Features
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Keeping it Personal This year's winners of the ICFA's KIP Awards
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A Born Undertaker Todd W. Van Beck grew up across the street from the town's funeral home, part three of a three-part profile, by Susan Loving
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| 16
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Technology & the Law Should funeral service professionals inform families about how a suitable DNA sample can be obtained after death?, by Harvey I. Lapin, Esq.
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Advertising Tuning in to radio ads, by Scott P. DeMenter
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Marketing How a cemeterian and funeral director became the voice of funeral service in his community, by Susan Loving
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Memorialization Celebration Forest's clients are creating a forest preserve one memorial tree at a time, by Aileen McQuade
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Back to the Earth Through Memorial Ecosystems Inc., Billy and Kimberley Campbell offer families the "green" burial option, by Susan Loving
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A Funeral Director's View The owner of Brown-Oglesby Funeral Home is pleased to offer families the "green" burial option
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Choices Kimberley Campbell has learned a lot from talking to funeral directors and to families
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Exhibitor Profiles Learn about some of the companies exhibiting at the ICFA 2003 Convention & Exposition in Las Vegas, Nevada, March 10-13
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Columns
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| 6
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President's Letter A year of growth and progress by Bill Wright, CCE
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| 7
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Letters to the Editor Remembering Doug Whynott, CCE; praise for Van Beck story
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| 10
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Washington Report by Robert M. Fells, Esq.
Amendment to law encourages preneed planning; Amended Telemarketing Sales Rule; Update on the Dodd bill
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| 59
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From the Grounds Up
Tips from Spring Grove Cemetery & Arboretum's "Smitty & Fife," by Tom Smith and Tom Pfeifer: Making "extra" land an asset now
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ICFA News
Product of the Month: Referral tools from Trainer Bill Cates
ICFA opens online store
ICFA University
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Departments
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Calendar
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| 62
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Classifieds
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| 5
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Index to Advertisers
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| 57
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Industry Update
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