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Wireless - August 24, 2010

Date Published: 
August 24, 2010
Original Publication: 
ICCFA Wireless





ICCFA Wireless: News You Can Use

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August 24, 2010 Edition - Volume 11 - No. 18

ICCFA Wireless is a bi-weekly electronic newsletter bringing members of the International Cemetery, Cremation and Funeral Association the latest government and legal, industry and association news. It is available to all ICCFA members current on their dues. Comments, questions and "hot news tips" are welcome. Write to: hq@iccfa.com.


PAID ADVERTISEMENTS


PAID ADVERTISEMENT

ICCFA NEWS

ICCFA Educational Foundation Receives Gift From Western Cemetery Alliance

The ICCFA Educational Foundation, a 501(c)(3) charity, is pleased to announce that it has received a contribution from the Western Cemetery Alliance in the amount of $17,435. A formal presentation of the gift will be made during the ICCFA Fall Management Conference, October 27-30, in Scottsdale, AZ. The Foundation disburses grants in the form of scholarships to ICCFA University and to help underwrite the Association's educational programs. Contributions to the Foundation are tax-deductible as provided by law. For more information regarding the Foundation, please check the ICCFA Web site at www.iccfa.com/educationalfoundation.

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Call For Candidates For ICCFA Board of Directors

Serving on the ICCFA Board of Directors offers members a chance to learn about and participate in the leadership of the association, and is a meaningful way to give back to the organization and to the cemetery and funeral service profession as a whole.

The ICCFA Nominating and Elections Committee is currently inviting members to apply to run for the ICCFA Board of Directors.

The committee will narrow all applications received to 12 nominees, which will be reviewed and approved by the board at the ICCFA Fall Management Conference in Scottsdale, Arizona, October 27-30. Information on the 12 candidates will then be distributed to the membership, which will vote during the ICCFA Annual Convention & Exposition in Las Vegas, Nevada, March 8-11, 2011. The top eight vote recipients will serve three-year terms on the Board.

To apply, you must be a designated representative of a Regular (Cemetery, Funeral Home or Allied) Member in good standing or you must be an Individual Regular Member in good standing. The deadline to apply is September 15, 2010. Applications can be obtained by calling 1.800.645.7700 or by going to www.iccfa.com/files/BOD2011CandidateApp.pdf.

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Learn From the International Masters of Business Strategy In One of Most Luxurious Resorts in the World
fall

Registration is now open for the 2010 Fall Management Conference, October 27-30 at Camelback Inn Resort & Spa in Scottsdale, Arizona. There you will learn from some of the world's top authorities on business stretegy and management.

In addition to the educational sessions, the Fall Management Conference offers excellent opportunities for informal idea sharing, including the Fall Management Golf Tournament and several evening receptions.

The J.W. Marriott Camelback Inn Resort & Spa is the stunning jewel of the Marriott brand and will play host to this year's conference. Rated by AAA as a Five-Diamond destination, the resort has just completed a $50 million renovation and now includes a hacienda-style entry and lobby, several spectacular new restaurants, a grand courtyard, a 36-hole championship golf course that will host the Fall Management Golf Tournament, and access to endless Arizona recreation such as swimming, hiking, biking and more. The ICCFA has secured a discount rate of $235 per night. Please make your hotel reservation as soon as possible through the resort's Web site at www.camelbackinn.com or by calling 1.800.582.2169.

The Fall Managment Conference is not all fun and games. It is three days that will renew your passion for your profession, enable you to become a better leader and ensure the future success of your business.

  Austin
  Austin
   
  Malek
  Malek
   
  Morsch
  Morsch

On the first day of the conference, John Austin, Ph.D., senior consultant in executive development for Decision Strategies International and an instructor for senior executives at the University of Pennsylvania's Wharton School of Business, Georgetown University and Duke Corporate Education, will present a three-hour session on strategic planning. Based on a pre-conference industry-wide survey as well as in-depth interviews and study group sessions with some of the profession's top thought leaders, Austin will develop an exclusive "scenario report" with a five- to 10-year outlook for the cemetery, cremation and funeral service industry. He will present a one-hour keynote address on scenario-based strategic planning, followed by a two-hour workshop session in which he will facilitate a planning session using the scenarios in the report.

On day two of the conference, William Malek, strategy execution officer for Strategy2Reality LLC, former program director for Stanford University's Advanced Project Management program and author of "Executing Your Strategy: How to Break it Down & Get It Done," will conduct an interactive, experiential session on strategy execution. He'll share his expertise on how to take a strategic plan from idea to action, including topics such as recognizing necessary change, avoiding poor planning and understanding and communicating strategic goals.

The conference program will be rounded out on the final day with a presentation by employee benefits expert Scott Morsch on how the new health care laws and the choices employers make with regard to those laws will affect their companies, as well as a panel discussion on the government and legal issues facing the profession.

For complete program details and registration materials, visit www.iccfa.com or call 1.800.645.7700.

Online registration is available. PLEASE NOTE: You MUST enter the exact, complete and correct billing address for the credit card you enter for payment or you will receive an error message. Please make sure you have this information handy before you proceed with your registration. Thank you!

THANK YOU TO OUR CORPORATE PARTNERS!
Matthews International • Service Corporation International • StoneMor Partners LP • Batesville Casket Company • Forethought Financial Services • Stewart Enterprises • Wilbert Funeral Services • Cold Spring Memorial Group • Johnson Consulting Group • Lincoln Heritage Funeral Planning • Forest Lawn Memorial-Parks & Mortuaries • Riviera Tailors LTD • Carriage Services • Aurora Casket Company Inc. • IMSA • Merendino Cemetery Care • Trigard • HMIS • J. Stuart Todd, Inc. • Independence Trust Company • Milne Construction Company • Gibraltar Remembrance Services

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2011 Wide World of Sales Program Announced

The ICCFA invites you to REview the incredible sessions on the program for the Wide World of Sales Conference, January 12-14, 2011, at Bally's Resort & Casino in Las Vegs, Nevada. No matter what your REason for attending the conference, you'll find training session chock full of useful, practical tools that you may take back to your office and implement immediately.

Join us for the world's largest sales & marketing conference for death care professionals, featuring:

  • Internationally-renowned keynote speakers Noah Rickun and "The Sales Whisperer®" Wes Schaeffer
  • Sessions on strategic marketing, social media & online leads, branding, sales strategy, setting & meeting goals, and more!
  • Two solid days of educational seminars offering practical tools and techniques for boosting sales
  • ICCFA take-home binder filled with handouts and "how to" instructions
  • Registration directory of all attendees to facilitate networking with more than 350 of the best industry sales counselors and managers from around the world
  • Wednesday evening Welcome Reception
  • Opportunity for counselors to participate in our "Speed Sales" session: 10 solid sales ideas shared in a "speed dating" format
  • A special Thursday networking luncheon with Gary O'Sullivan
  • A chance to win cash and prizes
  • and much more!

You may now make your hotel REservation at Bally's. Bally's Las Vegas is offering attendees the discounted room rate of $149 per night for single/double occupancy (a decrease of $29 from last year's hotel rate). To make your REservation, please call 1.800.358.8777 and identify yourself as an ICCFA attendee.

MARK YOUR CALENDARS NOW! REgistration will be available next month.

