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Wireless - August 11, 2010

      
Date Published: 
August 11, 2010





ICCFA Wireless: News You Can Use

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ICCFA Wireless ... News You Can Use

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August 11, 2010 Edition - Volume 11 - No. 17

ICCFA Wireless is a bi-weekly electronic newsletter bringing members of the International Cemetery, Cremation and Funeral Association the latest government and legal, industry and association news. It is available to all ICCFA members current on their dues. Comments, questions and "hot news tips" are welcome. Write to: hq@iccfa.com.


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INDUSTRY NEWS

Just When You Thought It Was Safe: House Reconvenes During Summer Recess

eye on congressThis week the U.S. House of Representatives reconvened to pass additional legislation less than two weeks after recessing until September 13. This unusual session was prompted by the need to provide funding to states to avoid layoffs of teachers and other public employees. There is the possibility that the House will consider other bills during this week's session although it is unlikely that H.R. 3655, the Bereaved Consumers Bill of Right Act, would be among them.

More troubling, the Senate has announced its schedule for the remainder of the year and the House is expected to coordinate its own schedule accordingly. Both houses of Congress historically adjourn by October during an election year, occasionally reconvening for a rare "lame duck" session after the elections to pass critical legislation such as departmental budgets. However, this year there is every indication that both houses will continue passing legislation right up through December 31st.

The following is the Senate's announced schedule: upon the completion of work during the week ending August 6, the Senate will adjourn until Monday, September 13. In session: September 13 to October 8. Out: October 11 to November 12. In session: November 15-19. Out: week of November 22 (Thanksgiving week). In session: November 29-__.

So far, no target date for adjournment has been announced. As a practical matter, this schedule suggests that H.R. 3655 could be in play right up to the end of the year, when all bills not passed will automatically expire. If brought up for consideration, many members of Congress voting on the bill will know they are not returning either through retirement or being defeated in their bid for re-election in November. For ICCFA members, this possibility means that we will have to continue to be vigilant against efforts to call up H.R. 3655 for a vote through the end of 2010.

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Call For Candidates For ICCFA Board of Directors

Serving on the ICCFA Board of Directors offers members a chance to learn about and participate in the leadership of the association, and is a meaningful way to give back to the organization and to the cemetery and funeral service profession as a whole.

The ICCFA Nominating and Elections Committee is currently inviting members to apply to run for the ICCFA Board of Directors.

The committee will narrow all applications received to 12 nominees, which will be reviewed and approved by the board at the ICCFA Fall Management Conference in Scottsdale, Arizona, October 27-30. Information on the 12 candidates will then be distributed to the membership, which will vote during the ICCFA Annual Convention & Exposition in Las Vegas, Nevada, March 8-11, 2011. The top eight vote recipients will serve three-year terms on the Board.

To apply, you must be a designated representative of a Regular (Cemetery, Funeral Home or Allied) Member in good standing or you must be an Individual Regular Member in good standing. The deadline to apply is September 15, 2010. Applications can be obtained by calling 1.800.645.7700 or by going to www.iccfa.com/files/BOD2011CandidateApp.pdf.

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ICCFA NEWS

Call For Presentations for ICCFA 2011 Annual Convention—
Deadline August 15

In preparation for the ICCFA 2011 Convention & Exposition, March 8-11 at Mandalay Bay Resort & Casino in Las Vegas, Nevada, Convention Planning Committee Chairman Mike Uselton, CCFE, has issued a call for presentations.

For the past two years, this Convention has helped ICCFA members and attendees Join the Evolution of this rapidly changing industry and has offered them practical advice on how to take The Next Step for themselves and their businesses. This year, we are looking for presentations that will continue to guide them toward "A Bright Future!"

If you have expertise in a particular area of cemetery, cremation and funeral service, this is your opportunity to give back to your profession. Proposals are due to ICCFA by August 15. Guidelines are as follows:

1. Include your name, title, company name, address, phone, fax and e-mail.

2. Include a description of your session (approximately 100 words). Session descriptions should name at least two or three specific skills, techniques or ideas the attendee will take away from the session. We are most interested in sessions that share concrete, proven techniques and programs, as opposed to theory or opinion.

