBILITIES:

• Hands on sales approach
• Motivate and encourage a healthy competitive spirit
• Earn a six figure + income

REQUIREMENTS:

• 2 years successful cemetery sales management experience
• High energy, results oriented

Visit our Web site to see the country's most beautiful and sought-after mausoleums!All responses are kept confidential
Contact Jill Baum, Memorial Properties, 1.888.662.9600
E-mail your resume to
Memprop@aol.com
www.MemorialProperties.com
Opportunities available in Savannah, GA and NJ

Combination Locations: Funeral Home/Cemetery; Sales Managers
Our top Sales Director/Managers easily earn six figures annually. We are looking for a highly motivated individual who can lead and manage a team of trained professionals.We currently have Sales Director positions available in the Midwest Region If you are seeking a career with a future, we offer the following:

• Outstanding Compensation Package including a base salary
• 401K / Profit Sharing
• Complete Health Package including Medical, Dental & Vision care
• Limited travel

Interested persons should e-mail dfarrow@stei.com or call Doug Farrow @ 816.353.5091.

Responsibilities include the following:

• Implement and supervise the sales program in such a manner as to achieve and exceed sales plans with established budgets.
• Recruit, hire and field train new sales counselors.
• Supervise activities of established and new sales counselors and managers to secure sales goals, maximize individual performance and maintain established minimum achievement levels.
• Conduct sales meetings daily with full staff with the objectives of educating, informing and inspiring through participative involvement.
• Control distribution and follow-up of company generated sales opportunities (leads) (call-ins, walk-ins, reply cards from mailings, reload card assignments, etc.) and prepare reports showing results achieved on any and all such leads on a weekly/monthly basis.
• Audit sales proficiency and quality by periodic review of each counselor and manages complete sales presentation. Such review should also assure that the company "story" is being told in an honest and accurate manner consistent with the company's service philosophy.
• Assist sales personnel to learn and maintain an acceptable level of In-field activity by periodic review of such activity.
• Maintain a level of personal sales activity necessary to achieve established personal production goals.
• Perform related duties as required.

Job Requirements

• Minimum High School Diploma or equivalent -- Some College Preferred!
• Valid Driver's License
• 2 yr Previous Cemetery Sales Management experience a must
• Above average communication skills
• High level of compassion and integrity
• Problem solving skills
• Ability to multi-task and set priorities
• Must be able to manage his/her own time and organize each day's activities without constant supervision

General Manager; Licensed Funeral Director
If you are seeking an outstanding opportunity to take charge of a premier multiple location funeral business that offers a great opportunity to personally grow and develop a strong employee staff, then this is the opportunity you've been searching for.

We are looking for an experienced manager with at least 5 to 7 years experience managing multiple locations with a minimum annual call volume of 1500 call to manage this multiple funeral home operation in Riverside County, CA. Candidate should possess strong leadership qualities and a focus on customer satisfaction.

We offer a competitive salary, healthcare benefits, 401K, paid vacation and Life Insurance. Compensation also includes an incentive plan tied to customer satisfaction and business results.

Please send your resume along with salary history to Lisa at Ldstreiff@comcast.net.

September Trade Show Display Discount for ICCFA Members
The Image Design and Communications, Inc is offering ICCFA members 10% off during the month of September only. Their Wholesale Portable Displays include US made 10' UPS-able Pop Up Displays which ship UPS and weigh under 100 lbs. Prices range from $995 for the STANDARD back wall with lights and case to counter conversion to $1,445 SUPER which includes their Unique Backlit Logo hardware. Displays on the net will add a full 10' x 90" h photo mural package at a 20% Discount from $1600 to $1295. Visit www.DisplaysOnTheNet.com.

Also available are 33" w x 87" h Roll Up Banner Stand signs with aluminum bases starting at $415 at BannerStandsOnTheNet.com.

Other products include Tension Fabric Walls, Hanging Signs and ContempoLite; their own line of Custom Modular 20' systems. Prices range from $3,500 to $15,000 for larger sizes. Visit TradeShowDisplaysInLA.com.

Hourly Graphic Design fees are reduced 10% off as well at $85 hr. Displays On The Net has been providing ICCFA members with quality products and services for over 2 years.

Mention ICCFA when ordering to receive your discount! Call Jim or Nick at 818.563.3322 9 a.m. to 6 p.m. PST for more info.

Memorial Garden Cemeteries for Sale
My name is Milton Marshall, and I am the sole owner of two Memorial Garden cemeteries for over 36 years. I am 75 years old and I am ready to retire! The properties are conveniently located only 35 minutes apart, one in Hopkinsville, Kentucky and the other in Clarksville, Tennessee. I am presenting these cemeteries for sale to professional individuals or companies that will continue to serve these communities while achieving their own business goals.

Thank you for visiting this site: www.cemeteryforsale.com

You are welcome to contact me by e-mail or phone:
Milton Marshall
milton@cemeteryforsale.com
270-887-3549

Advanced Planning Funeral Director
Earn up to a $25,000+ sign on bonus if you are a top notch Advanced Planning Funeral Director! We will be hiring someone with a proven track record in advanced planning funeral sales. Are you that person? Woodlawn Memorial Gardens located in beautiful Norfolk, VA is a Funeral Home/Cemetery Combo facility. We are expanding our business and looking for a top notch Advance Planning Funeral Director who will be responsible for our advanced planning funeral services. Must have Life & Annuities Insurance Licensure (or the ability to obtain with in a short period of time) and currently be licensed as a Virginia Funeral Director (or the ability to be licensed as one). Must be proficient w/computer and be willing to learn new software. Must be comfortable speaking in front of groups. This is a full-time position that offers competitive pay, excellent benefits including 401k, profit sharing and vacation. For consideration, please e-mail your resume with salary history to debbiebatliner@woodlawngroup.com. (Confidential Inquiries). EOE.

Cemetery Sales—Advanced Planning Professional
Earn up to a $25,000 sign on bonus if you are a top notch salesperson with proven pre-need cemetery sales experience.
Have you always wanted to live and work close to the beach? Well, it's time to make that dream a reality. Woodlawn Memorial Gardens has 75 acres of beautifully landscaped and maintained property and is located in Norfolk, Virginia, just minutes from the Virginia Beach Oceanfront. Woodlawn is a combo facility and is in the process of expanding our Advanced Planning sales team by adding more top notch talent. Sales experience must be proven and demonstrated. This is a full-time commissioned opportunity with benefits and high earnings potential. Must have a valid driver's license, be able to obtain a Virginia cemetery sales license, have excellent computer skills, closing skills and the desire to write your own paycheck. For further consideration, please email your resume, with salary history included to debbiebatliner@woodlawngroup.com. (Confidential Inquiries). EOE.

Place your classified advertisement with ICCFA today!

• ICCFA Wireless classified ads cost $80 and must be prepaid.
• Ads run in two consecutive issues, and include free placement on the ICCFA Web site for four weeks.
• Ads include a link to the company Web site and/or e-mail at no charge.
• Ads with a box number for confidential reply are available for an additional $15.
• Ads must be no longer than 250 words.
• ICCFA reserves the right to limit the number of ads per issue on a first-come, first-served basis.
• All advertising is subject to the publisher's approval; advertisers assume liability for all content of advertisements printed and for any claims arising therefrom against the publisher.

  For more information or to place an ad, contact Rick Platter at rickp@iccfa.com or call 800.645.7700. See more classified ads at www.iccfa.com/classifieds.

ICCFA Supply Link Allows Easy Buyer's Guide Searching
The ICCFA Supply Link, an online buyer's guide members can use to easily search for products and services from the convenience of their computers, can be accessed directly from the ICCFA home page. The Supply Link offers a "Search" function whereby members can search according to product type or company name and can be limited to a state or to a certain radius distance from a specified city or ZIP code. Users also can narrow their search to include only ICCFA-member companies. Suppliers that are ICCFA members and exhibitors are identified as such in their listings.