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First Impression Cremation Phone Shopper Program Launched

The International Cemetery, Cremation and Funeral Association now offers the "First Impression" cremation phone shopper program to help owners and managers determine the type of impression their staff is making when answering a call for cremation information.

"Many people in our industry think of cremation phone shoppers as being primarily price-oriented," said ICCFA Director of Cremation Services Julie A. Burn, CCrE, CSE. "But in reality, many of them are concerned more with value than with cost. A cremation call is an opportunity to provide immediate value by providing exceptional customer service and education. It is an opportunity to capture the fastest growing market in your community."

Through the program, Burn acts as a consumer requesting information on cremation. The results of the telephone conversation are provided along with basic recommendations on how staff can improve their communication skills with the phone shopper. It assists participants in determining:

  • What their staff is communicating to today's cremation consumer
  • Whether their staff is fully promoting the value of their company
  • Whether they would do business with the person representing their company
  • Whether there is a need for a staff phone shopper training program

The cost of the program for ICCFA members is $85 per call for one to five calls and $75 per call for six or more calls. The cost for non-members is $125 per call for one to five calls and $115 per call for six or more calls. For information, contact the ICCFA at 1.800.645.7700 or visit www.iccfa.com/cremation/resources/phoneshopper.

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Now You May Purchase All OSHA DVDs/CDs Online!
iiiiii

The ICCFA is in the process of beefing up its online store. The latest addition: All 14 OSHA training modules:

  • Bloodborne Pathogens
  • Confined Work Space
  • Electrical Safety
  • Ergonomics
  • Facility Design and Emergency Planning
  • Formaldehyde
  • Hazard Communicaton
  • Lockout/Tagout
  • Machine Guarding and Lawn Mower Safety
  • Occupational Noise Exposure
  • Outdoor Work Safety
  • Personal Protective Equipment
  • Recordkeeping

Choose from DVD and CD format. Members: $80 per module; Non-members: $95 per module. Each module includes an audio-visual presentation, a user's guide, instructor notes, student handouts, a quiz and completion certificates. Order yours now.

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CLASSIFIED ADS
Reach Thousands with an ICCFA Classifieds Ad

For Sale: Funeral Home
Funeral home
located in lower Westchester County. Grand Victorian House totally renovated, 2 chapels, state-of-the-art embalming room, lift, new heating system, large parking lot, huge newly renovated income apartment. Interested parties please e-mail alang6978@gmail.com. All offers considered.

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Brand New Combo—Immediate Opening
TOP SALES POSISTIONS AVAILABLE

Beinhauer Family of Funeral Homes consists of 5 Funeral Homes all within a 7-mile radius of Woodruff Memorial Park. The privately owned Beinhauer Family of Funeral Homes has been in business for over 150 years with an impeccable reputation in the greater Pittsburg area. The 100-acre Woodruff Memorial Park just completed construction on a 2.5 million dollar Chapel Mausoleum.

This is a $100,000.00 sales opportunity.

We also offer Great Benefits:

  • Medical & Dental
  • 401K and Profit Sharing
  • Direct Mail Leads
  • Diversified Marketing Plan

If quality is what you are looking for, look no further. Submit your resume to Charles Rouse for a confidential interview at cwrouse@comcast.net.

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Opportunity. New Approach.
Death Care Industry is in Need of These Services

Saber Management is now offering Final Expense products/services in eleven Kentucky market areas.

We offer:

  • Thousands of Qualified Prospects (They're in our files.)
  • Traditional Buyer (Low cremation rate of 10%)
  • Advanced Commissions
  • Pro-Sales Environment

For confidential interview e-mail your resume to Joe Franckewitz,
National Sales Director Final Expense/Saber Management at jfranckewitz@sabermgmt.net.

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Top Sales Director Needed
Top sales director needed for two beautiful New York cemeteries with a combined 1,200 interments and $6,000,000 in annual revenue. These cemeteries encompass almost 200 picturesque acres of rolling hills and offer a magnificent view of the surrounding tree-covered mountains. The cemeteries feature several mausoleum complexes, beautiful chapels with indoor mausoleums and niches, and several hundred outdoor mausoleums and niches. We're looking for a highly experienced sales leader who can take us to the next level and secure their own future as well as that of these storied properties.

For a confidential interview, please forward your resume to rocketrecruiters@rocketmail.com.

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Funeral Home Manager Needed
Live and Work in Paradise.
Northstar Memorial Group is looking for a funeral home location manger. The candidate must be a licensed Florida funeral director or have the ability to attain the license. The individual we are seeking must be community and service minded and will run the largest funeral operation in Fort Myers under one roof.

The leader will have a staff of directors and associates and help us maintain the highest standards of care in the industry. We are located on the grounds of Fort Myers Memorial Gardens and operate an onsite crematory.

If you are looking for:

  • Sun, Sand, Palm Trees, and Fun
  • Zero state income tax
  • Retirement capital of the world as a customer base

We offer:

  • Great Medical, Dental and Vision Plan
  • 401k
  • Incentive Bonus Programs

Northstar Memorial Group is owned and managed by people who understand the value of great customer service and attention to detail.

If Florida is a place you would like to live and work, send a confidential email to renfroj@nsmg.com; call 217-201-4040 or fax your resume to 217-429-2572 or sullivand@nsmg.com ; call 1-239-936-0555.

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Sales Manager
We are looking for driven, experienced entrepreneurs who can build a
successful teams for long term growth.

Qualified candidates must possess unbridled energy, ability to energize and inspire, the edge to make
the right and, sometimes, difficult decisions, and a demonstrated ability to execute for results.

Only proven "A" Players need apply; we only seek the best!

Opportunity available in Montana with responsibility for 3 Funeral Homes & 1 Cemetery
For confidential consideration, email resume to:
craig.oprea@carriageservices.com
E.o.e/m/f

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Arizona Funeral Homes For Sale
Two well established funeral homes for sale in Miami (founded 1913) and Globe (founded 1930's), Arizona. Great potential for growth. Will sell business, buildings or combination. Motivated seller willing to carry a portion of the purchase price. Take advantage of this great opportunity! Contact Jackie Guthrie at ROX Real Estate 520-560-4821 or jguthrie@jackieguthrie.com.

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Funeral Home For Sale

  • Suffolk County, NY
  • 2 Large chapels convertible to 1 or 3 rooms
  • Lounge, Prep, Floral & Display Rooms with Casket Lift
  • 6 room live-in or income apartment
  • Rentable office space attached to building
  • Parking
  • Inquire at PFH.LB40@yahoo.com

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Sales Professionals
Live and Work in Paradise.

Northstar Memorial Group is looking for a few great sales professionals (Sales Managers and Sales Counselors).

If you are looking for:

  • Sun, Sand, Palm Trees, and Fun
  • Zero state income tax
  • Retirement capital of the world as a customer base

We offer:

  • Great Commissions
  • Great Medical, Dental, and Vision plan.
  • 401K
  • Bonus Programs
  • Company Incentive Travel
  • Leads, Leads, Leads.

Our sales professionals are some of the highest paid in the industry. Northstar Memorial Group is owned and managed by sales people who understand the value of great sales professionals.

If Florida is a place you would like to live and work send a confidential email to detlef.taylor@nsmg.com or call 407-616-4049 or fax 352-360-1054 or Sam.upton@nsmg.com or 352-552-6753

See ya on the Beach!