3. Include a brief bio regarding your experience and qualifications within the industry as well as any speaking experience you may have.

4. Include information on which areas of our profession are the intended audience, e.g., cemetery owners and managers, funeral home owners, funeral directors, sales managers, etc.

5. Let us know how long you anticipate your presentation will take. In addition to full-length sessions and workshops, we are interested in shorter presentations that can be combined to form panel sessions.

6. Indicate what types of audio/visual aids you will use, if any.

7. Include a list of anticipated handouts.

8. Note that we ask that speakers refrain from speaking about prices or other issues subject to antitrust legislation. In addition, we ask that speakers refrain from overt promotion of their own products/services.

We typically receive many more proposals than we can fit into the program. The committee has to choose among many excellent proposals, so please be sure to follow these guidelines and to clearly explain the value proposition for attendees (#2 above). Please submit your proposal by August 15 to Linda Budzinski via fax to 703.391.8416. Questions? Call 1.800.645.7700.

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Executives: Create a Strategic Plan With the Guidance of Professors From the World's Top MBA Programs
fall

The ICCFA has contracted with instructors from two of the world's top business schools to provide customized research and training at its 2010 Fall Management Conference, October 27-30 at Camelback Inn Resort & Spa in Scottsdale, Arizona.

 
  Austin
   
 
  Malek
   
 
  Morsch

On the first day of the conference, John Austin, Ph.D., senior consultant in executive development for Decision Strategies International and an instructor for senior executives at the University of Pennsylvania's Wharton School of Business, Georgetown University and Duke Corporate Education, will present a three-hour session on strategic planning. Based on a pre-conference industry-wide survey as well as in-depth interviews and study group sessions with some of the profession's top thought leaders, Austin will develop an exclusive "scenario report" with a five- to 10-year outlook for the cemetery, cremation and funeral service industry. He will present a one-hour keynote address on scenario-based strategic planning, followed by a two-hour workshop session in which he will facilitate a planning session using the scenarios in the report.

On day two of the conference, William Malek, strategy execution officer for Strategy2Reality LLC, former program director for Stanford University's Advanced Project Management program and author of "Executing Your Strategy: How to Break it Down & Get It Done," will conduct an interactive, experiential session on strategy execution. He'll share his expertise on how to take a strategic plan from idea to action, including topics such as recognizing necessary change, avoiding poor planning and understanding and communicating strategic goals.

The conference program will be rounded out on the final day with a presentation by employee benefits expert Scott Morsch on how the new health care laws and the choices employers make with regard to those laws will affect their companies, as well as a panel discussion on the government and legal issues facing the profession.

In addition to the educational sessions, the Fall Management Conference offers excellent opportunities for informal idea sharing, including the Fall Management Golf Tournament and several evening receptions.

The J.W. Marriott Camelback Inn Resort & Spa is the stunning jewel of the Marriott brand and will play host to this year's conference. Rated by AAA as a Five-Diamond destination, the resort has just completed a $50 million renovation and now includes a hacienda-style entry and lobby, several spectacular new restaurants, a grand courtyard, a 36-hole championship golf course that will host the Fall Management Golf Tournament, and access to endless Arizona recreation such as swimming, hiking, biking and more. The ICCFA has secured a discount rate of $235 per night. Please make your hotel reservation as soon as possible through the resort's Web site at www.camelbackinn.com or by calling 1.800.582.2169.

For complete program details and registration materials, visit www.iccfa.com or call 1.800.645.7700.

