Cremation Counsel Poul Lemasters plays a vital part in ICCFA’s Cremation College’s curriculum.  Everyone in our industry needs to understand the legal implications associated with cremation, and Poul is the right individual to share areas of concern when dealing with the cremation customer and to provide guidelines for avoiding liability. 

I have had the pleasure of working with Poul the last two years and have experienced many of his presentations.  His legal and industry knowledge, along with his somewhat dry sense of humor, make for an exceptional presentation. His audience, whether it be cremation college students, funeral directors or cemeterians, truly enjoy his message.  Poul never fails to get excellent marks.  In fact, a general comment that is made quite frequently on evaluation forms is to give Poul more time. 

One of the first things I learned from Poul was the importance of every firm having a cremation policy and procedure manual and following it.   Poul has stated that many of the legal cases he has worked on are due to the lack of a manual or simply not following the policies and procedures.  To assist you in making sure your policies and procedures are in order, Poul has developed “10 Things You SHOULD Include In Your Cremation Policy & Procedure Manual”.  This important document is now included in the Cremation Coaching Center, Tools Section.  You can review and download the document at http://www.iccfa.com/cremation/tools/tenthingsyoushouldinclude.

ICCFA cremation counsel, cremation coach, cremation college instructor, licensed funeral director and adjunct professor teaching business law and current legal issues at Cincinnati College of Mortuary Science, Poul is truly an asset to our profession.

To learn more about Poul and his company, Lemasters Consulting, visit www.lemastersconsulting.com.

 ICCFA's cremation counsel, Poul Lemasters, educating funeral professionals on the good, the bad and the ugly.