House Committee Passes H.R. 3655, the Bereaved Consumers Bill of Rights Act

Last Wednesday, the House Energy and Commerce Committee passed HR 3655 (the Bereaved Consumers Bill of Rights Act) by a voice vote. The bill had been introduced in September by Rep. Bobby Rush (D-IL) in response to the Burr Oak investigation in Chicago. Several amendments to the bill were introduced at the Committee markup including one to exempt municipal entities, which was defeated. Rush himself introduced an amendment to exempt religious organizations that did not charge for their goods or services. The Rush amendment was in turn amended by Rep. Phil Gingrey (R-GA) by enlarging the religious exemption to organizations not affiliated with a for-profit entity. The Rush/Gingrey amendment was passed as part of the bill itself.

The committee's approval was expected and divided up along a party-line vote, Democrats for it, Republicans against it. Perhaps the only surprise is that the bill was not passed by the Committee earlier, specifically at the May 5th markup session. Since time is running out for the 111th Congress, the Committee's delay in passing the bill provided another ten weeks for ICCFA members to express their opposition and for the Association to gain allies. The House is planning its summer recess at the end of this week and will not reconvene until September 13. The target adjournment date is October 8 (although that may be extended) because all 435 seats in the House are up for re-election (Election Day this year is on November 2). So far, there is no Senate companion version of HR 3655 so time is not on the side of passing this legislation through both houses of Congress prior to its adjournment for the year. While it is expected that Congress will reconvene after Election Day for a "lame duck" session, historically these sessions are used only to pass critical legislation such as budget bills. However, the ICCFA will remain on the alert until this 111th Congress formally adjourns "sine die." All bills pending at adjournment must be reintroduced next year and start the process all over again.

The ICCFA thanks its members and friends who contacted their Congressional representatives to express opposition to H.R. 3655. These communications were important in establishing that the bill is controversial despite the support of some funeral trade associations. The fact that the bill is now known as controversial should be helpful in preventing any attempt by the House leadership to "suspend the rules" in order to pass the legislation without a vote actually being taken. Rules suspensions are used only when a bill is clearly non-controversial and ICCFA members documented that this is not the case with H.R. 3655.

Congress Slow to Extend the Expiring Bush Tax Cuts

As Congress moves into its six-week summer recess, it has been very slow to address extending the Bush tax cuts that were enacted in 2001 and 2003, and are credited by many as lifting the economy out of a recession. The ICCFA is a member of the Tax Relief Coalition, a consortium of hundreds of trade associations and other organizations. The Coalition has sent a letter to all members of the U.S. Senate and House of Representatives stressing the urgency of extending the Bush tax cuts before they expire at the end of this year.

Although the mainstream news media have portrayed the Bush tax cuts as "tax cuts for the rich," in fact they benefit Americans at all income levels. Should Congress allow these tax cuts to expire on December 31st, the marginal tax rates of all income levels will be raised. In addition, the current 15 percent tax rate on dividends will be raised to the higher regular income rate; the capital gains rate will be raised to 20 percent; and the so-called "death tax" will be reinstituted at the old 55 percent rate for estates over $1 million. Currently, the federal estate tax is zero.

Congress also must take action to extend for one year the current "patch" on the alternative minimum tax (AMT) that protects middle class taxpayers from paying this assessment. The AMT was originally enacted to ensure that about 150 taxpayers paid their fair share of taxes. However, because the AMT was not indexed for inflation it now threatens millions of taxpayers. According to estimates, if Congress does not act on the AMT, approximately 20 percent of all taxpayers, including 40 percent of married couples, will owe the AMT.

For more information on the expiring Bush tax cuts and the Coalition's efforts to move Congress, please go to http://iccfa.com/files/TaxCoalitionBushTaxCuts.pdf.