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Embalmer—El Paso, TX
Currently Seeking a Licensed Embalmer in El Paso, TX.

This position interacts directly with client families during their time of need but is primarily responsible for embalming and removals thru the Central Care Facility.

Job Requirements/Qualifications:

  • Associate or Bachelor's degree preferred.
  • State Embalming license or state certification required, according to state regulation.
  • At least one year of embalming experience required.
  • Excellent technical skills

Check us out and consider what we have to offer for your career. Advanced on-line training resources, career advancement opportunities in the largest organization in our industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality.

Excellent facilities and a respected funeral home in our community. Plus you'll have access to the very best training and employee resources in the industry.

For fastest consideration, send your resume via e-mail to max.mosher@sci-us.com OR CLICK HERE TO APPLY.
Equal Opportunity Employer, M/F/D/V

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Sales Director

Requirements

Reports to the President

General Objective:
The Sales Director is fully responsible for leading, establishing, and mentoring the family service and preneed sales teams to deliver sales results based upon organizational and client family requirements. The overall function of this position is to build and maintain a positive business relationship with the community while overseeing sales, marketing and team-building responsibilities. The Sales Director will collaboratively work with the Board of Directors, colleagues, supervisors and organizational constituents to maximize sales goals and growth opportunities.

Primary Job Responsibilities:

  • Achieve/exceed sales and productivity targets
  • Able to strongly develop sales skills within team members—excellent trainer
  • Understand the significance and role of a historical cemetery, metro-market dynamics, and analyze business opportunities and obstacles with an eye to improvement
  • Demonstrate ability to present and articulate business strategy thoroughly
  • Create an environment that will allow Family Service and Preneed Sales Advisors the ability to achieve and improve sales results
  • Maintain comprehensive knowledge of client product line, marketplace and historical data
  • Distribute/manage resources strategically for maximum sales impact while identifying areas of opportunity
  • Ability to mentor team members on consultative selling practices utilizing industry knowledge
  • Identify significant business opportunities and lead the development of the strategic sales & marketing plan
  • Motivate and inspire team to achieve results with a constant focus on strong performance and quality execution
  • Demonstrate cross-functional leadership abilities leading to improvement of sales culture
  • Selective hiring, talent management and development
  • Ensure diversity of talent
  • Anticipate client-family requests or conflicts and proactively problem solve within the realm of customer service
  • Spend appropriate amount of time in the field with team members
  • Freely share best practices—committed to teaching, coaching, mentoring
  • Efficiently manage resources according to budgetary guidelines
  • Identify key performance indicators and assess skills of Sales Advisors to meet/exceed expectations within client requirements
  • Act as a contributing member of the overall cemetery team to achieve sales objectives and performance metrics
  • Understand the goals, vision and strategies of the cemetery to maximize potential business opportunities
  • Implement and monitor all corporate policies/procedures

Qualifications:

  • Bachelor's Degree
  • Minimum 3-5 years of cemetery sales management experience (prefer combination operation experience)
  • Experience working with Boards/non-profit foundations
  • Strong verbal/written communication and listening skills
  • Well-developed problem analysis and decision-making skills
  • Proficiency in Windows Applications
  • Excellent coaching and mentoring skills
  • Results oriented with demonstrated time management skills
  • Demonstrated technical aptitude essential—systems-thinking orientation
  • High level of business acumen
  • Demonstrated success in building strong results-oriented teams
  • Insurance licensed/ability to obtain or re-instate license prior to start date

Compensation:

  • Base plus commission—No Cap
  • Total first-year compensation $120k-$150k—unlimited potential
  • Comprehensive Benefits: Medical, Dental, Life, 401K
Inquiries contact:
OR
 
Mike Hays
502-257-2681
mhays@lifestepslive.com
Greg Roberts
330-621-1063
groberts@lifestepslive.com

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Funeral Director/Embalmer—Corpus Christi
SCI is the largest Funeral Services Company in North America, located in over 40 states with over 1,600 locations encompassing 20,000 employees.

We are currently seeking a licensed Funeral Director. This position reports directly to the Funeral Home Manager. You will interact directly with client families during their time of need and is responsible for creating and maintaining a premier level of client family satisfaction.

Requirements:

  • Minimum 3 years experience as a Funeral Director/ Embalmer.
  • Must have a current Texas Funeral Director/Embalmer license
  • Familiar with Texas Laws.
  • Bilingual skills in English and Spanish
  • Knowledge of MS Word, Excel and Outlook.
  • Excellent interpersonal, leadership and communication skills.

For fastest consideration, send your resume via e-mail to max.mosher@sci-us.com OR CLICK HERE TO APPLY.
Equal Opportunity Employer, M/F/D/V

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Have More Fun and Make More Money in Michigan
Are you ready to work with a real sales company that recognizes performance over paperwork? Are you ready to be part of a young, dynamic, growing company where you can actually make more money while having fun?

Midwest Memorial Group, the owner of 29 cemeteries in Michigan, seeks a sales management professional to help us continue our 30% annual pre-need growth using our proven selling system.

Now let's be clear. We are looking only for professional and goal oriented individuals with a track record of integrity who have at least 2 year or more of sales management experience. If you have a track record of building a successful sales team while earning the respect of your counselors, stop what you are doing and contact us today.

Your comp plan includes impressive overrides, monthly bonus, quarterly bonus, signing bonus, moving allowance, health insurance, prescription drug coverage, and matching 401k.

To apply email your resume to careers@midwestmemorialgroup.com or fax to 866/836-3170.

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Sales Management
Recession, what recession? 2009 was by far our best year ever when we achieved a 56% increase in sales versus 2008.

Regional management positions may now be available in your area!

Senior Life Services, a large independent insurance agency operating in 20 states is expanding. Get in on the EXPLODING SENIOR MARKET selling final expense life to seniors. Easy issue, lowest rates, unlimited leads provided to you and your agents weekly. In the current recession many businesses are hurting in the USA and throughout the world, however our business is booming. Thousands of seniors purchase our product each week!

We have regional management positions available in Illinois, Ohio, Louisiana, Mississippi, West Virginia, Arkansas, Missouri, Kentucky, Tennessee, New Jersey, Maryland, Delaware, and Pennsylvania. We are now accepting resumes for these positions.

Requirements include a State Life Insurance License to work, but not to apply. Applicants should have a strong successful Sales Management background in either Life Insurance or Preneed Cemetery/Funeral Sales or the equivalent. You must also have shown a track record of success in both personal sales and Recruiting/Team building.

INCOME POTENTIAL—250K TO 500K+

We offer initial and ongoing training of both management and sales agents. We have an outstanding lead program (unlimited weekly), advance commissions, benefits (disability, death and retirement), annual convention, special incentives and agent & client support.

We are looking for FULL-TIME FLEXIBLE, ADAPTABLE, TRAINABLE individuals
DRIVEN TO SUCEED! CONTACT TAMMY TAYLOR AT 800-548-3249 or e-mail your resume to recruit@senior-lifeservices.com.

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Simply Put... Becoming the Best
Remember the days of creating lead programs and having monies to support it? Rolling out a monthly sales contest? Recognition and award trips to exotic destinations?