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Highlights From ICCFA University

The 2010 ICCFA University has once again resulted in some fantastic industry buzz. Check out our coverage on the ICCFA Cafe page on our Web site and on our Facebook page. Highlights include:

  • Retiring ICCFA University Chancellor Mike Burke was honored at the 2010 graduation ceremony with a plaque by Matthews Bronze showing a collage of scenes from his years leading "the U," 2005-2010. Burke did so much to turn ICCFA University into an unparalleled event during his time in charge. Read more
  • Gino Merendino, Merendino Cemetery Care in Linden, New Jersey, was selected by his fellow graduates as this year's valedictorian. Read more
  • "The U" is serious fun. Yes, it's fine days of intensive training, but it's also five days of networking, making new friends and taking in the experience that only the University can offer. Read more

Mark your calendars for next year's University: July 22-27, 2011, at The Fogelman Conference Center on the University of Memphis campus.

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PLPA Planning for the Future

The Pet Loss Professionals Alliance (PLPA) subcommittees have been working for the past six months to create standards of practices and definitions, build alliances with veterinarians and other pet care providers, develop a Certified Pet Loss Provider (CPLP) certification program, promote PLPA membership and plan for its next annual conference, to be held in conjunction with the ICCFA 2011 Convention & Exposition, March 8-10 at Mandalay Bay in Las Vegas.

The committee and its members have begun receiving media attention both among the veterinary and pet owner communities. Coverage of the group's first annual conference was reported in JAVMA News, the newsletter of the American Veterinary Medical Association and in My EVT: Exceptional Veterinary Team. Most recently, Tails Magazine ran an article featuring PLPA Chair Coleen Ellis and member Bill Remkus.

The PLPA is a committee of the ICCFA. To learn more and to join, visit www.myplpa.com.

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CLASSIFIED ADS
Reach Thousands with an ICCFA Classifieds Ad

Opportunity. New Approach.
Death Care Industry is in need of these Services

Saber Management is now offering Final Expense products/services in eleven Kentucky market areas.

We offer:

  • Thousands of Qualified Prospects (They're in our files.)
  • Traditional Buyer (Low cremation rate of 10%)
  • Advanced Commissions
  • Pro-Sales Environment

For confidential interview e-mail your resume to Joe Franckewitz,
National Sales Director Final Expense/Saber Management at jfranckewitz@sabermgmt.net.

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Top Sales Director Needed
Top sales director needed for two beautiful New York cemeteries with a combined 1,200 interments and $6,000,000 in annual revenue. These cemeteries encompass almost 200 picturesque acres of rolling hills and offer a magnificent view of the surrounding tree-covered mountains. The cemeteries feature several mausoleum complexes, beautiful chapels with indoor mausoleums and niches, and several hundred outdoor mausoleums and niches. We're looking for a highly experienced sales leader who can take us to the next level and secure their own future as well as that of these storied properties.

For a confidential interview, please forward your resume to rocketrecruiters@rocketmail.com.

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Funeral Home Manager Needed
Live and Work in Paradise.
Northstar Memorial Group is looking for a funeral home location manger. The candidate must be a licensed Florida funeral director or have the ability to attain the license. The individual we are seeking must be community and service minded and will run the largest funeral operation in Fort Myers under one roof.

The leader will have a staff of directors and associates and help us maintain the highest standards of care in the industry. We are located on the grounds of Fort Myers Memorial Gardens and operate an onsite crematory.

If you are looking for:

  • Sun, Sand, Palm Trees, and Fun
  • Zero state income tax
  • Retirement capital of the world as a customer base

We offer:

  • Great Medical, Dental and Vision Plan
  • 401k
  • Incentive Bonus Programs

Northstar Memorial Group is owned and managed by people who understand the value of great customer service and attention to detail.

If Florida is a place you would like to live and work, send a confidential email to renfroj@nsmg.com; call 217-201-4040 or fax your resume to 217-429-2572 or sullivand@nsmg.com ; call 1-239-936-0555.

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Sales Manager
We are looking for driven, experienced entrepreneurs who can build a
successful teams for long term growth.

Qualified candidates must possess unbridled energy, ability to energize and inspire, the edge to make
the right and, sometimes, difficult decisions, and a demonstrated ability to execute for results.