IMPORTANT REMINDER: Screening of Human Remains for Air Cargo and the August 1 Deadline

In March, the Department of Homeland Security's Transportation Security Administration (TSA) announced that "the current screening protocols for Human Remains (HR) shipments will remain in effect on August 1, 2010, when the 100% air cargo screening Congressional mandate becomes effective." This statement has lead to some confusion as to its practical effect and discussions between TSA officials and ICCFA staff have clarified the practical implications: the screening of Human Remains shipped by passenger airliners in the U.S. went into effect in February 2009 at the 50% level. These are the protocols that will remain in effect "on August 1, 2010 when the 100% air cargo screening... becomes effective." As one TSA official explained it, whatever funeral homes are doing today when they ship human remains by air, they can continue doing on and after August 1 until further notice.

However, TSA urges funeral homes and other interested parties who wish to qualify as a Certified Cargo Screening Facility (CCSF) or an Independent Cargo Screening Facility (ICSF) should pursue the application process without delay. Currently, there are 10 funeral homes in the United States that are certified screeners. TSA emphasizes that funeral homes should be determining now how their shipouts will be screened, and by what facility and where. For more information, contact ICCFA general counsel Bob Fells at rfells@iccfa.com.

Simply Put... Being the Best
We are looking for driven, experienced entrepreneurs who can build a
successful teams for long term growth.

Qualified candidates must possess unbridled energy, ability to energize and inspire, the edge to make
the right and, sometimes, difficult decisions, and a demonstrated ability to execute for results.

Only proven "A" Players need apply; we only seek the best!

Opportunity available in Montana with responsibility for 3 Funeral Homes & 1 Cemetery
For confidential consideration, email resume to:
craig.oprea@carriageservices.com
E.o.e/m/f

Cemetery Coordinator
The City of Gainesville is seeking a Cemetery Coordinator to coordinate the operations of the municipal cemetery and office. Candidate must have a high school diploma and have five years of experience in cemetery operations, grounds maintenance, or customer service including two years of supervisory experience to qualify. If interested, apply today at www.cityofgainesville.jobs.

Arizona Funeral Homes For Sale
Two well established funeral homes for sale in Miami (founded 1913) and Globe (founded 1930's), Arizona. Great potential for growth. Will sell business, buildings or combination. Motivated seller willing to carry a portion of the purchase price. Take advantage of this great opportunity! Contact Jackie Guthrie at ROX Real Estate 520-560-4821 or jguthrie@jackieguthrie.com.

Funeral Home For Sale

• Suffolk County, NY
• 2 Large chapels convertible to 1 or 3 rooms
• Lounge, Prep, Floral & Display Rooms with Casket Lift
• 6 room live-in or income apartment
• Rentable office space attached to building
• Parking
• Inquire at PFH.LB40@yahoo.com

Sales Professionals
Live and Work in Paradise.

Northstar Memorial Group is looking for a few great sales professionals (Sales Managers and Sales Counselors).

If you are looking for:

• Sun, Sand, Palm Trees, and Fun
• Zero state income tax
• Retirement capital of the world as a customer base

We offer:

• Great Commissions
• Great Medical, Dental, and Vision plan.
• 401K
• Bonus Programs
• Company Incentive Travel
• Leads, Leads, Leads.

Our sales professionals are some of the highest paid in the industry. Northstar Memorial Group is owned and managed by sales people who understand the value of great sales professionals.

If Florida is a place you would like to live and work send a confidential email to detlef.taylor@nsmg.com or call 407-616-4049 or fax 352-360-1054 or Sam.upton@nsmg.com or 352-552-6753

See ya on the Beach!

Embalmer—El Paso, TX
Currently Seeking a Licensed Embalmer in El Paso, TX.

This position interacts directly with client families during their time of need but is primarily responsible for embalming and removals thru the Central Care Facility.

Job Requirements/Qualifications:

• Associate or Bachelor's degree preferred.
• State Embalming license or state certification required, according to state regulation.
• At least one year of embalming experience required.
• Excellent technical skills

Check us out and consider what we have to offer for your career. Advanced on-line training resources, career advancement opportunities in the largest organization in our industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality.

Excellent facilities and a respected funeral home in our community. Plus you'll have access to the very best training and employee resources in the industry.