At Carriage Services "The Good Ole Days" are NOW!

We are looking for driven, experienced entrepreneurs who can build successful teams for long term growth. The qualified candidate must possess unbridled energy, can energize and inspire, has the edge to make the right and sometimes difficult decisions, and execute results.

Only proven "A" Players need apply; we only have room for the best!

Current Sales Manager opportunity in our Florida market.

For confidential consideration
E-mail or fax resume to:
chuck.horvath@carriageservices.com
713-332-5417 fax
E.o.e/m/f

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Place your classified advertisement with ICCFA today!

  • ICCFA Wireless classified ads cost $80 and must be prepaid.
  • Ads run in two consecutive issues, and include free placement on the ICCFA Web site for four weeks.
  • Ads include a link to the company Web site and/or e-mail at no charge.
  • Ads with a box number for confidential reply are available for an additional $15.
  • Ads must be no longer than 250 words.
  • ICCFA reserves the right to limit the number of ads per issue on a first-come, first-served basis.
  • All advertising is subject to the publisher's approval; advertisers assume liability for all content of advertisements printed and for any claims arising therefrom against the publisher.

    For more information or to place an ad, contact Rick Platter at rickp@iccfa.com or call 800.645.7700. See more classified ads at www.iccfa.com/classifieds.

member benefits

ICCFA Supply Link Allows Easy Buyer's Guide Searching
The ICCFA Supply Link, an online buyer's guide members can use to easily search for products and services from the convenience of their computers, can be accessed directly from the ICCFA home page. The Supply Link offers a "Search" function whereby members can search according to product type or company name and can be limited to a state or to a certain radius distance from a specified city or ZIP code. Users also can narrow their search to include only ICCFA-member companies. Suppliers that are ICCFA members and exhibitors are identified as such in their listings.

Discounts at FuneralReview.com and Dignity University
The ICCFA has partnered with FuneralReview.Com to provide online continuing education at a discount for members. Founded in 2002, FuneralReview.Com is North America's largest provider of online continuing education courses designed specifically for funeral directors, embalmers and preneed counselors. ICCFA members are being provided a code for use in obtaining a discount on the site's funeral courses.

All funeral courses at FuneralReview.com are approved by the Academy of Professional Funeral Service Practice. ICCFA members in good standing can log in using a special code to receive a discounted price on the funeral service courses. If you have not yet received your code or have misplaced it, call the ICCFA at 1.800.645.7700. For more information, visit www.funeralreview.com.

The ICCFA also offers low-cost online training on a variety of OSHA topics through a partnership with Dignity University. To access the 23 OSHA courses, visit http://online.ecampustraining.com/Dignityu/.

ICCFA News Page
The ICCFA News Page takes you to sources throughout the world for industry news and updates. It brings you the most comprehensive selection of funeral service and cemetery news available anywhere, along with frequently updated general news items related to national and world events. The News Page reports the news before anyone else and is one of the most visited page on the ICCFA Web site. Stop in each day and you'll see why.

Music Licensing
The 2010 Music Licenses are available for just $248 per property, no additional fees. Covers ASCAP, BMI and SESAC. Any U.S. funeral home, cemetery or related business is eligible for membership as a Music License Member. Licensing directly with the agencies this year would cost nearly $600 per location, so this price—which requires no additional membership fee—is still the lowest available to the industry.

Tax-Related Questions
ICCFA members now also have access to an attorney for tax-related questions regarding trust earnings, care fund allocations, capital gains, investments and more. The ICCFA has retained Leslie Schneider, CPA, a tax attorney with Ivins, Phillips & Barker in Washington, DC, for telephone consultations for up to 20 minutes with no obligation. To take advantage of this member benefit, call Schneider at 202.393.7600.

ICCFA Insurance Program

Administered by Alliant Insurance Services, this program allows members to purchase commercial property and casualty insurance—including general liability, commercial property, automobile liability and physical damage, umbrella liability, professional liability, workers compensation, employee benefits and more—at rates they probably would not be able to afford on
their own. For details, call 800.390.9099.

HR Law Benefit
Through an unprecedented new benefit program, ICCFA members can now access free legal consultations regarding labor relations, human resource management and employment law. Attorney Michael Pepperman of the Labor Relations and Employment Law department at Obermayer Rebmann Maxwell & Hippel LLP (ORM&H), is available to address questions on topics ranging from hiring and firing, to employee privacy and workplace violence, to wages and hours, to equal employment opportunity and wrongful discharge issues. Michael Pepperman, Esq., has spoken on labor and employment issues at several ICCFA conferences and regional industry meetings. To take advantage of this benefit, please call 215.665.3032.

ICCFA Introduces New Sales Training Programs
ICCFA introduces new sales training programs by sales trainer and professional speaker Gary O'Sullivan, CCE. O'Sullivan's two latest products include a 10 DVD Series—The Power to Sell Preneed, and a training support system called the GoSell System. Both products provide sales managers with tools and training strategies that will help them to strengthen and motivate their teams. For more details or to place an order, call the ICCFA at 800.645.7700.

ICCFA Internet Expo
The ICCFA Internet Expo is the largest online exposition in the cemetery and funeral service industry. Cemetery and funeral home owners and operators will find 300+ providers in more than 100 product and service categories. Exhibit space is provided as a free, exclusive benefit to all ICCFA supplier and professional members. Check it out today!

Fraud Prevention & Detection Consultation Service
ICCFA has retained the services of veteran fraud investigator Robert A. Garvey Jr., CPA, CFE, CrFA, CVA, to serve as a consultative resource for members' employee theft and fraud concerns. The new member benefit, the "Fraud Investigation and Deterrence Consultation Service" or FIDCS, will allow members to discuss by telephone any issues or concerns related to suspected fraudulent activity or a desire to put systems and controls in place at their locations to deter such activity. There is no cost to ICCFA members in good standing to utilize this benefit. The number to call is 866.649.1902.

Legal Advice on Cremation Concerns
Courtesy of the ICCFA Government and Legal Fund, ICCFA members now have access to pre-paid legal advice on cremation-related issues. Through this exclusive member benefit, the association has retained Poul H. Lemasters, Esq., of Lemasters Consulting in Cincinnati, Ohio. Poul is an attorney and licensed funeral director, and members in good standing may call him at 513.407.8114 to discuss cremation concerns for up to 20 minutes at no charge.

FTC 'Red Flag' Compliance Program
ICCFA now offers members a sample compliance program concerning new Federal Trade Commission rules to fight identity theft. To have the program template sent to you, please contact us at 800.645.7700 or rfells@iccfa.com.

GPL Compliance Check
Members whose businesses must follow the FTC Funeral Rule's General Price List (GPL) requirements can have their lists reviewed for compliance by attorney Poul H. Lemasters, Esq., without charge. Contact Lemasters at 513.407.8114.

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CONTACT US

International Cemetery, Cremation and Funeral Association
107 Carpenter Drive, Suite 100
Sterling, VA 20164
1.800.645.7700
703.391.8400
Fax: 703.391.8416
www.iccfa.com

Copyright 2010, International Cemetery, Cremation and Funeral Association

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Linda Budzinski's picture

Report from Vegas: The Future Is Bright, Indeed

Joe and I had a great trip to Vegas last week. Ah, the sacrifices we do make for you folks!

