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International Cemetery & Funeral Management

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July 2004
Table of Contents

Features
18 Service to Families The dawn of twilight services, by Tim Lancaster, CCFE
22 Marketing Private Estates They're not just for millionaires and magnates anymore, by Lexann Pryd-Kakuk
24 A niche market poised to baby boom
28 Metairie Cemetery knows all about private estates
30 Mausoleum and More How a forgotten ravine was turned into Hillside Memorial Park's showpiece, interview by Susan Loving
35 Planning a mausoleum project Advice from Barry Berlin
39 Online Riverside Cemetery's interments in searachable online database
41 Publicity The media gives Allegheny Cemetery's releases a second look
43 Book Review "Our Dad Died: The True Story of Three Kids Whose Lives Changed," as told by Amy, Allie and David Dennison
44 Presidential Farewell Reflection on providing service, by R.L. Waltrip
46 Past President Replica of Lincoln's coffin provides a contrast
Presidential funerals Funeral director and historian Todd Van Beck talks about how the services for Reagan compared with tributes to other presidents and the effect—if any—on public attitudes toward funeral service
Columns
6 President's Letter Learning from the best by Patrick R. Downey, CCE
8 Washington Report by guest columnist Leslie J. Schneider, CPA
New IRS procedure allows tax deferrals on prepaid funeral, cemetery contracts
13 Embalmer's Corner Gangrene, by Todd Van Beck
10 Letters Legislation would help lawyers, not consumers;
Compassionate, professional funeral director makes all the difference
14 From the Grounds Up Tips from Spring Grove Cemetery & Arboretum's "Smitty & Fife": Keeping water features clean and dealing with dredging, part 2 of 2, by Tom Smith and Tom Pfeifer
53 ICFA News A concise guide to ICFA member benefits
54 Training DVDs on recruiting, lead generation, family service and "full value, full price"
56 Downloadable article packages from ICFM on cremation, cemetery and funeral home valuation and trust/care funds and accounting
58 The Wide World of Sales: ICFA stages 'Super Bowl' of sales management & marketing conferences
58 Fall Management Conference: Wild Horse Pass Resort & Casino offers 4-star luxury destination
58 ICFA members invited to conference on managing mass fatalities
Departments
48 Calendar
52 Classifieds
62 Index to Advertisers
38 Industry Update
50 New Members
60 People
52 Supply Line

Online
ICFA News Page News gets old fast; read it while it's fresh. The ICFA staff collects industry and related news stories from all over the world so that you can find it quickly, in one place. Missed something? It's still there, in the archives.

Association Pipeline Our calendar listings are the most extensive you'll find anywhere. Cemetery, funeral and memorialization meetings all over the world are listed here, with links to state, regional, national and international associations.

Internet Expo Check out the largest online exposition of products for the death care industry. This free virtual tradeshow allows you to search for the cemetery and funeral products and services you need. Links and contact information are included.

Model Guidelines Four of the ICFA Government and Legal Affairs Committee's 28 model guidelines for state laws and regulations are available online, including Prepaid Contracts and Prepaid Contract Trust Funds.

Web Extras ICFM magazine online includes a link to additional and expanded features and information to help you better serve your families.
   
 

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