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| 6
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President's Letter
Celebrate & remember with tradition & ceremony
by ICFA 2006-2007 President Tom Roberts, CCE
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| 8
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Washington Report
Groups discuss flu pandemic
by ICFA General Counsel Robert M. Fells, Esq.
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| 64
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Supply Line
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| 60
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Update
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| 76
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Calendar
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| 75
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Classifieds
|
| 78
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Ad index
|
|
| 10
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FUN IN VEGAS
Did they really say that?
|
| 11
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CONVENTION '06
First-time attendees speak up
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| 12
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CONDUCTING BUSINESS
Vegas lucky again for ICFA
13 Southern strategy Southern Cemetery Association members run, win together
14 Bledsoe pledges $50,000 for Educational Foundation
14 ICFA Board of Directors, 2006-2007
|
| 15
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AWARDS AND RECOGNITIONS
Women's Forum awards two ICFAU scholarships
16 Members earn certification, 25- and 50-year awards
16 More first-timers
17 Sam Saxton inducted into ICFA Hall of Fame
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| 19
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YOU HAD TO BE THERE
19 ICFA best sellers
20 Scenes from the Expo
21 Stewart bullish on New Orleans
|
| 22
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FUNERAL SERVICE
Planning the big event
by Allen Dave
|
| 26
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COMMUNITY OUTREACH
Show your cemetery in a different light
by Linda Mayo-Perez &Rick Miller
|
| 28
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TECHNOLOGY
Small firms going high tech
by Carol & Lowell Knopp
|
| 28
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CEMETERY MANAGEMENT
Cemetery rules & Regulations
by Tom Daly, CCE, CCCE
|
| 30
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SERVICE TO FAMILIES
The 7 'f-words' of funeral service
by Justin Zabor
|
| 30
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MANAGEMENT
Human capital, not human cattle
by Dan Morris
|
| 32
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OUTREACH
Sharing the sacred story with clergy
by Michael Fronk
|
| 32
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PRENEED SALES
How to create ads that work
by Tim Thompson
|
| 33
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MANAGEMENT
Buying and selling funeral homes
by Tom Johnson
|
| 33
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CREMATION MEMORIALIZATION
Death rate statistics misleading
by Fraser Drysdale
|
| 34
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MANAGEMENT/CEMETERY OPERATIONS
Top 10 cemetery best practices
by Patrick Monroe
|
| 38
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CEMETERY MANAGEMENT
Cemetery maintenance & more
by Tom Van Buskirk, CCE
|
| 38
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PRENEED SALES
Becoming a consumer resource
by Rick Rega
|
| 40
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SCENES FROM THE EXPO
Snapshots from the most educational (and enjoyable!) trade show in the profession
|
| 42
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CEMETERY DESIGN
Designing with the landscape
by Ron Wolfe & Blair Hines
|
| 42
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EMBALMING
Organ and tissue donation and embalming prep
by Don Douthit & Melissa Williams
|
| 44
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MARKETING
Lean thinking, lean marketing
by Linus Shackelford & Marianna Hayes
|
| 46
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CREMATION
What cremation consumers want
by Doug Gober
|
| 50
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PROFESSIONAL DEVELOPMENT
Breaking the da Vinci code
by Chris Lowery & Suzanne Elkins
|
| 51
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PROFESSIONAL DEVELOPMENT
Sshake off your fear snakes
by Albert Mensah
|
| 52
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PET SERVICES
Pet funerals, cremation & memorialization
by Eva Shaw, Steven Schall, Jerry Sullivan & Coleen Ellis
52 First timers
|
| 54
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LANDSCAPE MAINTENANCE
Managing your landscape
by Angela O'Callaghan & M.L. Robinson
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| 54
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WEB EXTRA
Best practices
by Ernie Heffner
|
| 56
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COMMUNITY & PUBLIC RELATIONS
Getting free (and good) publicity
by Jeff Crilley
52 How Richard Cody got Worldwide free publicity
|
| 57
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FUNERAL SERVICE
Challenges today
by Gene Allen
|
| 58
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SCENES FROM THE EXPO
More of the latest and greatest cemetery & funeral service products and services
|
|
| 69
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ICFA NEWS
ICFA: Carrying out a unique mission
Two new benefits of ICFA membership: Discounted employee and applicant testing; Women's Forum mentoring program
|
| 70
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ICFA UNIVERSITY
A solid investment
Five colleges, more than 30 nationally recognized professional experts
|
| 73
|
ICFA FALL MANAGEMENT CONFERENCE
Soaring to success in Albuquerque
Join the ICFA at the Hyatt Regency Tamaya Resort & Spa
|
| 73
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ADVANCED PRINCIPLES IN QUALITY FUNERAL CARE
Just three more chances to attend
by Todd Van Beck
|
| 74
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NEW MEMBER BENEFIT
ICFA, McQuaig team up
Tools for assessment, development of preneed counselors
|
| 74
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CONVENTION CDS
Order yours today!
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