On Thursday, we met with our reps at Mandalay Bay to check out our space for March 2011. Two words: Awe. Some.

Our Expo and General Session room is humongous ... lots of space to try some new things and to grow, both of which we plan to do. And perhaps best of all, it is the very, very, very first hall you come to when you round the corner from the Shark Reef. Less walking for you! And me! Yay!

On Friday, we spent the day over at Bally's with 15 members of the ICCFA Sales & Marketing Committee. In my many trips to Vegas, I'd never been to Bally's, but, wow! Tons of great restaurants, bars and shops ("You know, honey, we'll have some room in our suitcase once we get rid of all those handouts for the meeting.") and, of course, the casino. I lost $50, which may not sound like much, but considering the machines I was playing ... well, let's just say that's a lot of pennies.

Anyway, the committee spent a full day planning a fantastic program for the Wide World of Sales, January 12-14 at Bally's. While we were there, we of course had a chance to check out our space for the conference, and again, it's terrific and gives us room to shake things up a little, which the committee has done. We'll be announcing the details on that program in the next few weeks, so mark your calendars and keep your eyes open. In the meantime, here are a couple of teasers to get you started: Gitomer-Certified Speaker Noah Rickun; The Sales Whisperer.

Many thanks to the committee members for their hard work. Those who were able to make it to our meeting (and were kind enough to venture into the 105-degree Vegas heat for a photo) were: (top row, from left) Ty Lohman, Kevin Gaffney, Stu Irwin and Andres Aguilar; (bottom row, from left) Doug Gober, Lisa Marshall, Paul Goldstein, Kathleen Berry, Program Co-Chair Ken Coffey, Kim Medici-Shelquist, Detlef Taylor, Linda Jankowski, Mark Young and Program Co-Chair Rick Miller. (Not shown: Tim Lancaster, who had to catch an early flight.)

Thanks to their efforts and the work of many other ICCFA volunteers, the association is on track for a bright 2011.

rob treadway's picture

Call for Presentations -- 2011 Wide World of Sales Conference

ICCFA 2011 Wide World of Sales Conference

Call for Presentations (Deadline: June 4)

 

The ICCFA Sales & Marketing Committee is preparing for the 2011 Wide World of Sales Conference, January 12-14 at Bally’s Resort & Casino in Las Vegas, Nevada, and we invite you to share your expertise with your colleagues.

The Wide World of Sales is the largest sales and marketing conference in the cemetery, cremation and funeral service profession. 

We are seeking the very best, most relevant and most thought-provoking sales and marketing programs, tools and techniques being used today. We want presentations with concrete, how-to information, with an emphasis on the "how" rather than the "why." If you have expertise to share, this is your opportunity to give back to the profession. The committee invites you to submit a session proposal, to include: 

  • your contact information
  • a detailed description of your "how to" topic, including the specific tools, techniques and/or initiatives the attendee will be able to put to use immediately
  • the primary target for your presentation (managers, counselors or both; cemeteries, funeral homes or both)
  • a list of handouts you will provide for our attendee on-site binder supplementing your presentation (at least two handouts are required)
  • a brief bio regarding your background and qualifications, including any previous speaking experience

The format for this conference calls for numerous brief (20- or 30-minute) sessions, so please narrow your topic to one or two key points that you can fully develop and communicate within that time period. Please submit your proposal by June 4, 2010, via fax to 703.391.8416.

Thank you for your willingness to share your time and talents!

 

 

 

 

 

 

rob treadway's picture

Cryptones at the Wide World of Sales

The Cryptones wowed 'em again, this time at the Wide World of Sales Conference opening reception in New Orleans. It was a great conference kick-off and very amazing considering they only had three days of practice.

YouTube is having some kind of problem - it is taking forever to upload video and then when it plays it keeps stopping and starting, like it can't buffer fast enough. So I am going to post them on my Vimeo account and see if that works here.

Here's the first one to try, the unplugged version of Layla. If it works I will post the rest once they are uploaded.

Actually, in case I don't get around to updating this post right away, if you are interested go to the Vimeo site by clicking here, and type "cryptones" in the Search box at top right. Our Cryptones videos start on the second page.

Cryptones perform at ICCFA Wide World of Sales, January 13, 2010 - Layla from Joe Budzinski on Vimeo.

Here is Mike Burke showing his Memphis roots in Whipping Post.

Cryptones perform at ICCFA Wide World of Sales, January 13, 2010 - Whipping Post from Joe Budzinski on Vimeo.

This was a surprise - Brenda Ayala-Figueruelo, Family Service Coordinator for Serenity Meadows in Riverdale, FL, took lead vocals for an impromptu version of Dreams. Not too bad considering the Cryptones had never practiced the song and never met Brenda before this!

Cryptones perform at ICCFA Wide World of Sales, January 13, 2010 - Dreams from Joe Budzinski on Vimeo.

Wireless - April 29, 2009

Date Published: 
April 29, 2009
Original Publication: 
ICCFA Wireless

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ICCFA Wireless ... News You Can Use

April 29, 2009 Edition - Volume 10 - No. 10

Welcome to the ICCFA Wireless newsletter!
If you experience any problems with this HTML version, please let us know. Call 1.800.645.7700. 

ICCFA Wireless is a bi-weekly electronic newsletter bringing members of the International Cemetery, Cremation and Funeral Association the latest government and legal, industry and association news. It is available to all ICCFA members current on their dues. Comments, questions and "hot news tips" are welcome. Write to: hq@iccfa.com.


PAID ADVERTISEMENT

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INDUSTRY NEWS
 

OSHA Publishes Revised Inspections Manual with Focus on Recordkeeping, Hazards

The Department of Labor's Occupational Safety and Health Administration (OSHA) recently published its revised "Field Operations Manual" used in inspecting workplaces for compliance. The manual is over 300 pages long and requires inspectors to review an employer's injury and illness logs for the three prior calendar years. This review is mandatory for all general industry, construction, maritime, and agricultural inspections and investigations.

The new manual also emphasizes the General Duty clause that requires all employers to maintain a workplace free from recognized, serious hazards. Reference is made to company memorandums, safety work rules and manuals, workers compensation reports, manufacturer's warnings, and national consensus standards if the industry participated in the drafting of these standards. The OSHA manual is available online at www.osha.gov/OshDoc/Directive_pdf/CPL_02-00-148.pdf.

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Stay Informed on New Swine Flu Developments at cdc.gov

Perhaps the best single source for the latest reliable information on the swine flu outbreak and steps we can take for prevention is the Centers for Disease Control (CDC). This agency has established a swine flu page that can be accessed at www.cdc.gov/swineflu.

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FTC Staff Confirms Cemeteries Are Not Covered Under the Funeral Rule

Federal Trade Commission staff recently published an Advisory Opinion letter in response to a request by Selected Independent Funeral Homes (SIFH) urging that cemeteries should be covered under the Funeral Rule. SIFH based its argument on an earlier staff advisory opinion published in October 2008 that confirmed that crematories selling urns are covered under the Rule. FTC staff rejected the SIFH argument stating that cemeteries do not satisfy the two-prong definition of funeral services "since they generally deal only with casketed remains."