Only proven "A" Players need apply; we only seek the best!

Opportunity available in Montana with responsibility for 3 Funeral Homes & 1 Cemetery
For confidential consideration, email resume to:
craig.oprea@carriageservices.com
E.o.e/m/f

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Arizona Funeral Homes For Sale
Two well established funeral homes for sale in Miami (founded 1913) and Globe (founded 1930's), Arizona. Great potential for growth. Will sell business, buildings or combination. Motivated seller willing to carry a portion of the purchase price. Take advantage of this great opportunity! Contact Jackie Guthrie at ROX Real Estate 520-560-4821 or jguthrie@jackieguthrie.com.

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Funeral Home For Sale

  • Suffolk County, NY
  • 2 Large chapels convertible to 1 or 3 rooms
  • Lounge, Prep, Floral & Display Rooms with Casket Lift
  • 6 room live-in or income apartment
  • Rentable office space attached to building
  • Parking
  • Inquire at PFH.LB40@yahoo.com

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Sales Professionals
Live and Work in Paradise.

Northstar Memorial Group is looking for a few great sales professionals (Sales Managers and Sales Counselors).

If you are looking for:

  • Sun, Sand, Palm Trees, and Fun
  • Zero state income tax
  • Retirement capital of the world as a customer base

We offer:

  • Great Commissions
  • Great Medical, Dental, and Vision plan.
  • 401K
  • Bonus Programs
  • Company Incentive Travel
  • Leads, Leads, Leads.

Our sales professionals are some of the highest paid in the industry. Northstar Memorial Group is owned and managed by sales people who understand the value of great sales professionals.

If Florida is a place you would like to live and work send a confidential email to detlef.taylor@nsmg.com or call 407-616-4049 or fax 352-360-1054 or Sam.upton@nsmg.com or 352-552-6753

See ya on the Beach!

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Embalmer—El Paso, TX
Currently Seeking a Licensed Embalmer in El Paso, TX.

This position interacts directly with client families during their time of need but is primarily responsible for embalming and removals thru the Central Care Facility.

Job Requirements/Qualifications:

  • Associate or Bachelor's degree preferred.
  • State Embalming license or state certification required, according to state regulation.
  • At least one year of embalming experience required.
  • Excellent technical skills

Check us out and consider what we have to offer for your career. Advanced on-line training resources, career advancement opportunities in the largest organization in our industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality.

Excellent facilities and a respected funeral home in our community. Plus you'll have access to the very best training and employee resources in the industry.

For fastest consideration, send your resume via e-mail to max.mosher@sci-us.com OR CLICK HERE TO APPLY.
Equal Opportunity Employer, M/F/D/V

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Sales Director

Requirements

Reports to the President

General Objective:
The Sales Director is fully responsible for leading, establishing, and mentoring the family service and preneed sales teams to deliver sales results based upon organizational and client family requirements. The overall function of this position is to build and maintain a positive business relationship with the community while overseeing sales, marketing and team-building responsibilities. The Sales Director will collaboratively work with the Board of Directors, colleagues, supervisors and organizational constituents to maximize sales goals and growth opportunities.

Primary Job Responsibilities:

  • Achieve/exceed sales and productivity targets
  • Able to strongly develop sales skills within team members—excellent trainer
  • Understand the significance and role of a historical cemetery, metro-market dynamics, and analyze business opportunities and obstacles with an eye to improvement
  • Demonstrate ability to present and articulate business strategy thoroughly
  • Create an environment that will allow Family Service and Preneed Sales Advisors the ability to achieve and improve sales results
  • Maintain comprehensive knowledge of client product line, marketplace and historical data
  • Distribute/manage resources strategically for maximum sales impact while identifying areas of opportunity
  • Ability to mentor team members on consultative selling practices utilizing industry knowledge
  • Identify significant business opportunities and lead the development of the strategic sales & marketing plan
  • Motivate and inspire team to achieve results with a constant focus on strong performance and quality execution
  • Demonstrate cross-functional leadership abilities leading to improvement of sales culture
  • Selective hiring, talent management and development
  • Ensure diversity of talent
  • Anticipate client-family requests or conflicts and proactively problem solve within the realm of customer service
  • Spend appropriate amount of time in the field with team members
  • Freely share best practices—committed to teaching, coaching, mentoring
  • Efficiently manage resources according to budgetary guidelines
  • Identify key performance indicators and assess skills of Sales Advisors to meet/exceed expectations within client requirements
  • Act as a contributing member of the overall cemetery team to achieve sales objectives and performance metrics
  • Understand the goals, vision and strategies of the cemetery to maximize potential business opportunities
  • Implement and monitor all corporate policies/procedures

Qualifications:

  • Bachelor's Degree
  • Minimum 3-5 years of cemetery sales management experience (prefer combination operation experience)
  • Experience working with Boards/non-profit foundations
  • Strong verbal/written communication and listening skills
  • Well-developed problem analysis and decision-making skills
  • Proficiency in Windows Applications
  • Excellent coaching and mentoring skills
  • Results oriented with demonstrated time management skills
  • Demonstrated technical aptitude essential—systems-thinking orientation
  • High level of business acumen
  • Demonstrated success in building strong results-oriented teams
  • Insurance licensed/ability to obtain or re-instate license prior to start date

Compensation:

  • Base plus commission—No Cap
  • Total first-year compensation $120k-$150k—unlimited potential
  • Comprehensive Benefits: Medical, Dental, Life, 401K
Inquiries contact:
OR
 
Mike Hays
502-257-2681
mhays@lifestepslive.com
Greg Roberts
330-621-1063
groberts@lifestepslive.com

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Funeral Director/Embalmer—Corpus Christi
SCI is the largest Funeral Services Company in North America, located in over 40 states with over 1,600 locations encompassing 20,000 employees.

We are currently seeking a licensed Funeral Director. This position reports directly to the Funeral Home Manager. You will interact directly with client families during their time of need and is responsible for creating and maintaining a premier level of client family satisfaction.

Requirements:

  • Minimum 3 years experience as a Funeral Director/ Embalmer.
  • Must have a current Texas Funeral Director/Embalmer license
  • Familiar with Texas Laws.
  • Bilingual skills in English and Spanish
  • Knowledge of MS Word, Excel and Outlook.
  • Excellent interpersonal, leadership and communication skills.

For fastest consideration, send your resume via e-mail to max.mosher@sci-us.com OR CLICK HERE TO APPLY.
Equal Opportunity Employer, M/F/D/V

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Funeral Director—San Antonio, TX
SCI is the largest Funeral Services Company in North America, located in over 40 states with over 1,600 locations encompassing 20,000 employees.

We are currently seeking a licensed Funeral Director. This position reports directly to the Funeral Home Manager. You will interact directly with client families during their time of need and is responsible for creating and maintaining a premier level of client family satisfaction.

Requirements:

  • Minimum 3 years experience as a Funeral Director/ Embalmer.
  • Must have a current Texas Funeral Director/Embalmer license
  • Familiar with Texas Laws.
  • Bilingual skills in English and Spanish
  • Knowledge of MS Word, Excel and Outlook.
  • Excellent interpersonal, leadership and communication skills.

For fastest consideration, send your resume via e-mail to max.mosher@sci-us.com OR CLICK HERE TO APPLY.
Equal Opportunity Employer, M/F/D/V

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Have More Fun and Make More Money in Michigan
Are you ready to work with a real sales company that recognizes performance over paperwork? Are you ready to be part of a young, dynamic, growing company where you can actually make more money while having fun?

Midwest Memorial Group, the owner of 29 cemeteries in Michigan, seeks a sales management professional to help us continue our 30% annual pre-need growth using our proven selling system.