ICCFA News Page
The ICCFA News Page takes you to sources throughout the world for industry news and updates. It brings you the most comprehensive selection of funeral service and cemetery news available anywhere, along with frequently updated general news items related to national and world events. The News Page reports the news before anyone else and is one of the most visited page on the ICCFA Web site. Stop in each day and you'll see why.

Music Licensing
The 2009 Music Licenses are available for just $248 per property, no additional fees. Covers ASCAP, BMI and SESAC. Any U.S. funeral home, cemetery or related business is eligible for membership as a Music License Member. Licensing directly with the agencies this year would cost nearly $600 per location, so this price—which requires no additional membership fee—is still the lowest available to the industry.

Tax-Related Questions
ICCFA members now also have access to an attorney for tax-related questions regarding trust earnings, care fund allocations, capital gains, investments and more. The ICCFA has retained Leslie Schneider, CPA, a tax attorney with Ivins, Phillips & Barker in Washington, DC, for telephone consultations for up to 20 minutes with no obligation. To take advantage of this member benefit, call Schneider at 202.393.7600.

ICCFA Insurance Program

Administered by Alliant Insurance Services, this program allows members to purchase commercial property and casualty insurance -- including general liability, commercial property, automobile liability and physical damage, umbrella liability, professional liability, workers compensation, employee benefits and more—at rates they probably would not be able to afford on
their own. For details, call 800.390.9099.

HR Law Benefit
Through an unprecedented new benefit program, ICCFA members can now access free legal consultations regarding labor relations, human resource management and employment law. Attorney Michael Pepperman of the Labor Relations and Employment Law department at Obermayer Rebmann Maxwell & Hippel LLP (ORM&H), is available to address questions on topics ranging from hiring and firing, to employee privacy and workplace violence, to wages and hours, to equal employment opportunity and wrongful discharge issues. Michael Pepperman, Esq., has spoken on labor and employment issues at several ICCFA conferences and regional industry meetings. To take advantage of this benefit, please call 215.665.3032.

ICCFA Introduces New Sales Training Programs
ICCFA introduces new sales training programs by sales trainer and professional speaker Gary O'Sullivan, CCE. O'Sullivan's two latest products include a 10 DVD Series—The Power to Sell Preneed, and a training support system called the GoSell System. Both products provide sales managers with tools and training strategies that will help them to strengthen and motivate their teams. For more details or to place an order, call the ICCFA at 800.645.7700.

ICCFA Internet Expo
The ICCFA Internet Expo is the largest online exposition in the cemetery and funeral service industry. Cemetery and funeral home owners and operators will find 300+ providers in more than 100 product and service categories. Exhibit space is provided as a free, exclusive benefit to all ICCFA supplier and professional members. Check it out today!

Fraud Prevention & Detection Consultation Service
ICCFA has retained the services of veteran fraud investigator Robert A. Garvey Jr., CPA, CFE, CrFA, CVA, to serve as a consultative resource for members' employee theft and fraud concerns. The new member benefit, the "Fraud Investigation and Deterrence Consultation Service" or FIDCS, will allow members to discuss by telephone any issues or concerns related to suspected fraudulent activity or a desire to put systems and controls in place at their locations to deter such activity. There is no cost to ICCFA members in good standing to utilize this benefit. The number to call is 866.649.1902.

Legal Advice on Cremation Concerns
Courtesy of the ICCFA Government and Legal Fund, ICCFA members now have access to pre-paid legal advice on cremation-related issues. Through this exclusive member benefit, the association has retained Poul H. Lemasters, Esq., of Rosenacker & Associates, Ltd., Cincinnati, Ohio. Poul is an attorney and licensed funeral director, and members in good standing may call him at 800.221.2889 to discuss cremation concerns for up to 20 minutes at no charge.

FTC 'Red Flag' Compliance Program
ICCFA now offers members a sample compliance program concerning new Federal Trade Commission rules to fight identity theft. To have the program template sent to you, please contact us at 800.645.7700 or rfells@iccfa.com.

GPL Compliance Check
Members whose businesses must follow the FTC Funeral Rule's General Price List (GPL) requirements can have their lists reviewed for compliance by attorney Poul H. Lemasters, Esq., without charge. Contact Lemasters at 800.221.2889.

International Cemetery, Cremation and Funeral Association
107 Carpenter Drive, Suite 100
Sterling, VA 20164
1.800.645.7700
703.391.8400
Fax: 703.391.8416
www.iccfa.com

Copyright 2009, International Cemetery, Cremation and Funeral Association

Last week, members of the ICCFA Government and Legal Affairs Committee met with staffers from the House Energy and Commerce Committee, the Senate Special Committee on Aging, and with Federal Trade Commission staff. The subject of all three meetings focused on the illegal disinterments at Burr Oak Cemetery in Alsip, Illinois, and related issues (see the September 1, 2009 edition of ICCFA Wireless for more information on Burr Oak).

Rep. Bobby Rush (D-IL) chairs the Commerce and Energy Subcommittee on Consumer Protection and represents the district in Illinois where Burr Oak Cemetery is located. The Congressman is interested in introducing federal legislation to address cemetery misconduct as well as recordkeeping requirements, mandatory consumer disclosures and standards for preneed sales. The ICCFA meeting with committee staff reviewed these issues and the Association offered to be an information resource. We will provide more details as progress on the draft legislation develops in the future weeks.

Tips on Negotiating With Bankers to Increase Your Company's Cash

Is your company in the market for a loan? Keep in mind that many bankers are willing to negotiate some of the terms of their loans in order to get your business. The following tips from McLean, Koehler, Sparks and Hammond can help.

You might be able to swing a deal that's more advantageous to your company's cash flow. It has to do with the "compensating deposit balance" required on certain loans.

Bankers often require that you keep some fixed dollar amount or percentage of the face value of a loan in a deposit account. This helps the bank offset some of the risk. But the compensating deposit balance can be calculated in a couple of different ways. The exact calculations can have a big impact on your available cash. Even if a bank's written policy states that the balances are figured using a certain method, you can ask to have the terms changed in your favor. Of course, the higher amount that your company agrees to hold as a compensating balance actually raises the amount of interest you earn. However, your company loses the all-important use of the cash.

Let's say your banker offers you a loan that calls for a $5,000 "daily balance" requirement. That means that before the close of each business day, you must have at least $5,000 in your account. In some cases, bankers "hold" your funds so that they cannot be used accidentally. Here's an alternative strategy: Ask the banker to use an "average" compensating balance calculation instead. Under this calculation, your company doesn't have to scramble to meet the daily balance requirement.

You simply need to keep an average amount in the account during an agreed-upon period, which is usually monthly. This method is better if your company's cash flow fluctuates. Reason: The flexibility of an average compensating balance softens the effect of days when your cash demand is high but deposits aren't flowing in as expected. All of your operating funds are available when you need them most.

ICCFA Offers Sample Influenza Policy for Employee Handbooks

The Centers for Disease Control and various government agencies are urging employers to take preventative measures in case the H1N1 "swine" flu hits badly this Fall. As reported in earlier editions of ICCFA Wireless, businesses should use the guidance and materials provided at http://www.cdc.gov/h1n1flu/business/guidance/.

In addition, ICCFA Labor Law Counsel Michael Pepperman has provided members with a sample workplace policy for dealing with an influenza pandemic. The sample document should be tailored for the specific circumstances of the business and can be posted, sent as a communication to all employees or added to the employee policy manual. To view the sample influenza policy, go to the ICCFA Web site at http://www.iccfa.com/files/FluPolicySample.doc.

Last Chance: Call For Candidates For ICCFA Board of Directors

Serving on the ICCFA Board of Directors offers members a chance to learn about and participate in the leadership of the association, and is a meaningful way to give back to the organization and to the cemetery and funeral service profession as a whole.

The ICCFA's Nominating and Elections Committee is currently inviting members to apply to run for the ICCFA Board of Directors.