The Advisory Opinion distinguished the role of crematories from cemeteries in preparing human remains for final disposition. "Unlike cemeteries, crematories... physically handle human remains to transfer them from regular or rental caskets to flammable containers, check for and remove prosthetics, pacemakers, and jewelry prior to cremation, and collect the ashes when the process is completed." Staff acknowledged that "if a commercial cemetery provides 'funeral services' and offers or sells 'funeral goods,' it would be obligated to comply with the Rule." The ICCFA submitted comments to FTC staff discussing the issue of cemeteries and the Funeral Rule. The advisory opinion can be viewed on the FTC Web site at ftc.gov/bcp/conline/edcams/funerals/opinions/opinion09-5.pdf.

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Another FTC Staff Advisory Opinion: Discounting the Basic Services Fee

Following up on the report in the March 17, 2009, edition of ICCFA Wireless, the FTC staff has issued a second advisory opinion on the subject of discounting the basic services fee. The original opinion, 09-1, confirmed a 1997 staff opinion that the services fee cannot be discounted. The new opinion, 09-3, clarifies that "funeral providers may charge lower prices for special groups, such as indigents, infants, and memorial society members. The one prerequisite for charging lower prices for such special groups... is the requirement that a funeral provider provide qualifying clients with an alternative price list."

A second issue involving the question of whether the full basic services fee listed in the GPL must be charged for forwarding and receipt of remains, direct cremation, and immediate burial, will be addressed by FTC staff in a forthcoming advisory opinion. To view the new Advisory Opinion 09-3, go to the FTC Web site at ftc.gov/bcp/conline/edcams/funerals/opinions/opinion09-3.

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ICCFA NEWS
 

annualconvention
Annual Convention & Expo a Resounding Success

The ICCFA Annual Convention & Exposition, April 20-23 at Mandalay Bay Resort in Las Vegas, Nevada, was the association's largest ever with a record number of exhibitor booths (308—48 more than last year's record of 260) and the largest attendance on record. A complete breakdown of attendance figures will be reported in the next edition of Wireless.

Gregg Williamson, CCE, assumed the role of 2009-2010 president and Kevin Daniels, CCE, was elected president-elect. Complete coverage of the elections can be found below.

The first-ever Women's Forum Luncheon and raffle raised $480 for the Women's Forum Scholarship Fund.

The ICCFA PAC raffle raised $14,000 in personal funds. Ken Stephens won a 42" flatscreen TV, Gregg Williamson took home a new iPhone, and Jay Brammer will enjoy a VIP package at the 2010 ICCFA Annual Convention & Expo in San Antonio.

MARK YOUR CALENDARS FOR OUR 2010 ANNUAL CONVENTION & EXPOSITION, MARCH 10-13, 2010, IN SAN ANTONIO, TEXAS!

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New ICCFA Board Elected at Convention

The ICCFA elected new leadership during its 2009 Annual Convention & Exposition, April 20-23 in Las Vegas, Nevada. Congratulations are in order for the following newly elected members!

ICCFA Officers for 2009-2010:

President
Gregg M. Williamson, CCE, Rose Hills Memorial Park & Mortuary, Whittier, California

President-Elect
Kevin R. Daniels, CCE, The Daniels Company, Rio Rancho, New Mexico

Vice President, Internal Affairs
I. Frederick Lappin, CCE, Knollwood Cemetery Corporation, Sharon, Massachusetts

Vice President, Education
Jeff Kidwiler, CCE, CSE, Heritage Park, Metro Manila, Philippines

Vice President, External Affairs
Darin B. Drabing, Forest Lawn Memorial Parks & Mortuaries, Glendale, California

Vice President, Membership & Marketing
Nancy R. Lohman, CCFE, Lohman Funeral Homes, Cemeteries & Cremation, Daytona Beach, Florida

Treasurer
Kenneth E. Varner, CCFE, Cypress Lawn Memorial Park & Funeral Home, Colma, California

Secretary
Cynthia A. Thompson, Mountain View Funeral Home, Memorial Park, & Crematory, Tacoma, Washington

Members elected to serve three-year terms on the ICCFA Board of Directors:

April DeYoung
Forest Park Cemeteries and Funeral Home, Shreveport, Louisiana

Michael H. Doherty, Esq.
Fairfax Memorial Park and Fairfax Memorial Funeral Home, Fairfax, Virginia

Jennifer Leigh Frew
Green Hills Memorial Park, Rancho Palos Verdes, California

Caressa Hughes
Service Corporation International, Houston, Texas

Jeff Kidwiler, CCE, CSE
Heritage Park, Metro Manila, Philippines

C. John Linge
Cedar Memorial Park and Cremation Society of Eastern-Central-Western Iowa, Cedar Rapids, Iowa

William P. Tate, CCE, CCrE
Laurel Hill Cemetery, Saco, Maine

Kenneth E. Varner, CCFE
Cypress Lawn Cemetery Association, Colma, California

In addition, Linda Jankowski, Mount Elliott Cemetery Association of Clinton Township, Michigan, was elected to a one-year seat to fill out the unexpired term of Gregg M. Williamson.

Past presidents elected to serve a one-year term on the Board:

Daniel E. Reed, CCE, Daniel E. Reed & Associates, Springfield, Missouri;
Richard T. Sells, CCE, San Diego, California; and
David J. Shipper, Futura Group, Ewing, New Jersey.

International Memorialization Supply Association appointment to serve a one-year term on the board is:

Lynn Illig, Matthews International, Pittsburgh, Pennsylvania

presidential appointments to represent the ICCFA on the Cemetery Consumer SERVICE Council are:

William P. Tate, CCE, CCrE, Laurel Hill Cemetery, Saco, Maine
Thomas P. Daly, CCE, CCCE, CHS Consulting Group, Westwood, Massachusetts

SERVICE BUREAU BOARD:

William B. Addison Jr., Evergreen Mortuary, Cemetery & Crematory, Tucson, Arizona, was elected to the Service Bureau Board by the members of the ICCFA Service Bureau.

Members of the 2009-2010 Executive Committee are as follows:

ICCFA President
Gregg M. Williamson, CCE, Rose Hills Memorial Park & Mortuary, Whittier, California

ICCFA President-Elect
Kevin R. Daniels, CCE, The Daniels Company, Albuquerque, New Mexico

ICCFA Immediate Past President
Mark J. Krause, CFuE, Krause Funeral Home & Cremation Service, Milwaukee, Wisconsin

President's Appointment
I. Frederick Lappin, CCE, Knollwood Cemetery Corporation, Sharon, Massachusetts

Past Presidents' Appointment
Arlie Davenport, Greenwood-Mount Olivet Cemetery, Fort Worth, Texas

ICCFA Treasurer
Kenneth E. Varner, CCFE, Cypress Lawn Memorial Park & Funeral Home, Colma, California (ex-officio)

ICCFA External Chief Operating Officer and General Counsel Robert Fells (ex-officio)

ICCFA Internal Chief Operating Officer Joseph Budzinski (ex-officio)

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Wide World of Sales 2010 Call For Presentations

Planning for the ICCFA Wide World of Sales, January 13-15, 2010, in New Orleans has already begun, and we are looking for "Heroes Among Us." Heroes are those sales and marketing professionals and industry leaders who are excelling and prospering during these difficult economic times and are willing to share the secrets of their success.