Now let's be clear. We are looking only for professional and goal oriented individuals with a track record of integrity who have at least 2 year or more of sales management experience. If you have a track record of building a successful sales team while earning the respect of your counselors, stop what you are doing and contact us today.

Your comp plan includes impressive overrides, monthly bonus, quarterly bonus, signing bonus, moving allowance, health insurance, prescription drug coverage, and matching 401k.

To apply email your resume to careers@midwestmemorialgroup.com or fax to 866/836-3170.

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Funeral Home Manager—Houston
Forest Park Lawndale Cemetery and Funeral Home are listed in National Register of Historical Places in Houston, Texas.

The cemetery has been serving the needs of Houston area residents and Harris County since the early 1920s. With property encompassing roughly 350 acres, Forest Park Lawndale Cemetery is one of the most well-known, historic and dignified cemeteries in the county.

Location: 6900 Lawndale St., Houston, TX, 77023

  • The Funeral Home/Location Manager is responsible for assisting the location in leading Funeral Home Operations. The Manager will provide support in the selection, training and motivation of location staff to assure that they create and maintain our company's premier level of client family satisfaction.
  • Responsible for managing a team of Funeral Directors, in one of the largest SCI-Hispana locations in Texas, with a case load of up to 725 cases per year.
  • Manage and oversee the daily operations of Funeral Home, responsible building relationships for AT NEED families.
  • Must be comfortable with building significant community relationships, in addition to managing all aspects of Funeral directing in two established SCI Funeral Homes
  • Directs and supervises the administrative and support services of the funeral home, repair and maintenance services, and administration. This includes approval of expenditures for operation of the funeral home within established parameters, collection of receivables, and staff and personnel actions.
  • Minimum 3 years experience in the Operation and Administration of a Funeral Home. Maintains a continuing review and knowledge of the laws and policies relating to the funeral business.
  • Administers all of the work schedules of the personnel of the Funeral Home.
  • Plans and recommends strategies to increase the client base for the company and improves or expands level of services resulting in increased community selection on the funeral home for needs. This includes direct involvement in marketing strategies.
  • Represents the company on all follow-up services provided, including customer complaints, legal activity, and contract preparations.

Requirements:

  • Minimum 3-year management experience.
  • Texas Funeral Director License, or the ability to gain a TX license
  • Familiar with Texas Laws.
  • Bilingual skills in English and Spanish preferred.
  • Knowledge of MS Word, Excel and Outlook.
  • Excellent interpersonal, leadership and communication skills.
  • Local travel is required.
  • Must have reliable transportation and a valid TX driver's license.

Company Perks: Company Car, LapTop, BlackBerry, Gas Mileage, Bi-Annual Bonus, Relocation Assistance

We offer to our valued employees: Excellent Benefits including: Medical, Dental, 401k, Life Insurance, Short-term Disability, Long-term Disability, Tuition Reimbursement and more...

For fastest consideration, send your resume via email to max.mosher@sci-us.com or
CLICK HERE TO APPLY
Equal Opportunity Employer, M/F/D/V

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Sales Management
Recession, what recession? 2009 was by far our best year ever when we achieved a 56% increase in sales versus 2008.

Regional management positions may now be available in your area!

Senior Life Services, a large independent insurance agency operating in 20 states is expanding. Get in on the EXPLODING SENIOR MARKET selling final expense life to seniors. Easy issue, lowest rates, unlimited leads provided to you and your agents weekly. In the current recession many businesses are hurting in the USA and throughout the world, however our business is booming. Thousands of seniors purchase our product each week!

We have regional management positions available in Illinois, Ohio, Louisiana, Mississippi, West Virginia, Arkansas, Missouri, Kentucky, Tennessee, New Jersey, Maryland, Delaware, and Pennsylvania. We are now accepting resumes for these positions.

Requirements include a State Life Insurance License to work, but not to apply. Applicants should have a strong successful Sales Management background in either Life Insurance or Preneed Cemetery/Funeral Sales or the equivalent. You must also have shown a track record of success in both personal sales and Recruiting/Team building.

