- ICCFA CAFÉ
- PET LOSS
- MUSIC LICENSE
- LOT EXCHANGE
***MARK YOUR CALENDARS!***
July 18-23, 2014
Fogelman Executive Center
University of Memphis
TWO GRADUATE PROGRAMS
* Please note that the Master's and CEO programs do NOT count towards graduation.
LETTER FROM THE CHANCELLOR
As the heartfelt accolades of the 2012 ICCFA University attendees were coming in last July, the wheels were already in motion for a better-than-ever 2013 ICCFA University, including the newly announced College of Embalming, Restorative Art & Other Care.
Based on past University momentum, you might want to register sooner than later. Class sizes are limited and 2013 looks to be a record breaking year. Everyone involved is proud to continue this one-of-a-kind educational opportunity by which thousands have already enriched themselves, their firms and ultimately their customers through superior, relevant service.
However, for the convenience of the pessimistically dower in need of a rationale for avoiding the “U,” here are some tortured excuses to stay at home and remain in mushroom mode.
Embalming, Restorative Art & Other Care
J. Asher Neel College of Sales & Marketing
Land Management & Grounds Operations
Funeral Home Management
Leadership, Management & Administration
21st Century Services
There you have it. 14 tortured excuses for ignoring the ICCFA University in 2013, the ultimate educational opportunity in our profession. Please email if you would like curriculum referrals or wish to speak with any of the deans. If you feel these excuses are boneheaded, misguided or ludicrous, the deans and I will look forward to seeing you and/or your associates in Memphis in July.
Ernie Heffner, CFuE
ICCFA University Chancellor
President, Heffner Funeral Home & Crematory
The ICCFA Educational Foundation, along with associations around the country, offer scholarships to those wishing to attend the ICCFA University. To find out more, click here.
The overall experience was enlightening and very informative. The networking is great. All classes are interactive and all questions are encouraged and answered. It really is a career builder with useful information you can bring back to your workplace and implement immediately. Very highly recommended.
Kevin Ronayne, Catholic Cemeteries, Diocese of Brooklyn/St. Charles Cemetery, Middle Village, New York
Every year that I attend I am amazed how much I learn, how much information and tools were shared openly, and how much I am inspired to reach beyond and improve my company. The networking and resources available are outstanding at ICCFA University. ICCFA University’s deans and speakers are the best. It would take me years to accumulate the collective knowledge I have gained here at the university. Thank you!
Alesia Skinner, Paxtang Cemetery Association, Harrisburg, Pennsylvania
The connections I have made and the insight I have gained at ICCFAU are extremely valuable and eye-opening. I was very fortunate in being able to attend and I absolutely plan on coming back next year. It’s worth it! Thank you for giving us this opportunity to see what’s out there, what mind-states our industry is in and all it can be in the future. I still maintain that every funeral home in America can be a contemporary funeral home, regardless of price. I learned more about the service part of the funeral service industry in one week than I have in two years interning.
Heather T. Mitchell, Cascade Memorial, Bellevue, Washington
I was very impressed with how welcoming everyone was. All the returning students really went out of their way to make a connection with me and help me become comfortable. I was also very impressed with how everyone worked together and shared ideas. Great program. Can’t wait for next year!
Green Hills Memorial Park, Rancho Palos Verdes, California
I truly believe this university should be a requirement by any company in this industry. I have been in this business for over a decade, and this was my first year attending. Like others, I find we can become complacent and stagnant in our thinking. Not only did we learn new and exciting things from our industry leaders, but I found myself saying, “Oh yeah, we used to do that. That does work. Why did we stop?” I strongly recommend the university to both “old dogs” as well as new people in our business.
Lakeland Hills Memorial Park, Burnet, Texas
As a supplier, I can’t begin to tell you what this meant to me. I’ve been in this business 35 years, and I have never experienced anything like this before. I was convinced I knew everything there was to know about this business. Time to step back and pay just a little more attention to what my customers really need and experience on a day-to-day basis. Simply priceless!
Biondan North America, Toronto, Ontario