Features
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| 12
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ICFA Responds to CBS News CBS 'news' offered consumers little useful information, by Robert M. Fells, Esq.
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| 16
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Management/Personnel Who must be paid overtime? by Michael S. Pepperman, Esq., and Jacob M. Sitman, Esq., first of two parts
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| 18
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Full Price: Developing a fair financial model, by Kevin Bean
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| 26
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Succession Planning Who will follow you? by Ron Walchack
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| 28
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Preneed Trusts How to develop an attractive preneed trust agreement by William Stalter
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| 34
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Planning and Design Cemetery architecture and planning for profit and identity, by William R. Toson
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| 43
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Exhibitor Profiles Learn about some of the more than 130 exhibitors who will be at this year's sold-out ICFA Exposition in Nashville, March 10-13
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| 57
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Locating Graves A non-invasive approach to locating unmarked graves, by Elizabeth R. Wilson-Agin
59 Now They Know Cemetery's potter's field marked off
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| 61
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Locating Graves Burial mapping: Using subsurface imaging, by Scott Smith
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| 76
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Books
- "Letters from a Friend: A Sibling's Guide for Coping and Grief," by Erika R. Barber
- "What is Cancer Anyway? Explaining Cancer to Children of All Ages," by Karen Carney
- "The ABC's of Grief: A Handbook for Survivors," by Christine A. Adams
- "Death and Bereavement Around the World, Volume 2: Death and Bereavement in the Americas," edited by John D. Morgan and Pittu Laungani
- "Your Living Legacy," by Susan Fielder Mears
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| 78
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Novel Research Writer worked with Woodlawn Cemetery crew for a week
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| 80
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Serving Families The Rebekah principle, by John Bolton
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| 83
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'Dear Abby' Says: Your survivors will thank you for planning your own funeral
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| Columns
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| 6
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President's Letter Passion by Carol Caunter
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| 9
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Washington Report by Robert M. Fells, Esq.Courts to funeral service: Don't litigate, legislate
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| 63
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Embalmer's Corner Arteriosclerosis, by Todd Van Beck
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| 14
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Letter Baby boomers who now embrace the latest fads may in the end find more comfort in tradition
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| 23
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From the Grounds Up Tips from Spring Grove Cemetery & Arboretum's "Smitty & Fife": Tractors and backhoes and mowers, oh my! by Tom Smith and Tom Pfeifer
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| 71
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ICFA News ICFA names 'Keeping It Personal' Award winners
65 What the ICFA can do for you
66 Products available from the ICFA, including the first three installments to the ICFA DVD library
68 2004 ICFA University program
70 ICFA Cemetery Operations & Maintenance Conference
70 Fall Management Conference date change
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Departments
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| 88
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Calendar
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| 86
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Classifieds
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| 94
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Index to Advertisers
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| 73
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Industry Update
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| 84
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New Members
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| 85
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People
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| 86
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Supply Line
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