The committee will narrow all applications received to 12 nominees, which will be reviewed and approved by the board at the ICCFA Fall Management Conference in Washington, DC, October 7-10. Information on the 12 candidates will then be distributed to the membership, which will vote during the ICCFA Annual Convention & Exposition in San Antonio, Texas, March 10-13, 2010. The top eight vote recipients will serve three-year terms.

To apply, you must be a designated representative of a Regular (Cemetery, Funeral Home or Allied) Member in good standing or you must be an Individual Regular Member in good standing. The deadline to apply is TODAY, September 15, 2009. Applications can be obtained by calling 1.800.645.7700 or by downloading the file.

• Hands on sales approach
• Motivate and encourage a healthy competitive spirit
• Earn a six figure + income

REQUIREMENTS:

• 2 years successful cemetery sales management experience
• High energy, results oriented

Visit our Web site to see the country's most beautiful and sought-after mausoleums!All responses are kept confidential
Contact Jill Baum, Memorial Properties, 1.888.662.9600
E-mail your resume to
Memprop@aol.com
www.MemorialProperties.com
Opportunities available in Savannah, GA and NJ

Combination Locations: Funeral Home/Cemetery; Sales Managers
Our top Sales Director/Managers easily earn six figures annually. We are looking for a highly motivated individual who can lead and manage a team of trained professionals.We currently have Sales Director positions available in the Midwest Region If you are seeking a career with a future, we offer the following:

• Outstanding Compensation Package including a base salary
• 401K / Profit Sharing
• Complete Health Package including Medical, Dental & Vision care
• Limited travel

Interested persons should e-mail dfarrow@stei.com or call Doug Farrow @ 816.353.5091Responsibilities include the following:

• Implement and supervise the sales program in such a manner as to achieve and exceed sales plans with established budgets.
• Recruit, hire and field train new sales counselors.
• Supervise activities of established and new sales counselors and managers to secure sales goals, maximize individual performance and maintain established minimum achievement levels.
• Conduct sales meetings daily with full staff with the objectives of educating, informing and inspiring through participative involvement.
• Control distribution and follow-up of company generated sales opportunities (leads) (call-ins, walk-ins, reply cards from mailings, reload card assignments, etc.) and prepare reports showing results achieved on any and all such leads on a weekly/monthly basis.
• Audit sales proficiency and quality by periodic review of each counselor and manages complete sales presentation. Such review should also assure that the company "story" is being told in an honest and accurate manner consistent with the company's service philosophy.
• Assist sales personnel to learn and maintain an acceptable level of In-field activity by periodic review of such activity.
• Maintain a level of personal sales activity necessary to achieve established personal production goals.
• Perform related duties as required.

Job Requirements

• Minimum High School Diploma or equivalent -- Some College Preferred!
• Valid Driver's License
• 2 yr Previous Cemetery Sales Management experience a must
• Above average communication skills
• High level of compassion and integrity
• Problem solving skills
• Ability to multi-task and set priorities
• Must be able to manage his/her own time and organize each day's activities without constant supervision

Career Development/Training Executive
The Stewart Enterprises, Division for the Virginias, Ohio and Kentucky is now accepting applications for this position. Ideal candidate should be a confident public speaker, well-organized teacher, have demonstrated understanding of a pre-need sales presentation, and possess proficient computer skills that include: MS Excel, MS Word, MS Publisher, and PowerPoint.

This position is salary based with performance bonus opportunities and includes excellent benefits. Please contact the Area Senior Sales Executive, John Dawson, at 304-254-3250, e-mail your resume in confidence to jdawson@stei.com, or fax your resume to 304-254-3258.

Stewart Enterprises is an equal opportunity employer.

General Manager; Licensed Funeral Director
If you are seeking an outstanding opportunity to take charge of a premier multiple location funeral business that offers a great opportunity to personally grow and develop a strong employee staff, then this is the opportunity you've been searching for.

We are looking for an experienced manager with at least 5 to 7 years experience managing multiple locations with a minimum annual call volume of 1500 call to manage this multiple funeral home operation in Riverside County, CA. Candidate should possess strong leadership qualities and a focus on customer satisfaction.

We offer a competitive salary, healthcare benefits, 401K, paid vacation and Life Insurance. Compensation also includes an incentive plan tied to customer satisfaction and business results.

Please send your resume along with salary history to Lisa at Ldstreiff@comcast.net.

September Trade Show Display Discount for ICCFA Members
The Image Design and Communications, Inc is offering ICCFA members 10% off during the month of September only. Their Wholesale Portable Displays include US made 10' UPS-able Pop Up Displays which ship UPS and weigh under 100 lbs. Prices range from $995 for the STANDARD back wall with lights and case to counter conversion to $1,445 SUPER which includes their Unique Backlit Logo hardware. Displays on the net will add a full 10' x 90" h photo mural package at a 20% Discount from $1600 to $1295. Visit www.DisplaysOnTheNet.com.

Also available are 33" w x 87" h Roll Up Banner Stand signs with aluminum bases starting at $415 at BannerStandsOnTheNet.com.

Other products include Tension Fabric Walls, Hanging Signs and ContempoLite; their own line of Custom Modular 20' systems. Prices range from $3,500 to $15,000 for larger sizes. Visit TradeShowDisplaysInLA.com.

Hourly Graphic Design fees are reduced 10% off as well at $85 hr. Displays On The Net has been providing ICCFA members with quality products and services for over 2 years.

Mention ICCFA when ordering to receive your discount! Call Jim or Nick at 818.563.3322 9 a.m. to 6 p.m. PST for more info.

New 'Unforgettable' Custom Photo Tribute Magnets From Pocket Reference Journals
Pocket Reference Journals introduces personalized custom photo tribute magnets to sell to customers who are looking for that 'something extra' for when "after the funerals over." They will be considered a gracious keepsake of their loved one to mail out to family, and friends. Custom phrases atop the photo in addition to the face, name and years lived from and to, are what make up the magnet. In addition a Star of David, or Cross can also be added. It's a welcome gift/keepsake that will be added to the condolence appreciation thank-you cards most families send.

Pocket Reference Journals has also been publishing the My Life Journal, a pocket journal that's been a very effective pre-arrangements planning gift (that can also be imprinted with your funeral homes name) and was written by an Estate planner, a CPA, and CFP. Call with any questions regarding samples, or pricing, to Bonnie Schachter at 714. 914. 2565 or check out our website at www.pocketreferencejournals.com.
Quantity wholesale pricing is available.

Memorial Garden Cemeteries for Sale
My name is Milton Marshall, and I am the sole owner of two Memorial Garden cemeteries for over 36 years. I am 75 years old and I am ready to retire! The properties are conveniently located only 35 minutes apart, one in Hopkinsville, Kentucky and the other in Clarksville, Tennessee. I am presenting these cemeteries for sale to professional individuals or companies that will continue to serve these communities while achieving their own business goals.

Thank you for visiting this site: www.cemeteryforsale.com

You are welcome to contact me by e-mail or phone:
Milton Marshall
milton@cemeteryforsale.com
270-887-3549

Advanced Planning Funeral Director
Earn up to a $25,000+ sign on bonus if you are a top notch Advanced Planning Funeral Director! We will be hiring someone with a proven track record in advanced planning funeral sales. Are you that person? Woodlawn Memorial Gardens located in beautiful Norfolk, VA is a Funeral Home/Cemetery Combo facility. We are expanding our business and looking for a top notch Advance Planning Funeral Director who will be responsible for our advanced planning funeral services. Must have Life & Annuities Insurance Licensure (or the ability to obtain with in a short period of time) and currently be licensed as a Virginia Funeral Director (or the ability to be licensed as one). Must be proficient w/computer and be willing to learn new software. Must be comfortable speaking in front of groups. This is a full-time position that offers competitive pay, excellent benefits including 401k, profit sharing and vacation. For consideration, please e-mail your resume with salary history to debbiebatliner@woodlawngroup.com. (Confidential Inquiries). EOE.