For fastest consideration, send your resume via e-mail to max.mosher@sci-us.com OR CLICK HERE TO APPLY.
Equal Opportunity Employer, M/F/D/V

Sales Director

Requirements

Reports to the President

General Objective:
The Sales Director is fully responsible for leading, establishing, and mentoring the family service and preneed sales teams to deliver sales results based upon organizational and client family requirements. The overall function of this position is to build and maintain a positive business relationship with the community while overseeing sales, marketing and team-building responsibilities. The Sales Director will collaboratively work with the Board of Directors, colleagues, supervisors and organizational constituents to maximize sales goals and growth opportunities.

Primary Job Responsibilities:

• Achieve/exceed sales and productivity targets
• Able to strongly develop sales skills within team members—excellent trainer
• Understand the significance and role of a historical cemetery, metro-market dynamics, and analyze business opportunities and obstacles with an eye to improvement
• Demonstrate ability to present and articulate business strategy thoroughly
• Create an environment that will allow Family Service and Preneed Sales Advisors the ability to achieve and improve sales results
• Maintain comprehensive knowledge of client product line, marketplace and historical data
• Distribute/manage resources strategically for maximum sales impact while identifying areas of opportunity
• Ability to mentor team members on consultative selling practices utilizing industry knowledge
• Identify significant business opportunities and lead the development of the strategic sales & marketing plan
• Motivate and inspire team to achieve results with a constant focus on strong performance and quality execution
• Demonstrate cross-functional leadership abilities leading to improvement of sales culture
• Selective hiring, talent management and development
• Ensure diversity of talent
• Anticipate client-family requests or conflicts and proactively problem solve within the realm of customer service
• Spend appropriate amount of time in the field with team members
• Freely share best practices—committed to teaching, coaching, mentoring
• Efficiently manage resources according to budgetary guidelines
• Identify key performance indicators and assess skills of Sales Advisors to meet/exceed expectations within client requirements
• Act as a contributing member of the overall cemetery team to achieve sales objectives and performance metrics
• Understand the goals, vision and strategies of the cemetery to maximize potential business opportunities
• Implement and monitor all corporate policies/procedures

Qualifications:

• Bachelor's Degree
• Minimum 3-5 years of cemetery sales management experience (prefer combination operation experience)
• Experience working with Boards/non-profit foundations
• Strong verbal/written communication and listening skills
• Well-developed problem analysis and decision-making skills
• Proficiency in Windows Applications
• Excellent coaching and mentoring skills
• Results oriented with demonstrated time management skills
• Demonstrated technical aptitude essential—systems-thinking orientation
• High level of business acumen
• Demonstrated success in building strong results-oriented teams
• Insurance licensed/ability to obtain or re-instate license prior to start date

Compensation:

• Base plus commission—No Cap
• Total first-year compensation $120k-$150k—unlimited potential
• Comprehensive Benefits: Medical, Dental, Life, 401K

Funeral Director/Embalmer—Corpus Christi
SCI is the largest Funeral Services Company in North America, located in over 40 states with over 1,600 locations encompassing 20,000 employees.

We are currently seeking a licensed Funeral Director. This position reports directly to the Funeral Home Manager. You will interact directly with client families during their time of need and is responsible for creating and maintaining a premier level of client family satisfaction.

Requirements:

• Minimum 3 years experience as a Funeral Director/ Embalmer.
• Must have a current Texas Funeral Director/Embalmer license
• Familiar with Texas Laws.
• Bilingual skills in English and Spanish
• Knowledge of MS Word, Excel and Outlook.
• Excellent interpersonal, leadership and communication skills.

For fastest consideration, send your resume via e-mail to max.mosher@sci-us.com OR CLICK HERE TO APPLY.
Equal Opportunity Employer, M/F/D/V

Attention Sales Managers!
Experienced Managers needed to help build and manage a growing sales staff. We're looking for a manager with integrity who is focused, has a track record of success and the ability to help train, motivate and mentor his sales team using a proven selling system. Great earnings potential, excellent benefits and working environment. Tremendous opportunity for advancement in one of the industry's most exciting companies, David Shipper's Indiana Memorial Group. For a confidential interview, e-mail your resume to:
mburke@indianamemorialgroup.com.