The ICCFA Sales and Marketing Committee is looking for high-quality content. We invite you to submit presentation proposals that offer concrete, how-to information, with an emphasis on the "how" rather than the "why" as it relates to preneed sales, marketing and management. For details on the submission requirements, visit www.wideworldofsales.com.

Submit your proposal to Robert Treadway via e-mail (preferred) at robt@iccfa.com or via fax to 703.391.8416. The deadline for submission is May 25. Questions? Call 1.800.645.7700.

Applicants will be notified of the committee's decisions in July.

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ICCFA University: Six Colleges; Two Graduate Programs; One Outstanding Educational Value

The ICCFA University, July 17-22 at the Mid-South Convention Center in Tunica, Mississippi, offers five days of intensive educational programming in six colleges and two graduate programs:

  • College of 21st Century Services
  • College of Administration and Management
  • College of Cremation Services
  • College of Funeral Home Management
  • College of Land Management & Grounds Operations
  • College of Sales & Marketing
  • Master's program (graduate program)
  • CEO program (graduate program)

ICCFAU combines five days of intensive classroom education with campus-style networking and recreation to provide a unique experience within the cemetery, cremation and funeral service profession.

Each year, this program is rated as the best educational and networking opportunity available. Students are welcome to come for one or two years, but most continue on through four years to become ICCFAU "graduates." From front-line maintenance workers, counselors and funeral directors through top executives and owners, the program offers something for everyone. Find out for yourself what draws our students back year after year.

Funeral directors can earn up to 24.5 CE credits, pending state approvals.

For complete details, to view student testimonial videos and to download registration materials, visit www.iccfa.com/education-events/iccfa-university/iccfa-university.

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Save The Date: ICCFA's Fall Management Conference

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facebookJoin ICCFA on Facebook

ICCFA recently joined Facebook, and after announcing it in the last edition of Wireless, we already have more than 80 fans. If you're on Facebook, hop on over and become a fan. If you're not on Facebook, maybe it's time to join. You'll not only have an easy way to instantly connect with family, friends and colleagues, but you'll be able to poke people, send them Little Green Patches or see which '70s TV show character you are. ...or connect with industry professionals and discuss emerging trends. Joining is simple at www.facebook.com.

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CLASSIFIED ADS
Reach Thousands with an ICCFA Classifieds Ad

Funeral Directors
NorthStar Memorial Group is looking for experienced Funeral Directors who are highly motivated with a desire to learn, who loves to work and have fun in the process for their Memphis, Memorial Park and Ft. Myers Memorial Garden locations. This is your opportunity to become an essential member of an organization with exceptionally talented personnel committed to people and personalized service that sets us apart from our competition.

Our Funeral Director will provide professional services to client families, during and after the loss of a loved one. Retain heritage and grow market share through active involvement with community, religious, and other organizations. Adhere to all professional, municipal, state, and federal licensing regulations and rules applicable to the funeral service industry.

The successful candidate will be passionate about their work and possess a high level of integrity. Be a license Funeral Director with a Degree in Mortuary Science. Detail oriented and solution minded. Possess outstanding organization and time management skills. Work well independently and as part of a team, and have superior communication skills.

If you have what it takes to be on our team, send your resume to dennis.hamilton@nsmg.com for Memphis or donnell.sullivan@nsmg.com for Ft. Myers.

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Investment Opportunity
Gateway to Heaven! Funeral Home, mausoleums, crematorium and serenity garden. An $8 to 10 million investor needed to join our team for the above "Celebration of Life" project to include 39,552 burial sites of a seven phase development in Southlake, Texas. E-mail: gbeaglesr@yahoo.com. Please call: 817.366.4276 or 888.481.7988.

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Superstar Sales Manager Wanted
NorthStar, the smartest privately held company in our industry has a rare sales manager opening. If you seek a well paying, progressive, sales centric culture and are hard working, ethical, motivating and a proven developer of sales talent, we need to talk.

Our sales cluster in Decatur, IL, consisting of Graceland Cemetery and Funeral Home and Fairlawn Cemetery with 400-plus interments and 350-plus case volume has a wide variety of constructed and preconstructed inventory at multiple price points in a market with a population of 100,000-plus and very limited competition. Our existing sales team needs a hands-on leader to train, motivate and lead them by example. To exceed $250,000 to $300,000 in combined monthly sales.

Send your resume to Bob March to become the latest NorthStar hero at bob.march@nsmg.com. I will contact you within 48 hours if you appear to have the experience and character we seek.

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Memorial Garden Cemeteries for Sale
My name is Milton Marshall, and I am the sole owner of two Memorial Garden cemeteries for over 36 years. I am 75 years old and I am ready to retire! The properties are conveniently located only 35 minutes apart, one in Hopkinsville, Kentucky and the other in Clarksville, Tennessee. I am presenting these cemeteries for sale to professional individuals or companies that will continue to serve these communities while achieving their own business goals.

Thank you for visiting this site: www.cemeteryforsale.com

You are welcome to contact me by e-mail or phone:
Milton Marshall
milton@cemeteryforsale.com

270-887-3549

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Sales Management
The Fabulous Virginias! We have immediate opportunities in Virginia and West Virginia for ambitious, optimistic, energetic, and fun-loving sales management leaders. Since 1910, Stewart Enterprises has offered the most consistent and stable environment in our profession. That is still reflected today with the fact that our area management team enjoys 7.5 years tenure.

The parks available right now have a large heritage and enjoy a very traditional marketplace. All facilities are full service with mausoleum, lawn crypt, niche, lots and memorialization available to sell.

The income opportunities here combined with a lower than average cost of living will provide you and your family with a terrific quality of life.

If you're looking for a longer, better, and more stable future in our profession and have the experience you think necessary, we sincerely invite you to call or send your resume in confidence today.

Call Senior Sales Executive, John Dawson @ 304-254-3250, e-mail resume to JDawson@stei.com, or fax resume to 304-254-3258.

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President/Chief Executive Officer
We are West Laurel Hill Cemetery/Laurel Hill Cemetery/Bringhurst & Turner Funeral Homes. We are head quartered in Bala Cynwyd, PA; serving the community for over 100 years.

We are seeking a visionary and strategic thinker to lead our organization as President and CEO. Our ideal candidate will have 20 years in a leadership and officer capacity reporting and communicating with the Board of Directors. The person will have experience in developing new business, creating substantial value and providing forward thinking.

Our organization has been recognized as leaders in our Community for the last 140 years; and we will expect the President to expand our mission to reach new heights for the next century.

Responsibilities include:

  • Providing strategic long range and day to day vision.
  • Directing the sales and marketing, operational and financial and internal control functions.
  • Developing channels to expand our Brand awareness.
  • Leading and expanding our mission of providing excellence and compassion to our families.
  • Communicating with our excellent staff, board of directors and outside constituents including Community leaders and members, media, family and friends.
  • Preserving the historic integrity of the cemeteries.

Our ideal candidate will have the ability to lead, grow and manage in a caring environment. He/she will be able to nimbly meet critical deadlines on short notice where response time and caring are always paramount.

This Presidential/CEO position requires the ability to work effectively in a very competitive environment where critical thinking and the ability to interact and communicate with board members is a must. It also will require a commitment of time to achieve standards of excellence.

We will provide a generous compensation and benefit package.