Cemetery Sales—Advanced Planning Professional
Earn up to a $25,000 sign on bonus if you are a top notch salesperson with proven pre-need cemetery sales experience.
Have you always wanted to live and work close to the beach? Well, it's time to make that dream a reality. Woodlawn Memorial Gardens has 75 acres of beautifully landscaped and maintained property and is located in Norfolk, Virginia, just minutes from the Virginia Beach Oceanfront. Woodlawn is a combo facility and is in the process of expanding our Advanced Planning sales team by adding more top notch talent. Sales experience must be proven and demonstrated. This is a full-time commissioned opportunity with benefits and high earnings potential. Must have a valid driver's license, be able to obtain a Virginia cemetery sales license, have excellent computer skills, closing skills and the desire to write your own paycheck. For further consideration, please email your resume, with salary history included to debbiebatliner@woodlawngroup.com. (Confidential Inquiries). EOE.

Place your classified advertisement with ICCFA today!

• ICCFA Wireless classified ads cost $80 and must be prepaid.
• Ads run in two consecutive issues, and include free placement on the ICCFA Web site for four weeks.
• Ads include a link to the company Web site and/or e-mail at no charge.
• Ads with a box number for confidential reply are available for an additional $15.
• Ads must be no longer than 250 words.
• ICCFA reserves the right to limit the number of ads per issue on a first-come, first-served basis.
• All advertising is subject to the publisher's approval; advertisers assume liability for all content of advertisements printed and for any claims arising therefrom against the publisher.

  For more information or to place an ad, contact Rick Platter at rickp@iccfa.com or call 800.645.7700. See more classified ads at www.iccfa.com/classifieds.

ICCFA Supply Link Allows Easy Buyer's Guide Searching
The ICCFA Supply Link, an online buyer's guide members can use to easily search for products and services from the convenience of their computers, can be accessed directly from the ICCFA home page. The Supply Link offers a "Search" function whereby members can search according to product type or company name and can be limited to a state or to a certain radius distance from a specified city or ZIP code. Users also can narrow their search to include only ICCFA-member companies. Suppliers that are ICCFA members and exhibitors are identified as such in their listings.

ICCFA News Page
The ICCFA News Page takes you to sources throughout the world for industry news and updates. It brings you the most comprehensive selection of funeral service and cemetery news available anywhere, along with frequently updated general news items related to national and world events. The News Page reports the news before anyone else and is one of the most visited page on the ICCFA Web site. Stop in each day and you'll see why.

Music Licensing
The 2009 Music Licenses are available for just $248 per property, no additional fees. Covers ASCAP, BMI and SESAC. Any U.S. funeral home, cemetery or related business is eligible for membership as a Music License Member. Licensing directly with the agencies this year would cost nearly $600 per location, so this price—which requires no additional membership fee—is still the lowest available to the industry.

Tax-Related Questions
ICCFA members now also have access to an attorney for tax-related questions regarding trust earnings, care fund allocations, capital gains, investments and more. The ICCFA has retained Leslie Schneider, CPA, a tax attorney with Ivins, Phillips & Barker in Washington, DC, for telephone consultations for up to 20 minutes with no obligation. To take advantage of this member benefit, call Schneider at 202.393.7600.

ICCFA Insurance Program

Administered by Alliant Insurance Services, this program allows members to purchase commercial property and casualty insurance -- including general liability, commercial property, automobile liability and physical damage, umbrella liability, professional liability, workers compensation, employee benefits and more—at rates they probably would not be able to afford on
their own. For details, call 800.390.9099.

HR Law Benefit
Through an unprecedented new benefit program, ICCFA members can now access free legal consultations regarding labor relations, human resource management and employment law. Attorney Michael Pepperman of the Labor Relations and Employment Law department at Obermayer Rebmann Maxwell & Hippel LLP (ORM&H), is available to address questions on topics ranging from hiring and firing, to employee privacy and workplace violence, to wages and hours, to equal employment opportunity and wrongful discharge issues. Michael Pepperman, Esq., has spoken on labor and employment issues at several ICCFA conferences and regional industry meetings. To take advantage of this benefit, please call 215.665.3032.

ICCFA Introduces New Sales Training Programs
ICCFA introduces new sales training programs by sales trainer and professional speaker Gary O'Sullivan, CCE. O'Sullivan's two latest products include a 10 DVD Series—The Power to Sell Preneed, and a training support system called the GoSell System. Both products provide sales managers with tools and training strategies that will help them to strengthen and motivate their teams. For more details or to place an order, call the ICCFA at 800.645.7700.

ICCFA Internet Expo
The ICCFA Internet Expo is the largest online exposition in the cemetery and funeral service industry. Cemetery and funeral home owners and operators will find 300+ providers in more than 100 product and service categories. Exhibit space is provided as a free, exclusive benefit to all ICCFA supplier and professional members. Check it out today!

Fraud Prevention & Detection Consultation Service
ICCFA has retained the services of veteran fraud investigator Robert A. Garvey Jr., CPA, CFE, CrFA, CVA, to serve as a consultative resource for members' employee theft and fraud concerns. The new member benefit, the "Fraud Investigation and Deterrence Consultation Service" or FIDCS, will allow members to discuss by telephone any issues or concerns related to suspected fraudulent activity or a desire to put systems and controls in place at their locations to deter such activity. There is no cost to ICCFA members in good standing to utilize this benefit. The number to call is 866.649.1902.

Legal Advice on Cremation Concerns
Courtesy of the ICCFA Government and Legal Fund, ICCFA members now have access to pre-paid legal advice on cremation-related issues. Through this exclusive member benefit, the association has retained Poul H. Lemasters, Esq., of Rosenacker & Associates, Ltd., Cincinnati, Ohio. Poul is an attorney and licensed funeral director, and members in good standing may call him at 800.221.2889 to discuss cremation concerns for up to 20 minutes at no charge.

FTC 'Red Flag' Compliance Program
ICCFA now offers members a sample compliance program concerning new Federal Trade Commission rules to fight identity theft. To have the program template sent to you, please contact us at 800.645.7700 or rfells@iccfa.com.

GPL Compliance Check
Members whose businesses must follow the FTC Funeral Rule's General Price List (GPL) requirements can have their lists reviewed for compliance by attorney Poul H. Lemasters, Esq., without charge. Contact Lemasters at 800.221.2889.

International Cemetery, Cremation and Funeral Association
107 Carpenter Drive, Suite 100
Sterling, VA 20164
1.800.645.7700
703.391.8400
Fax: 703.391.8416
www.iccfa.com

Copyright 2009, International Cemetery, Cremation and Funeral Association

ICCFA Submits Testimony on Burr Oak Cemetery to House Energy and Commerce Committee

Following up from the August 4, 2009 edition of ICCFA Wireless, the ICCFA has submitted comments to Rep. Bobby Rush, chair of the House Subcommittee on Commerce, Energy and Consumer Protection concerning Burr Oak Cemetery in Alsip, Illinois. The cemetery made national news in July when it was revealed that as many as 300 gravesites where illegally disinterred, the remains dumped or placed in a mass grave, and the spaces resold. Four cemetery employees were charged. Rep. Rush has called for the introduction of federal legislation into Congress to regulate cemeteries, protect gravesites and give peace of mind to the families who have loved ones buried.

The ICCFA has been in discussions with Energy and Commerce staff and submitted comments following the Subcommittee hearing in Chicago on July 27. The ICCFA stated, "To place the Burr Oak atrocity into perspective, references have been made to other cases of the desecration of graves elsewhere in the United States. However, we believe that the Burr Oak case is singular and unique... Previous cases of illegal disinterments involved third parties breaking into a cemetery and rifling graves... Where cemetery personnel have been involved, burial spaces were opened in the belief they were empty. The misconduct occurred when personnel discovered the previous burial or an encroachment on the burial space by an adjacent gravesite, and sought to 'correct' the situation through unethical and illegal means. The Burr Oak allegations indicate that the accused deliberately opened graves they knew contained human remains, removed the remains and discarded them in order to resell the spaces. We repeat that this heinous misconduct is unprecedented to the best of our knowledge."