Wanted: Experience "Working" Sales Director
Experienced "Working" Sales Director to manage, motivate, hire and train pre-need and family service personnel to work in a growing, independently-owned cemetery in the suburban Baltimore/Washington area.

Our facilities include chapel and garden mausoleums, lawn crypts, on-site crematoria, and on-site funeral services. We have nearly unlimited potential for expansion of cemetery services and products with the right creative manager at the helm.

If you enjoy the challenges of getting involved in local community activities, and building a prosperous sales team in a collaborative work environment, this is a job opportunity you can't pass up!
Check out our Web site at www.resthaven.us—then give me a personal call OR e-mail your resume to me at stationone@aol.com.
Richard F. Cody, CCE, 301-639-6591.

Funeral Director—San Antonio, TX
SCI is the largest Funeral Services Company in North America, located in over 40 states with over 1,600 locations encompassing 20,000 employees.

We are currently seeking a licensed Funeral Director. This position reports directly to the Funeral Home Manager. You will interact directly with client families during their time of need and is responsible for creating and maintaining a premier level of client family satisfaction.

Requirements:

• Minimum 3 years experience as a Funeral Director/ Embalmer.
• Must have a current Texas Funeral Director/Embalmer license
• Familiar with Texas Laws.
• Bilingual skills in English and Spanish
• Knowledge of MS Word, Excel and Outlook.
• Excellent interpersonal, leadership and communication skills.

For fastest consideration, send your resume via e-mail to max.mosher@sci-us.com OR CLICK HERE TO APPLY.
Equal Opportunity Employer, M/F/D/V

Have More Fun and Make More Money in Michigan
Are you ready to work with a real sales company that recognizes performance over paperwork? Are you ready to be part of a young, dynamic, growing company where you can actually make more money while having fun?

Midwest Memorial Group, the owner of 29 cemeteries in Michigan, seeks a sales management professional to help us continue our 30% annual pre-need growth using our proven selling system.

Now let's be clear. We are looking only for professional and goal oriented individuals with a track record of integrity who have at least 2 year or more of sales management experience. If you have a track record of building a successful sales team while earning the respect of your counselors, stop what you are doing and contact us today.

Your comp plan includes impressive overrides, monthly bonus, quarterly bonus, signing bonus, moving allowance, health insurance, prescription drug coverage, and matching 401k.

To apply email your resume to careers@midwestmemorialgroup.com or fax to 866/836-3170.

Park Operations Manager for Cemetery & Crematory in West Texas
Park Operations Manager for cemetery and crematory at West Texas facility

Opportunity to grow a pre-need, at need facility with new and dynamic marketing campaign. Individual should be self motivated, with entrepreneurial qualities. Base pay PLUS!!!

Requirements:

Revise and monitor administrative procedures and policies. Prepare clear, accurate and concise reports. Establish and maintain effective PR with clients, funeral directors, monument dealers, clergy...

Minimum of TWO years of responsible administrative and supervisory Experience.

More info @ http://www.starinvestgroup.com/WesternRoses/Manager.pdf

E-mail: rcole@starinvestgroup.com

Looking For An Experienced Cemetery Sales Manager
Stewart Enterprises, Inc. is seeking an experienced cemetery sales manager for a great combination facility in one of the fastest-growing areas of Central Florida. We are nearing completion of our new three-million-dollar, 13,000-square-foot, state-of-the-art funeral home. This cemetery has a new mausoleum, new cremation garden under development and now needs the right leader.

For a confidential interview, please contact:
Michel Bourgon
Email: mbourgon@stei.com
Office: 407-894-0507 ext. 230
Cell: 386-848-3568

Funeral Home Manager—Houston
Forest Park Lawndale Cemetery and Funeral Home are listed in National Register of Historical Places in Houston, Texas.

The cemetery has been serving the needs of Houston area residents and Harris County since the early 1920s. With property encompassing roughly 350 acres, Forest Park Lawndale Cemetery is one of the most well-known, historic and dignified cemeteries in the county.

