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| 6
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President's Letter
'Umenenepa'; I'll take it as a compliment!
by ICFA 2005-2006 President Ray Frew, CCFE
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| 8
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Washington Report
2006: The past is prologue
by ICFA General Counsel Robert M. Fells, Esq.
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| 48
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New Members
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| 80
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Update
80 Flanner & Buchanan, Bunker open locations to provide alternatives to traditional funeral homes
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| 92
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Supply line
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| 93
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Classifieds
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| 94
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Calendar
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| 96
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Ad index
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| 10
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SERVICE TO FAMILIES
From caskets to hors d'oeuvres
11 Funeral professionals are in the hospitality business
by Mark Krause
12 Getting into the funeral food service business
an interview with Mark Krause, CFuE
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| 16
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HISTORIC CEMETERY
Mount Auburn preparing to celebrate 175th anniversary
Lectures, art shows and a new landscape for memorialization among the highlights
18 Mount Auburn preserving the past, preparing to serve cremation families far into the future
an interview with Bill Clendaniel
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| 20
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MEMORIALIZATION
Telling the full story
Obituaries should tell a life story
Good memorials tell stories to future generations
by Burton Fletcher
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| 22
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BOOK REVIEW
A common loss, an exceptional book: 'The Year of Magical Thinking,' by Joan Didion
by Brenda Clough
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| 24
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BOOK REVIEW
Food, glorious (funeral) food: 'Being Dead is No Excuse: The Official Southern Ladies Guide to Hosting the Perfect Funeral,' by Gayden Metcalfe and Charlotte Hays; 'Death Warmed Over: Funeral Food, Rituals, and Customs from Around the World,' by Lisa Rogak
by Brenda Clough
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| 26
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CREMATION: PART 1 OF 3
Cremation in England
Part 1: The early years (1874 - 1885), when cremation was extremely controversial
by Brian Parsons
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| 30
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COMPUTERIZATION
Safeguarding your records and maps Backup plan options for your valuable information
by Brandon Finley
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| 34
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PRENEED SALES SUCCESS: PART 1 OF 4
A 7-Point marketing plan Setting up objectives for your funeral home or cemetery and mapping out a way to meet them
by Tim Thompson
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| 36
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FROM THE GROUNDS UP
Do it now: Sign up for swap Send yourself or an inquisitive employee to another cemetery for an intense learning experience
by ICFM columnists 'Smitty &
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| 38
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REFLECTION
A visit to the cemetery>
by Todd W. Van Beck
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| 57
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ICFA ANNUAL CONVENTION & EXPOSITION
Funeral service, cemetery management, cremation creativity Read all about the dozens of speakers and sessions featured in the profession's most comprehensive convention
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| 72
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VOTE!
Eight of these 12 people wil be elected to the ICFA Board of Directors Get to know them before you cast your ballot
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| 78
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WOMEN'S FORUM SCHOLARSHIP
Do you have what it takes? Apply for a scholarship to attend ICFA University
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| 78
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UPDATE
Rich Sells retires from senior SCI post
88 Sells reflects on the company, the people and the Wall
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| 54
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ICFA NEWS
Giving you an edge
ICFA membership means access to a diverse range of ideas and creativity, and a singularly useful menu of benefits
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| 55
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FROM THE GROUNDS UP article packages
The best of Smitty & Fife, available at the ICFA Store
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| 55
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ICFA DEVELOPS new e-mail service to facilitate association idea-sharing. State, regional and national association staff and volunteers welcome!
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| 55
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GET AN ICFA MUSIC LICENSE for just $220 for 2006
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| 56
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DEVELOPING THE NEXT GENERATION
ICFA to launch mentoring program
by Christine Toson Hentges, CCE, and Nicole Wiedeman
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