The ICCFA also pointed out that "there is no federal law that specifically governs cemetery operations. However, cemeteries must comply with literally dozens of federal statutes and regulations that affect their operations from the Departments of Labor, Treasury, Justice, Veterans Affairs, the Environmental Protection Agency, the Equal Employment Opportunity Commission, the Federal Communications Commission, the Federal Trade Commission, even the Federal Reserve Board. In particular, it is important to note that Section 5 of the FTC Act gives the Commission regulatory authority over businesses engaging in unfair or deceptive practices, which includes cemeteries... We respectfully suggest that federal regulations already address most aspects of cemetery operations including sales and marketing practices."

By way of recommendations, the ICCFA noted that "federal law at 18 U.S.C. Sec. 1369 currently makes the willful injury or destruction or attempts to injure or destroy any veterans' memorial on public property, i.e., a national cemetery, a federal crime punishable by fine or imprisonment of not more than 10 years, or both. The ICCFA recommends that this statute be amended to include veterans' memorials on private property, and all cemetery memorials and monuments whether commemorating veterans or non-veterans. Also, the ICCFA asks the Subcommittee to give serious consideration to making unauthorized disinterments in any cemetery punishable as a federal crime." The complete text of the ICCFA comments can be viewed at http://www.iccfa.com/files/EnergyCommBurrOakComments.pdf.

Coming Soon to a Town Near You—the H1N1 Swine Flu

Federal health agencies have rarely been as certain as they are now that the H1N1 "Swine" influenza will be taking a greater toll throughout the United States this fall. The President's Council of Advisors on Science and Technology has stated that as a "plausible scenario," and not a prediction, the H1N1 flu could cause approximately 1.8 million hospital admissions and between 30,000 and 90,000 deaths in the U.S. Seasonal flu typically causes 30,000 to 40,000 deaths, mainly in people over 65. Those at greatest risk of contracting the H1N1 flu are younger people.

In addition to the "regular" flu shot, a special vaccination designed to combat the H1N1 strain is expected to be available by mid-October. If quantities of the vaccine are not sufficient, it may be necessary to establish a priority of who gets the shot first. In descending order: pregnant women are listed first, followed by caregivers to children less than 6 months old, health care and emergency medical services personnel, all people age 6 months to 18 years, then those 18 to 24, then people 25 to 65 who have medical conditions that make them at higher risk for complications from the flu.

Both large and small businesses are urged to have flu prevention plans in place and contingent plans for absenteeism. The Centers for Disease Control has taken the lead in publishing planning tools and the information can be obtained at http://www.cdc.gov/h1n1flu/business/guidance/.

The best attitude to anticipate the flu season this year is "plan for the worse and hope for the best."

ICCFA Members Invited to Join HSIN—Homeland Security Information Network

In partnership with representatives from across the Healthcare and Public Health Sector, the Healthcare Sector Coordinating Council (HSCC) and the Department of Health and Human Services invites ICCFA members to join the Homeland Security Information Network (HSIN) Health and Public Health (HPH) Sector web portal. The HSIN-HPH web portal is designed specifically for those responsible for collecting, analyzing, and using information for the protection of our nation's healthcare and public health infrastructure. HSIN-HPH was developed to give the government and private sector a tool that enables the timely exchange of information for preparing for and responding to disease outbreaks, natural disasters, terrorist attacks, and other all-hazards events. The content of the site includes:

• Incident information—continuous updates during all-hazards events
• Alerts, warnings and notifications of credible threats
• Effective practices and protective measures for sector organizations
• Policy analysis and research reports
• Access to other subject matter experts

The HSIN-HPH web portal fully supports government and industry partners in two-way information sharing. The web portal has been organized to display steady-state information as well as the latest updates on current incidents. A separate Incident section can follow several all-hazards events at one time with continuous updates. HSIN has been designed to facilitate information exchange before, during and after an all-hazards event.

How to Register for HSIN-HPH Access

• Step 1: Go to: https://connect.hsin.gov/hph/event/registration.html.
• Step 2: Complete all required fields. Note: Be sure to retain your password as it will be required to access the Web site initially.
• Step 3: Press "Submit" once form is completed.
• Step 4: Upon submitting the form, an e-mail receipt will be sent to the e-mail address provided which will contain information on the timeframe for application processing and contact information for further assistance. Currently, a response will be received in about seven days.

The ICCFA co-chairs the Mass Fatalities Management Services Sub-Council, which is part of the Healthcare Sector Coordinating Council (HSCC) working in conjunction with the Dept. of Homeland Security and the Dept. of Health and Human Services. For more information, please contact ICCFA general counsel Bob Fells at rfells@iccfa.com or call 1-800-645-7700.

IRS Seeks Comments on Form 1041-QFT

The Internal Revenue Service announced last week that it is seeking public comments on whether any changes should be made to Form 1041-QFT. This form is used when a trustee of a qualified funeral trust elects to report and pay the tax on trust earnings. The IRS uses the information on the form to determine that the trustee filed the proper return and paid the correct tax. No changes to the form are being made by IRS at this time but the agency has established a public comment period through October 19, 2009 to consider any proposed changes.

According to IRS, approximately 15,000 entities file the Form 1041 QFT and the estimated time to complete the form per respondent is "18 hrs., 1 min." For more information, please contact ICCFA general counsel Bob Fells at rfells@iccfa.com or call 1-800-645-7700.

Call For Candidates For ICCFA Board of Directors

Serving on the ICCFA Board of Directors offers members a chance to learn about and participate in the leadership of the association, and is a meaningful way to give back to the organization and to the cemetery and funeral service profession as a whole.

The ICCFA's Nominating and Elections Committee is currently inviting members to apply to run for the ICCFA Board of Directors.

The committee will narrow all applications received to 12 nominees, which will be reviewed and approved by the board at the ICCFA Fall Management Conference in Washington, DC, October 7-10. Information on the 12 candidates will then be distributed to the membership, which will vote during the ICCFA Annual Convention & Exposition in San Antonio, Texas, March 10-13, 2010. The top eight vote recipients will serve three-year terms.

To apply, you must be a designated representative of a Regular (Cemetery, Funeral Home or Allied) Member in good standing or you must be an Individual Regular Member in good standing. The deadline to apply is September 15, 2009. Applications can be obtained by calling 1.800.645.7700 or by downloading the file.

Career Development/Training Executive
The Stewart Enterprises, Division for the Virginias, Ohio and Kentucky is now accepting applications for this position. Ideal candidate should be a confident public speaker, well-organized teacher, have demonstrated understanding of a pre-need sales presentation, and possess proficient computer skills that include: MS Excel, MS Word, MS Publisher, and PowerPoint.

This position is salary based with performance bonus opportunities and includes excellent benefits. Please contact the Area Senior Sales Executive, John Dawson, at 304-254-3250, e-mail your resume in confidence to jdawson@stei.com, or fax your resume to 304-254-3258.

Stewart Enterprises is an equal opportunity employer.

General Manager; Licensed Funeral Director
If you are seeking an outstanding opportunity to take charge of a premier multiple location funeral business that offers a great opportunity to personally grow and develop a strong employee staff, then this is the opportunity you've been searching for.

We are looking for an experienced manager with at least 5 to 7 years experience managing multiple locations with a minimum annual call volume of 1500 call to manage this multiple funeral home operation in Riverside County, CA. Candidate should possess strong leadership qualities and a focus on customer satisfaction.

We offer a competitive salary, healthcare benefits, 401K, paid vacation and Life Insurance. Compensation also includes an incentive plan tied to customer satisfaction and business results.

Please send your resume along with salary history to Lisa at Ldstreiff@comcast.net.