Location: 6900 Lawndale St., Houston, TX, 77023

• The Funeral Home/Location Manager is responsible for assisting the location in leading Funeral Home Operations. The Manager will provide support in the selection, training and motivation of location staff to assure that they create and maintain our company's premier level of client family satisfaction.
• Responsible for managing a team of Funeral Directors, in one of the largest SCI-Hispana locations in Texas, with a case load of up to 725 cases per year.
• Manage and oversee the daily operations of Funeral Home, responsible building relationships for AT NEED families.
• Must be comfortable with building significant community relationships, in addition to managing all aspects of Funeral directing in two established SCI Funeral Homes
• Directs and supervises the administrative and support services of the funeral home, repair and maintenance services, and administration. This includes approval of expenditures for operation of the funeral home within established parameters, collection of receivables, and staff and personnel actions.
• Minimum 3 years experience in the Operation and Administration of a Funeral Home. Maintains a continuing review and knowledge of the laws and policies relating to the funeral business.
• Administers all of the work schedules of the personnel of the Funeral Home.
• Plans and recommends strategies to increase the client base for the company and improves or expands level of services resulting in increased community selection on the funeral home for needs. This includes direct involvement in marketing strategies.
• Represents the company on all follow-up services provided, including customer complaints, legal activity, and contract preparations.

Requirements:

• Minimum 3-year management experience.
• Texas Funeral Director License, or the ability to gain a TX license
• Familiar with Texas Laws.
• Bilingual skills in English and Spanish preferred.
• Knowledge of MS Word, Excel and Outlook.
• Excellent interpersonal, leadership and communication skills.
• Local travel is required.
• Must have reliable transportation and a valid TX driver's license.

Company Perks: Company Car, LapTop, BlackBerry, Gas Mileage, Bi-Annual Bonus, Relocation Assistance

We offer to our valued employees: Excellent Benefits including: Medical, Dental, 401k, Life Insurance, Short-term Disability, Long-term Disability, Tuition Reimbursement and more...

For fastest consideration, send your resume via email to max.mosher@sci-us.com or
CLICK HERE TO APPLY
Equal Opportunity Employer, M/F/D/V

Brand New Combo—Immediate Opening
TOP SALES POSISTIONS AVAILABLE! Beinhauer Family Funeral Homes consists of 5 locations all within a 7-mile radius of Woodruff Memorial Park. The privately owned 150-year-old Family business has an impeccable reputation in the greater Pittsburgh area. The 100-acre Woodruff Memorial Park just completed construction on a 2.5 million dollar Chapel Mausoleum.

This is a $100,000.00 sales opportunity.

We also offer Great Benefits:

• Medical & Dental
• 401K and Profit Sharing
• Direct Mail Leads
• Diversified Marketing Plan

If quality is what you are looking for, look no further. Submit your resume to Charles Rouse for a confidential interview at cwrouse@comcast.net.

Be a Part of "New Acquisitions"
We are a Private Company in the process of adding New Businesses to our family of Cemeteries and Funeral Homes.

In preparation of the upcoming closings we find ourselves in need of expanding our Sales Management Team. These are high profile businesses in great market areas with unlimited income potential.

If you are a Seasoned Sales Manager and looking for a breath of fresh air. We offer:

• Advance Commissions and Overrides
• Medical
• Dental
• Vision
• 401K Plan
• Relocation Benefit
• Direct Mail Advertising
• Appointment Setters

If you are interested in a confidential interview E-mail your resume with past history to cwrouse@comcast.net.

Sales Management
Recession, what recession? 2009 was by far our best year ever when we achieved a 56% increase in sales versus 2008.

Regional management positions may now be available in your area!

Senior Life Services, a large independent insurance agency operating in 20 states is expanding. Get in on the EXPLODING SENIOR MARKET selling final expense life to seniors. Easy issue, lowest rates, unlimited leads provided to you and your agents weekly. In the current recession many businesses are hurting in the USA and throughout the world, however our business is booming. Thousands of seniors purchase our product each week!

We have regional management positions available in Illinois, Ohio, Louisiana, Mississippi, West Virginia, Arkansas, Missouri, Kentucky, Tennessee, New Jersey, Maryland, Delaware, and Pennsylvania. We are now accepting resumes for these positions.