INCOME POTENTIAL—250K TO 500K+

We offer initial and ongoing training of both management and sales agents. We have an outstanding lead program (unlimited weekly), advance commissions, benefits (disability, death and retirement), annual convention, special incentives and agent & client support.

We are looking for FULL-TIME FLEXIBLE, ADAPTABLE, TRAINABLE individuals
DRIVEN TO SUCEED! CONTACT TAMMY TAYLOR AT 800-548-3249 or e-mail your resume to recruit@senior-lifeservices.com.

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Simply Put... Becoming the Best
Remember the days of creating lead programs and having monies to support it? Rolling out a monthly sales contest? Recognition and award trips to exotic destinations?

At Carriage Services "The Good Ole Days" are NOW!

We are looking for driven, experienced entrepreneurs who can build successful teams for long term growth. The qualified candidate must possess unbridled energy, can energize and inspire, has the edge to make the right and sometimes difficult decisions, and execute results.

Only proven "A" Players need apply; we only have room for the best!

Current Sales Manager opportunity in our Florida market.

For confidential consideration
E-mail or fax resume to:
chuck.horvath@carriageservices.com
713-332-5417 fax
E.o.e/m/f

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Place your classified advertisement with ICCFA today!

  • ICCFA Wireless classified ads cost $80 and must be prepaid.
  • Ads run in two consecutive issues, and include free placement on the ICCFA Web site for four weeks.
  • Ads include a link to the company Web site and/or e-mail at no charge.
  • Ads with a box number for confidential reply are available for an additional $15.
  • Ads must be no longer than 250 words.
  • ICCFA reserves the right to limit the number of ads per issue on a first-come, first-served basis.
  • All advertising is subject to the publisher's approval; advertisers assume liability for all content of advertisements printed and for any claims arising therefrom against the publisher.

    For more information or to place an ad, contact Rick Platter at rickp@iccfa.com or call 800.645.7700. See more classified ads at www.iccfa.com/classifieds.

member benefits

ICCFA Supply Link Allows Easy Buyer's Guide Searching
The ICCFA Supply Link, an online buyer's guide members can use to easily search for products and services from the convenience of their computers, can be accessed directly from the ICCFA home page. The Supply Link offers a "Search" function whereby members can search according to product type or company name and can be limited to a state or to a certain radius distance from a specified city or ZIP code. Users also can narrow their search to include only ICCFA-member companies. Suppliers that are ICCFA members and exhibitors are identified as such in their listings.

Discounts at FuneralReview.com and Dignity University
The ICCFA has partnered with FuneralReview.Com to provide online continuing education at a discount for members. Founded in 2002, FuneralReview.Com is North America's largest provider of online continuing education courses designed specifically for funeral directors, embalmers and preneed counselors. ICCFA members are being provided a code for use in obtaining a discount on the site's funeral courses.

All funeral courses at FuneralReview.com are approved by the Academy of Professional Funeral Service Practice. ICCFA members in good standing can log in using a special code to receive a discounted price on the funeral service courses. If you have not yet received your code or have misplaced it, call the ICCFA at 1.800.645.7700. For more information, visit www.funeralreview.com.

The ICCFA also offers low-cost online training on a variety of OSHA topics through a partnership with Dignity University. To access the 23 OSHA courses, visit http://online.ecampustraining.com/Dignityu/.

ICCFA News Page
The ICCFA News Page takes you to sources throughout the world for industry news and updates. It brings you the most comprehensive selection of funeral service and cemetery news available anywhere, along with frequently updated general news items related to national and world events. The News Page reports the news before anyone else and is one of the most visited page on the ICCFA Web site. Stop in each day and you'll see why.

Music Licensing
The 2009 Music Licenses are available for just $248 per property, no additional fees. Covers ASCAP, BMI and SESAC. Any U.S. funeral home, cemetery or related business is eligible for membership as a Music License Member. Licensing directly with the agencies this year would cost nearly $600 per location, so this price—which requires no additional membership fee—is still the lowest available to the industry.