September Trade Show Display Discount for ICCFA Members
The Image Design and Communications, Inc is offering ICCFA members 10% off during the month of September only. Their Wholesale Portable Displays include US made 10' UPS-able Pop Up Displays which ship UPS and weigh under 100 lbs. Prices range from $995 for the STANDARD back wall with lights and case to counter conversion to $1,445 SUPER which includes their Unique Backlit Logo hardware. Displays on the net will add a full 10' x 90" h photo mural package at a 20% Discount from $1600 to $1295. Visit www.DisplaysOnTheNet.com.

Also available are 33" w x 87" h Roll Up Banner Stand signs with aluminum bases starting at $415 at BannerStandsOnTheNet.com.

Other products include Tension Fabric Walls, Hanging Signs and ContempoLite; their own line of Custom Modular 20' systems. Prices range from $3,500 to $15,000 for larger sizes. Visit TradeShowDisplaysInLA.com.

Hourly Graphic Design fees are reduced 10% off as well at $85 hr. Displays On The Net has been providing ICCFA members with quality products and services for over 2 years.

Mention ICCFA when ordering to receive your discount! Call Jim or Nick at 818.563.3322 9 a.m. to 6 p.m. PST for more info.

New 'Unforgettable' Custom Photo Tribute Magnets From Pocket Reference Journals
Pocket Reference Journals introduces personalized custom photo tribute magnets to sell to customers who are looking for that 'something extra' for when "after the funerals over." They will be considered a gracious keepsake of their loved one to mail out to family, and friends. Custom phrases atop the photo in addition to the face, name and years lived from and to, are what make up the magnet. In addition a Star of David, or Cross can also be added. It's a welcome gift/keepsake that will be added to the condolence appreciation thank-you cards most families send.

Pocket Reference Journals has also been publishing the My Life Journal, a pocket journal that's been a very effective pre-arrangements planning gift (that can also be imprinted with your funeral homes name) and was written by an Estate planner, a CPA, and CFP. Call with any questions regarding samples, or pricing, to Bonnie Schachter at 714. 914. 2565 or check out our website at www.pocketreferencejournals.com.
Quantity wholesale pricing is available.

Memorial Garden Cemeteries for Sale
My name is Milton Marshall, and I am the sole owner of two Memorial Garden cemeteries for over 36 years. I am 75 years old and I am ready to retire! The properties are conveniently located only 35 minutes apart, one in Hopkinsville, Kentucky and the other in Clarksville, Tennessee. I am presenting these cemeteries for sale to professional individuals or companies that will continue to serve these communities while achieving their own business goals.

Thank you for visiting this site: www.cemeteryforsale.com

You are welcome to contact me by e-mail or phone:
Milton Marshall
milton@cemeteryforsale.com
270-887-3549

Sales Director/Managers
Our top Sales Director/Managers easily earn six figures annually. We are looking for a highly motivated individual who can lead and manage a team of trained professionals.

We currently have Sales Director positions available in the Midwest Region If you are seeking a career with a future, we offer the following:

• Outstanding Compensation Package including a base salary
• 401K/Profit Sharing
• Complete Health Package including Medical, Dental & Vision care
• Limited travel

Interested persons should e-mail dfarrow@stei.com or call Doug Farrow at 816 353 5091.

Responsibilities include the following:

• Implement and supervise the sales program in such a manner as to achieve and exceed sales plans with established budgets.
• Recruit, hire and field train new sales counselors.
• Supervise activities of established and new sales counselors and managers to secure sales goals, maximize individual performance and maintain established minimum achievement levels.
• Conduct sales meetings daily with full staff with the objectives of educating, informing and inspiring through participative involvement.
• Control distribution and follow-up of company generated sales opportunities (leads) (call-ins, walk-ins, reply cards from mailings, reload card assignments, etc.) and prepare reports showing results achieved on any and all such leads on a weekly/monthly basis.
• Audit sales proficiency and quality by periodic review of each counselor and manages complete sales presentation. Such review should also assure that the company "story" is being told in an honest and accurate manner consistent with the company's service philosophy.
• Assist sales personnel to learn and maintain an acceptable level of In-field activity by periodic review of such activity.
• Maintain a level of personal sales activity necessary to achieve established personal production goals.
• Perform related duties as required.

Job Requirements

• Minimum High School Diploma or equivalent—Some College Preferred!
• Valid Driver's License
• 2 year previous Cemetery Sales Management experience a must
• Above average communication skills
• High level of compassion and integrity
• Problem solving skills
• Ability to multi-task and set priorities
• Must be able to manage his/her own time and organize each day's activities without constant supervision

Advanced Planning Funeral Director
Earn up to a $25,000+ sign on bonus if you are a top notch Advanced Planning Funeral Director! We will be hiring someone with a proven track record in advanced planning funeral sales. Are you that person? Woodlawn Memorial Gardens located in beautiful Norfolk, VA is a Funeral Home/Cemetery Combo facility. We are expanding our business and looking for a top notch Advance Planning Funeral Director who will be responsible for our advanced planning funeral services. Must have Life & Annuities Insurance Licensure (or the ability to obtain with in a short period of time) and currently be licensed as a Virginia Funeral Director (or the ability to be licensed as one). Must be proficient w/computer and be willing to learn new software. Must be comfortable speaking in front of groups. This is a full-time position that offers competitive pay, excellent benefits including 401k, profit sharing and vacation. For consideration, please e-mail your resume with salary history to debbiebatliner@woodlawngroup.com. (Confidential Inquiries). EOE.

Cemetery Sales—Advanced Planning Professional
Earn up to a $25,000 sign on bonus if you are a top notch salesperson with proven pre-need cemetery sales experience.
Have you always wanted to live and work close to the beach? Well, it's time to make that dream a reality. Woodlawn Memorial Gardens has 75 acres of beautifully landscaped and maintained property and is located in Norfolk, Virginia, just minutes from the Virginia Beach Oceanfront. Woodlawn is a combo facility and is in the process of expanding our Advanced Planning sales team by adding more top notch talent. Sales experience must be proven and demonstrated. This is a full-time commissioned opportunity with benefits and high earnings potential. Must have a valid driver's license, be able to obtain a Virginia cemetery sales license, have excellent computer skills, closing skills and the desire to write your own paycheck. For further consideration, please email your resume, with salary history included to debbiebatliner@woodlawngroup.com. (Confidential Inquiries). EOE.

Place your classified advertisement with ICCFA today!

• ICCFA Wireless classified ads cost $80 and must be prepaid.
• Ads run in two consecutive issues, and include free placement on the ICCFA Web site for four weeks.
• Ads include a link to the company Web site and/or e-mail at no charge.
• Ads with a box number for confidential reply are available for an additional $15.
• Ads must be no longer than 250 words.
• ICCFA reserves the right to limit the number of ads per issue on a first-come, first-served basis.
• All advertising is subject to the publisher's approval; advertisers assume liability for all content of advertisements printed and for any claims arising therefrom against the publisher.

  For more information or to place an ad, contact Rick Platter at rickp@iccfa.com or call 800.645.7700. See more classified ads at www.iccfa.com/classifieds.

ICCFA Supply Link Allows Easy Buyer's Guide Searching
The ICCFA Supply Link, an online buyer's guide members can use to easily search for products and services from the convenience of their computers, can be accessed directly from the ICCFA home page. The Supply Link offers a "Search" function whereby members can search according to product type or company name and can be limited to a state or to a certain radius distance from a specified city or ZIP code. Users also can narrow their search to include only ICCFA-member companies. Suppliers that are ICCFA members and exhibitors are identified as such in their listings.

ICCFA News Page
The ICCFA News Page takes you to sources throughout the world for industry news and updates. It brings you the most comprehensive selection of funeral service and cemetery news available anywhere, along with frequently updated general news items related to national and world events. The News Page reports the news before anyone else and is one of the most visited page on the ICCFA Web site. Stop in each day and you'll see why.

