Traversing the Minefield
Traversing the Minefield--Best Practice: Reducing Risk in Funeral-Cremation Service
This 464-page volume by Michael Kubasak and William M. Lamers Jr., M.D., covers all areas of operations, from the first call through final disposition, as well as topics such as shipments, third-party providers, risk assessment and insurance, unclaimed cremated remains, handling litigation, job stress and more. Includes 30 samples forms.
Price: ICCFA Members $85.95; Non-Members $99.95 (you must be logged in to receive member discount price)