Features
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| 8
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Cemetery Operations Cemetery superintendent has gotten an operating education, interview with Scott Salsgaver by Susan Loving
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| 18
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Marketing How to plan a successful community presentation, by Todd Van Beck
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| 26
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Saving Sculpture Save Outdoor Sculpture! seeks spaces to showcase its monumental exhibit
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| 27
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Community Outreach Wuyka Cemetery's magical Christmas weekend and dedication ceremonies for two state memorials honoring those who serve
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Columns
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| 4
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President's Letter Big news for cemetery managers, by Carol Caunter
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| 6
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Washington Report FTC consumer compaints: Low volume, many Funeral Rule related U.S. Tax Court: Preneed funds not taxable until contract is performed
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| 7
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Letters Good mourning rituals; Promotion of lethal animal traps appalling
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| 11
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From the Grounds Up Tips from Spring Grove Cemetery & Arboretum's "Smitty & Fife": Dealing with Bambi the plant terminator
14 What could be worse than deer, geese or groundhogs? You don't want to know!
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| 23
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Embalmer's Corner Alcoholism, by Todd Van Beck
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| 24
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ICFA News ICFA Cemetery Operations & Maintenance Conference
ICFA Convention: Innovate & succeed
ICFA Sales conference achieves highest attendance in history
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| 25
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Preneed sales training products available from the ICFA
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Departments
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| 29
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Calendar
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| 29
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Classifieds
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| 30
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Index to Advertisers
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| 26
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Industry Update
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| 28
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Supply Line
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| Online
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