Respond in confidence to:
Executive Sounding Board Associates Inc.
President/CEO Search Position-RDK-WLH
esbany@esba.com

1350 Broadway, Suite 702
New York, NY 10018
Fax: 212-944-0753

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Advanced Planning Funeral Director
Earn up to a $25,000+ sign on bonus if you are a top notch Advanced Planning Funeral Director! We will be hiring someone with a proven track record in advanced planning funeral sales. Are you that person? Woodlawn Memorial Gardens located in beautiful Norfolk, VA is a Funeral Home/Cemetery Combo facility. We are expanding our business and looking for a top notch Advance Planning Funeral Director who will be responsible for our advanced planning funeral services. Must have Life & Annuities Insurance Licensure (or the ability to obtain with in a short period of time) and currently be licensed as a Virginia Funeral Director (or the ability to be licensed as one). Must be proficient w/computer and be willing to learn new software. Must be comfortable speaking in front of groups. This is a full-time position that offers competitive pay, excellent benefits including 401k, profit sharing and vacation. For consideration, please e-mail your resume with salary history to bspry@iccfa.com. (Confidential Inquiries). EOE.

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Cemetery Sales—Advanced Planning Professional
Earn up to a $25,000 sign on bonus if you are a top notch salesperson with proven pre-need cemetery sales experience. Have you always wanted to live and work close to the beach? Well, it's time to make that dream a reality. Woodlawn Memorial Gardens has 75 acres of beautifully landscaped and maintained property and is located in Norfolk, Virginia, just minutes from the Virginia Beach Oceanfront. Woodlawn is a combo facility and is in the process of expanding our Advanced Planning sales team by adding more top notch talent. Sales experience must be proven and demonstrated. This is a full-time commissioned opportunity with benefits and high earnings potential. Must have a valid driver's license, be able to obtain a Virginia cemetery sales license, have excellent computer skills, closing skills and the desire to write your own paycheck. For further consideration, please email your resume, with salary history included to miguelquinones@woodlawngroup.com. (Confidential Inquiries). EOE.

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Place your classified advertisement with ICCFA today!

  • ICCFA Wireless classified ads cost $80 and must be prepaid.
  • Ads run in two consecutive issues, and include free placement on the ICCFA Web site for four weeks.
  • Ads include a link to the company Web site and/or e-mail at no charge.
  • Ads with a box number for confidential reply are available for an additional $15.
  • Ads must be no longer than 250 words.
  • ICCFA reserves the right to limit the number of ads per issue on a first-come, first-served basis.
  • All advertising is subject to the publisher's approval; advertisers assume liability for all content of advertisements printed and for any claims arising therefrom against the publisher.

    For more information or to place an ad, contact Bryan Spry at bspry@iccfa.com or call 1.800.645.7700. See more classified ads at www.iccfa.com/classifieds.

member benefits

ICCFA Supply Link Allows Easy Buyer's Guide Searching
The ICCFA Supply Link, an online buyer's guide members can use to easily search for products and services from the convenience of their computers, can be accessed directly from the ICCFA home page. The Supply Link offers a "Search" function whereby members can search according to product type or company name and can be limited to a state or to a certain radius distance from a specified city or ZIP code. Users also can narrow their search to include only ICCFA-member companies. Suppliers that are ICCFA members and exhibitors are identified as such in their listings.

ICCFA News Page
The ICCFA News Page takes you to sources throughout the world for industry news and updates. It brings you the most comprehensive selection of funeral service and cemetery news available anywhere, along with frequently updated general news items related to national and world events. The News Page reports the news before anyone else and is one of the most visited page on the ICCFA Web site. Stop in each day and you'll see why.

Music Licensing
The 2009 Music Licenses are available for just $248 per property, no additional fees. Covers ASCAP, BMI and SESAC. Any U.S. funeral home, cemetery or related business is eligible for membership as a Music License Member. Licensing directly with the agencies this year would cost nearly $600 per location, so this price—which requires no additional membership fee—is still the lowest available to the industry.

Tax-Related Questions
ICCFA members now also have access to an attorney for tax-related questions regarding trust earnings, care fund allocations, capital gains, investments and more. The ICCFA has retained Leslie Schneider, CPA, a tax attorney with Ivins, Phillips & Barker in Washington, DC, for telephone consultations for up to 20 minutes with no obligation. To take advantage of this member benefit, call Schneider at 202.393.7600.

ICCFA Insurance Program
Administered by Alliant Insurance Services, this program allows members to purchase commercial property and casualty insurance -- including general liability, commercial property, automobile liability and physical damage, umbrella liability, professional liability, workers compensation, employee benefits and more -- at rates they probably would not be able to afford on their own. For details, call 1.800.390.9099.

Fraud Prevention & Detection Consultation Service
ICCFA has retained the services of veteran fraud investigator Robert A. Garvey Jr., CPA, CFE, CrFA, CVA, to serve as a consultative resource for members' employee theft and fraud concerns. The new member benefit, the "Fraud Investigation and Deterrence Consultation Service" or FIDCS, will allow members to discuss by telephone any issues or concerns related to suspected fraudulent activity or a desire to put systems and controls in place at their locations to deter such activity. There is no cost to ICCFA members in good standing to utilize this benefit. The number to call is 1.866.649.1902.

Legal Advice on Cremation Concerns
Courtesy of the ICCFA Government and Legal Fund, ICCFA members now have access to pre-paid legal advice on cremation-related issues. Through this exclusive member benefit, the association has retained Poul H. Lemasters, Esq., of Rosenacker & Associates, Ltd., Cincinnati, Ohio. Poul is an attorney and licensed funeral director, and members in good standing may call him at 1.800.221.2889 to discuss cremation concerns for up to 20 minutes at no charge.

FTC 'Red Flag' Compliance Program
ICCFA now offers members a sample compliance program concerning new Federal Trade Commission rules to fight identity theft. To have the program template sent to you, please contact us at 1.800.645.7700.

GPL Compliance Check
Members whose businesses must follow the FTC Funeral Rule's General Price List (GPL) requirements can have their lists reviewed for compliance by attorney Poul H. Lemasters, Esq., without charge. Contact Lemasters at 1.800.221.2889.

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CONTACT US

International Cemetery, Cremation and Funeral Association
107 Carpenter Drive, Suite 100
Sterling, VA 20164
1.800.645.7700
703.391.8400
Fax: 703.391.8416
www.iccfa.com

Copyright 2009, International Cemetery, Cremation and Funeral Association

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rob treadway's picture

Wide World Of Sales Kicks Off

Opening reception at the 2009 Wide World of Sales was tonight, the conference begins in the morning.      

Mike Burke, Gary O'Sullivan, Kevin Daniels at the Wide World of Sales

 Mike Burke, Gary O'Sullivan, Kevin Daniels at the Wide World of Sales

It looks like we'll have about 350 attendees, not too bad considering the economy. I think the program is among the best the ICCFA has ever put on, and many managers and owners realize that in a falling economy making your sales team better is more important than ever. More reports forthcoming, I hope...

Mike Burke, Gary O'Sullivan, Kevin Daniels

Mike Burke, Gary O'Sullivan and Kevin Daniels at the opening reception of the 2009 ICCFA Wide World of Sales Conference.

Mike Burke, Gary O'Sullivan, Kevin Daniels