Music Licensing
The 2009 Music Licenses are available for just $248 per property, no additional fees. Covers ASCAP, BMI and SESAC. Any U.S. funeral home, cemetery or related business is eligible for membership as a Music License Member. Licensing directly with the agencies this year would cost nearly $600 per location, so this price—which requires no additional membership fee—is still the lowest available to the industry.

Tax-Related Questions
ICCFA members now also have access to an attorney for tax-related questions regarding trust earnings, care fund allocations, capital gains, investments and more. The ICCFA has retained Leslie Schneider, CPA, a tax attorney with Ivins, Phillips & Barker in Washington, DC, for telephone consultations for up to 20 minutes with no obligation. To take advantage of this member benefit, call Schneider at 202.393.7600.

ICCFA Insurance Program

Administered by Alliant Insurance Services, this program allows members to purchase commercial property and casualty insurance -- including general liability, commercial property, automobile liability and physical damage, umbrella liability, professional liability, workers compensation, employee benefits and more—at rates they probably would not be able to afford on
their own. For details, call 800.390.9099.

HR Law Benefit
Through an unprecedented new benefit program, ICCFA members can now access free legal consultations regarding labor relations, human resource management and employment law. Attorney Michael Pepperman of the Labor Relations and Employment Law department at Obermayer Rebmann Maxwell & Hippel LLP (ORM&H), is available to address questions on topics ranging from hiring and firing, to employee privacy and workplace violence, to wages and hours, to equal employment opportunity and wrongful discharge issues. Michael Pepperman, Esq., has spoken on labor and employment issues at several ICCFA conferences and regional industry meetings. To take advantage of this benefit, please call 215.665.3032.

ICCFA Introduces New Sales Training Programs
ICCFA introduces new sales training programs by sales trainer and professional speaker Gary O'Sullivan, CCE. O'Sullivan's two latest products include a 10 DVD Series—The Power to Sell Preneed, and a training support system called the GoSell System. Both products provide sales managers with tools and training strategies that will help them to strengthen and motivate their teams. For more details or to place an order, call the ICCFA at 800.645.7700.

ICCFA Internet Expo
The ICCFA Internet Expo is the largest online exposition in the cemetery and funeral service industry. Cemetery and funeral home owners and operators will find 300+ providers in more than 100 product and service categories. Exhibit space is provided as a free, exclusive benefit to all ICCFA supplier and professional members. Check it out today!

Fraud Prevention & Detection Consultation Service
ICCFA has retained the services of veteran fraud investigator Robert A. Garvey Jr., CPA, CFE, CrFA, CVA, to serve as a consultative resource for members' employee theft and fraud concerns. The new member benefit, the "Fraud Investigation and Deterrence Consultation Service" or FIDCS, will allow members to discuss by telephone any issues or concerns related to suspected fraudulent activity or a desire to put systems and controls in place at their locations to deter such activity. There is no cost to ICCFA members in good standing to utilize this benefit. The number to call is 866.649.1902.

Legal Advice on Cremation Concerns
Courtesy of the ICCFA Government and Legal Fund, ICCFA members now have access to pre-paid legal advice on cremation-related issues. Through this exclusive member benefit, the association has retained Poul H. Lemasters, Esq., of Rosenacker & Associates, Ltd., Cincinnati, Ohio. Poul is an attorney and licensed funeral director, and members in good standing may call him at 800.221.2889 to discuss cremation concerns for up to 20 minutes at no charge.

FTC 'Red Flag' Compliance Program
ICCFA now offers members a sample compliance program concerning new Federal Trade Commission rules to fight identity theft. To have the program template sent to you, please contact us at 800.645.7700 or rfells@iccfa.com.

GPL Compliance Check
Members whose businesses must follow the FTC Funeral Rule's General Price List (GPL) requirements can have their lists reviewed for compliance by attorney Poul H. Lemasters, Esq., without charge. Contact Lemasters at 800.221.2889.

International Cemetery, Cremation and Funeral Association
107 Carpenter Drive, Suite 100
Sterling, VA 20164
1.800.645.7700
703.391.8400
Fax: 703.391.8416
www.iccfa.com

Copyright 2009, International Cemetery, Cremation and Funeral Association

Health Care Reform: Finding the Right Prescription

Like clean air, everybody is in favor of health care reform. There is wide agreement that health coverage should not be tied to one's job so if the job is lost, so is the health coverage (or expensively extended through COBRA). Premiums have become more expensive for employers and employees alike, and the one resource for the uninsured, the emergency room, is an untenable provider that shifts its cost on to those who are insured. Why do health policies vary from state to state? Why do some states mandate what insurers must cover and what policyholders must pay for? Why are pre-existing conditions not covered immediately or sometimes not at all?

There are currently five bills for health care reform in play in Congress, plus several policy positions or principles. Perhaps the shortest of these is President Obama's Principles for Health Reform, which by their very nature, are concepts with few specifics. The proposed legislation receiving the most media attention is the 1,000+ page House bill, H.R. 3200, the product of three committees and titled, "America's Affordable Health Choices Act of 2009." All the proposals seek to move the country towards universal health care coverage and all substantially increase the role of the federal government in implementing any of the plans.

Generally speaking, the major proposals would mandate that all individuals must purchase health insurance or pay a penalty to the government. The policies purchased must be those approved by the government. Employers would be required to provide health insurance to employees, even part-timers, or pay a penalty to the government. The government would supplement the premiums that some individuals pay on a scale depending upon how near to the poverty level they are.

Small employers could qualify for premium subsidies through a tax credit. Who qualifies for these subsidies will be determined by the government. These threshold concerns do not even address the major issues of what's covered, what doctors will be available, how soon the doctors can be seen, and who will pay for it. The public health option is increasingly disfavored in polling data and, as widely reported, some town hall meetings with members of Congress have turned nasty.

Just finding accurate and impartial information on the various proposals has been challenging but at least one organization, the Kaiser Family Foundation, has made available a side-by-side comparison of all the plans currently in play in an apparently unbiased manner. We strongly encourage ICCFA members to visit the Kaiser Web site to review this document. It can be accessed at http://www.kff.org/healthreform/upload/healthreform_sbs_full.pdf.

Defenders of the various proposals say that critics only criticize and offer no solutions of their own. This is not accurate and recently the economist Arthur B. Laffer has developed a health care website to document his research and discuss his proposals for reform. In a Wall Street Journal article, Laffer stated, "The proposals currently on offer fail to address the fundamental driver of health care costs: the health care wedge... an economic term that reflects the difference between what health care costs the specific provider and what the patient actually pays. When health care is subsidized, no one should be surprised that people demand more of it and that the costs to produce it increase."

Concerning how to pay for health care reform, Laffer says, "The Obama team has come to the conclusion that we should tax small businesses, large employers and the rich. That won't work because the health care recipients will lose their jobs as businesses can no longer afford their employees and the wealthy flee." According to Laffer, the current proposals will only increase the health care wedge, further separating patients from their doctors as the government becomes the payer.

Instead, Laffer advocates a patient-centered health care reform "with individual ownership of insurance policies and leverages of Health Savings Account, a low premium, high deductible alternative to traditional insurance that includes a tax-advantaged savings account. It allows people to purchase insurance across state lines and reduces the number of mandated benefits insurers are required to cover. It reallocates the majority of Medicaid spending into a simple voucher for low-income individuals to purchase their own insurance. And it reduces the cost of medical procedures by reforming tort liability laws." For more information on Laffer's research, his Web site can be accessed at www.lafferhealthcarereport.org.

Whatever your views on health care reform, it is important that your Congressional delegation knows your concerns on this volatile issue. Your House representative can be contacted by e-mail at www.house.gov. A prompt there will find your Congressman by using your zip code, then a link will take you directly to your Representative's Web site. On the Senate side, access www.senate.gov and enter your state. Links to the Web sites of your two Senators will be provided. If you have questions or need assistance, please contact ICCFA general counsel Bob Fells at rfells@iccfa.com or 1.800.645.7700.