Requirements include a State Life Insurance License to work, but not to apply. Applicants should have a strong successful Sales Management background in either Life Insurance or Preneed Cemetery/Funeral Sales or the equivalent. You must also have shown a track record of success in both personal sales and Recruiting/Team building.

INCOME POTENTIAL—250K TO 500K+

We offer initial and ongoing training of both management and sales agents. We have an outstanding lead program (unlimited weekly), advance commissions, benefits (disability, death and retirement), annual convention, special incentives and agent & client support.

We are looking for FULL-TIME FLEXIBLE, ADAPTABLE, TRAINABLE individuals
DRIVEN TO SUCEED! CONTACT TAMMY TAYLOR AT 800-548-3249 or e-mail your resume to recruit@senior-lifeservices.com.

Simply Put... Becoming the Best
Remember the days of creating lead programs and having monies to support it? Rolling out a monthly sales contest? Recognition and award trips to exotic destinations?

At Carriage Services "The Good Ole Days" are NOW!

We are looking for driven, experienced entrepreneurs who can build successful teams for long term growth. The qualified candidate must possess unbridled energy, can energize and inspire, has the edge to make the right and sometimes difficult decisions, and execute results.

Only proven "A" Players need apply; we only have room for the best!

Current Sales Manager opportunity in our Florida market.

For confidential consideration
E-mail or fax resume to:
chuck.horvath@carriageservices.com
713-332-5417 fax
E.o.e/m/f

Place your classified advertisement with ICCFA today!

• ICCFA Wireless classified ads cost $80 and must be prepaid.
• Ads run in two consecutive issues, and include free placement on the ICCFA Web site for four weeks.
• Ads include a link to the company Web site and/or e-mail at no charge.
• Ads with a box number for confidential reply are available for an additional $15.
• Ads must be no longer than 250 words.
• ICCFA reserves the right to limit the number of ads per issue on a first-come, first-served basis.
• All advertising is subject to the publisher's approval; advertisers assume liability for all content of advertisements printed and for any claims arising therefrom against the publisher.

  For more information or to place an ad, contact Rick Platter at rickp@iccfa.com or call 800.645.7700. See more classified ads at www.iccfa.com/classifieds.

ICCFA Supply Link Allows Easy Buyer's Guide Searching
The ICCFA Supply Link, an online buyer's guide members can use to easily search for products and services from the convenience of their computers, can be accessed directly from the ICCFA home page. The Supply Link offers a "Search" function whereby members can search according to product type or company name and can be limited to a state or to a certain radius distance from a specified city or ZIP code. Users also can narrow their search to include only ICCFA-member companies. Suppliers that are ICCFA members and exhibitors are identified as such in their listings.

Discounts at FuneralReview.com and Dignity University
The ICCFA has partnered with FuneralReview.Com to provide online continuing education at a discount for members. Founded in 2002, FuneralReview.Com is North America's largest provider of online continuing education courses designed specifically for funeral directors, embalmers and preneed counselors. ICCFA members are being provided a code for use in obtaining a discount on the site's funeral courses.

All funeral courses at FuneralReview.com are approved by the Academy of Professional Funeral Service Practice. ICCFA members in good standing can log in using a special code to receive a discounted price on the funeral service courses. If you have not yet received your code or have misplaced it, call the ICCFA at 1.800.645.7700. For more information, visit www.funeralreview.com.

The ICCFA also offers low-cost online training on a variety of OSHA topics through a partnership with Dignity University. To access the 23 OSHA courses, visit http://online.ecampustraining.com/Dignityu/.

ICCFA News Page
The ICCFA News Page takes you to sources throughout the world for industry news and updates. It brings you the most comprehensive selection of funeral service and cemetery news available anywhere, along with frequently updated general news items related to national and world events. The News Page reports the news before anyone else and is one of the most visited page on the ICCFA Web site. Stop in each day and you'll see why.