Tax-Related Questions
ICCFA members now also have access to an attorney for tax-related questions regarding trust earnings, care fund allocations, capital gains, investments and more. The ICCFA has retained Leslie Schneider, CPA, a tax attorney with Ivins, Phillips & Barker in Washington, DC, for telephone consultations for up to 20 minutes with no obligation. To take advantage of this member benefit, call Schneider at 202.393.7600.

ICCFA Insurance Program

Administered by Alliant Insurance Services, this program allows members to purchase commercial property and casualty insurance—including general liability, commercial property, automobile liability and physical damage, umbrella liability, professional liability, workers compensation, employee benefits and more—at rates they probably would not be able to afford on
their own. For details, call 800.390.9099.

HR Law Benefit
Through an unprecedented new benefit program, ICCFA members can now access free legal consultations regarding labor relations, human resource management and employment law. Attorney Michael Pepperman of the Labor Relations and Employment Law department at Obermayer Rebmann Maxwell & Hippel LLP (ORM&H), is available to address questions on topics ranging from hiring and firing, to employee privacy and workplace violence, to wages and hours, to equal employment opportunity and wrongful discharge issues. Michael Pepperman, Esq., has spoken on labor and employment issues at several ICCFA conferences and regional industry meetings. To take advantage of this benefit, please call 215.665.3032.

ICCFA Introduces New Sales Training Programs
ICCFA introduces new sales training programs by sales trainer and professional speaker Gary O'Sullivan, CCE. O'Sullivan's two latest products include a 10 DVD Series—The Power to Sell Preneed, and a training support system called the GoSell System. Both products provide sales managers with tools and training strategies that will help them to strengthen and motivate their teams. For more details or to place an order, call the ICCFA at 800.645.7700.

ICCFA Internet Expo
The ICCFA Internet Expo is the largest online exposition in the cemetery and funeral service industry. Cemetery and funeral home owners and operators will find 300+ providers in more than 100 product and service categories. Exhibit space is provided as a free, exclusive benefit to all ICCFA supplier and professional members. Check it out today!

Fraud Prevention & Detection Consultation Service
ICCFA has retained the services of veteran fraud investigator Robert A. Garvey Jr., CPA, CFE, CrFA, CVA, to serve as a consultative resource for members' employee theft and fraud concerns. The new member benefit, the "Fraud Investigation and Deterrence Consultation Service" or FIDCS, will allow members to discuss by telephone any issues or concerns related to suspected fraudulent activity or a desire to put systems and controls in place at their locations to deter such activity. There is no cost to ICCFA members in good standing to utilize this benefit. The number to call is 866.649.1902.

Legal Advice on Cremation Concerns
Courtesy of the ICCFA Government and Legal Fund, ICCFA members now have access to pre-paid legal advice on cremation-related issues. Through this exclusive member benefit, the association has retained Poul H. Lemasters, Esq., of Lemasters Consulting in Cincinnati, Ohio. Poul is an attorney and licensed funeral director, and members in good standing may call him at 513.407.8114 to discuss cremation concerns for up to 20 minutes at no charge.

FTC 'Red Flag' Compliance Program
ICCFA now offers members a sample compliance program concerning new Federal Trade Commission rules to fight identity theft. To have the program template sent to you, please contact us at 800.645.7700 or rfells@iccfa.com.

GPL Compliance Check
Members whose businesses must follow the FTC Funeral Rule's General Price List (GPL) requirements can have their lists reviewed for compliance by attorney Poul H. Lemasters, Esq., without charge. Contact Lemasters at 513.407.8114.

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CONTACT US

International Cemetery, Cremation and Funeral Association
107 Carpenter Drive, Suite 100
Sterling, VA 20164
1.800.645.7700
703.391.8400
Fax: 703.391.8416
www.iccfa.com

Copyright 2010, International Cemetery, Cremation and Funeral Association

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