FTC Offers Guidance: Paying the Debts of a Deceased Relative

The Federal Trade Commission recently published information concerning who is responsible for paying the debts of a deceased relative. Generally, the decedent's estate is responsible to the extent that there exist sufficient funds. Where there is a shortfall in the estate, the debts usually are unpaid. Except for spouses, relatives typically do not have a legal obligation to pay a deceased relative's debts. However, even a spouse may be limited under some state probate laws. For more information, the FTC publication can be accessed at http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt159.pdf.

Call For Candidates For ICCFA Board of Directors

Serving on the ICCFA Board of Directors offers members a chance to learn about and participate in the leadership of the association, and is a meaningful way to give back to the organization and to the cemetery and funeral service profession as a whole.

The ICCFA's Nominating and Elections Committee is currently inviting members to apply to run for the ICCFA Board of Directors.

The committee will narrow all applications received to 12 nominees, which will be reviewed and approved by the board at the ICCFA Fall Management Conference in Washington, DC, October 7-10. Information on the 12 candidates will then be distributed to the membership, which will vote during the ICCFA Annual Convention & Exposition in San Antonio, Texas, March 10-13, 2010. The top eight vote recipients will serve three-year terms.

To apply, you must be a designated representative of a Regular (Cemetery, Funeral Home or Allied) Member in good standing or you must be an Individual Regular Member in good standing. The deadline to apply is September 15, 2009. Applications can be obtained by calling 1.800.645.7700 or by downloading the file.

New 'Unforgettable' Custom Photo Tribute Magnets From Pocket Reference Journals
Pocket Reference Journals introduces personalized custom photo tribute magnets to sell to customers who are looking for that 'something extra' for when "after the funerals over." They will be considered a gracious keepsake of their loved one to mail out to family, and friends. Custom phrases atop the photo in addition to the face, name and years lived from and to, are what make up the magnet. In addition a Star of David, or Cross can also be added. It's a welcome gift/keepsake that will be added to the condolence appreciation thank-you cards most families send.

Pocket Reference Journals has also been publishing the My Life Journal, a pocket journal that's been a very effective pre-arrangements planning gift (that can also be imprinted with your funeral homes name) and was written by an Estate planner, a CPA, and CFP. Call with any questions regarding samples, or pricing, to Bonnie Schachter at 714. 914. 2565 or check out our website at www.pocketreferencejournals.com.
Quantity wholesale pricing is available.

Horse-Drawn Hearse For Sale
We are offering our original horse-drawn hearse that was used in the owner's funeral home in Blytheville, Arkansas by the present owner's grandfather. It dates to the late 1800's and is in excellent condition. The only work needed for it to be workable is some stabilizing done to the wheels. Last used in downtown display event in 2000. Features include: side scalloped windows with firm name in removable panels, back opens with two glass doors, roller table inside, small vases for flowers in windows and horsehair seat. Inside dimension are 90" long and 38" wide. Asking $12,000. Hearse also features the wicker basket originally used to remove the deceased. It may be purchased separately for $2,500. For more information contact Bill Stovall at (843) 708-3826 or bill.stovall@comcast.net. To view pictures go to http://www.home.bellsouth.net/personalpages/PWP-dovertm.

Investment Opportunity
Gateway to Heaven!
Funeral Home, mausoleums, crematorium and serenity garden.
An $8 to 10 million investor needed to join our team for the above "Celebration of Life" project to include 40,640 burial sites of a seven phase development in Southlake, Texas. E-mail: gbeaglesr@yahoo.com.
Please call: 817.366.4276 or 888.481.7988.

Memorial Garden Cemeteries for Sale
My name is Milton Marshall, and I am the sole owner of two Memorial Garden cemeteries for over 36 years. I am 75 years old and I am ready to retire! The properties are conveniently located only 35 minutes apart, one in Hopkinsville, Kentucky and the other in Clarksville, Tennessee. I am presenting these cemeteries for sale to professional individuals or companies that will continue to serve these communities while achieving their own business goals.

Thank you for visiting this site: www.cemeteryforsale.com

You are welcome to contact me by e-mail or phone:
Milton Marshall
milton@cemeteryforsale.com
270-887-3549

Sales Director/Managers
Our top Sales Director/Managers easily earn six figures annually. We are looking for a highly motivated individual who can lead and manage a team of trained professionals.

We currently have Sales Director positions available in the Midwest Region If you are seeking a career with a future, we offer the following:

• Outstanding Compensation Package including a base salary
• 401K/Profit Sharing
• Complete Health Package including Medical, Dental & Vision care
• Limited travel

Interested persons should e-mail dfarrow@stei.com or call Doug Farrow at 816 353 5091.

Responsibilities include the following:

• Implement and supervise the sales program in such a manner as to achieve and exceed sales plans with established budgets.
• Recruit, hire and field train new sales counselors.
• Supervise activities of established and new sales counselors and managers to secure sales goals, maximize individual performance and maintain established minimum achievement levels.
• Conduct sales meetings daily with full staff with the objectives of educating, informing and inspiring through participative involvement.
• Control distribution and follow-up of company generated sales opportunities (leads) (call-ins, walk-ins, reply cards from mailings, reload card assignments, etc.) and prepare reports showing results achieved on any and all such leads on a weekly/monthly basis.
• Audit sales proficiency and quality by periodic review of each counselor and manages complete sales presentation. Such review should also assure that the company "story" is being told in an honest and accurate manner consistent with the company's service philosophy.
• Assist sales personnel to learn and maintain an acceptable level of In-field activity by periodic review of such activity.
• Maintain a level of personal sales activity necessary to achieve established personal production goals.
• Perform related duties as required.

Job Requirements

• Minimum High School Diploma or equivalent—Some College Preferred!
• Valid Driver's License
• 2 year previous Cemetery Sales Management experience a must
• Above average communication skills
• High level of compassion and integrity
• Problem solving skills
• Ability to multi-task and set priorities
• Must be able to manage his/her own time and organize each day's activities without constant supervision

Advanced Planning Funeral Director
Earn up to a $25,000+ sign on bonus if you are a top notch Advanced Planning Funeral Director! We will be hiring someone with a proven track record in advanced planning funeral sales. Are you that person? Woodlawn Memorial Gardens located in beautiful Norfolk, VA is a Funeral Home/Cemetery Combo facility. We are expanding our business and looking for a top notch Advance Planning Funeral Director who will be responsible for our advanced planning funeral services. Must have Life & Annuities Insurance Licensure (or the ability to obtain with in a short period of time) and currently be licensed as a Virginia Funeral Director (or the ability to be licensed as one). Must be proficient w/computer and be willing to learn new software. Must be comfortable speaking in front of groups. This is a full-time position that offers competitive pay, excellent benefits including 401k, profit sharing and vacation. For consideration, please e-mail your resume with salary history to debbiebatliner@woodlawngroup.com. (Confidential Inquiries). EOE.

Cemetery Sales—Advanced Planning Professional
Earn up to a $25,000 sign on bonus if you are a top notch salesperson with proven pre-need cemetery sales experience.
Have you always wanted to live and work close to the beach? Well, it's time to make that dream a reality. Woodlawn Memorial Gardens has 75 acres of beautifully landscaped and maintained property and is located in Norfolk, Virginia, just minutes from the Virginia Beach Oceanfront. Woodlawn is a combo facility and is in the process of expanding our Advanced Planning sales team by adding more top notch talent. Sales experience must be proven and demonstrated. This is a full-time commissioned opportunity with benefits and high earnings potential. Must have a valid driver's license, be able to obtain a Virginia cemetery sales license, have excellent computer skills, closing skills and the desire to write your own paycheck. For further consideration, please email your resume, with salary history included to debbiebatliner@woodlawngroup.com. (Confidential Inquiries). EOE.

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