Music Licensing
The 2009 Music Licenses are available for just $248 per property, no additional fees. Covers ASCAP, BMI and SESAC. Any U.S. funeral home, cemetery or related business is eligible for membership as a Music License Member. Licensing directly with the agencies this year would cost nearly $600 per location, so this price—which requires no additional membership fee—is still the lowest available to the industry.

Tax-Related Questions
ICCFA members now also have access to an attorney for tax-related questions regarding trust earnings, care fund allocations, capital gains, investments and more. The ICCFA has retained Leslie Schneider, CPA, a tax attorney with Ivins, Phillips & Barker in Washington, DC, for telephone consultations for up to 20 minutes with no obligation. To take advantage of this member benefit, call Schneider at 202.393.7600.

ICCFA Insurance Program

Administered by Alliant Insurance Services, this program allows members to purchase commercial property and casualty insurance—including general liability, commercial property, automobile liability and physical damage, umbrella liability, professional liability, workers compensation, employee benefits and more—at rates they probably would not be able to afford on
their own. For details, call 800.390.9099.

HR Law Benefit
Through an unprecedented new benefit program, ICCFA members can now access free legal consultations regarding labor relations, human resource management and employment law. Attorney Michael Pepperman of the Labor Relations and Employment Law department at Obermayer Rebmann Maxwell & Hippel LLP (ORM&H), is available to address questions on topics ranging from hiring and firing, to employee privacy and workplace violence, to wages and hours, to equal employment opportunity and wrongful discharge issues. Michael Pepperman, Esq., has spoken on labor and employment issues at several ICCFA conferences and regional industry meetings. To take advantage of this benefit, please call 215.665.3032.

ICCFA Introduces New Sales Training Programs
ICCFA introduces new sales training programs by sales trainer and professional speaker Gary O'Sullivan, CCE. O'Sullivan's two latest products include a 10 DVD Series—The Power to Sell Preneed, and a training support system called the GoSell System. Both products provide sales managers with tools and training strategies that will help them to strengthen and motivate their teams. For more details or to place an order, call the ICCFA at 800.645.7700.

ICCFA Internet Expo
The ICCFA Internet Expo is the largest online exposition in the cemetery and funeral service industry. Cemetery and funeral home owners and operators will find 300+ providers in more than 100 product and service categories. Exhibit space is provided as a free, exclusive benefit to all ICCFA supplier and professional members. Check it out today!

Fraud Prevention & Detection Consultation Service
ICCFA has retained the services of veteran fraud investigator Robert A. Garvey Jr., CPA, CFE, CrFA, CVA, to serve as a consultative resource for members' employee theft and fraud concerns. The new member benefit, the "Fraud Investigation and Deterrence Consultation Service" or FIDCS, will allow members to discuss by telephone any issues or concerns related to suspected fraudulent activity or a desire to put systems and controls in place at their locations to deter such activity. There is no cost to ICCFA members in good standing to utilize this benefit. The number to call is 866.649.1902.

Legal Advice on Cremation Concerns
Courtesy of the ICCFA Government and Legal Fund, ICCFA members now have access to pre-paid legal advice on cremation-related issues. Through this exclusive member benefit, the association has retained Poul H. Lemasters, Esq., of Lemasters Consulting in Cincinnati, Ohio. Poul is an attorney and licensed funeral director, and members in good standing may call him at 513.407.8114 to discuss cremation concerns for up to 20 minutes at no charge.

FTC 'Red Flag' Compliance Program
ICCFA now offers members a sample compliance program concerning new Federal Trade Commission rules to fight identity theft. To have the program template sent to you, please contact us at 800.645.7700 or rfells@iccfa.com.

GPL Compliance Check
Members whose businesses must follow the FTC Funeral Rule's General Price List (GPL) requirements can have their lists reviewed for compliance by attorney Poul H. Lemasters, Esq., without charge. Contact Lemasters at 513.407.8114.

International Cemetery, Cremation and Funeral Association
107 Carpenter Drive, Suite 100
Sterling, VA 20164
1.800.645.7700
703.391.8400
Fax: 703.391.8416
www.iccfa.com

Copyright 2010, International Cemetery, Cremation and Funeral Association