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PLPA/Two Hearts Webinar -- Tuesday, September 17, 2013 -- Communication in Your Pet Funeral Home -- Caregiver Skills Needed to Create a Positive Experience

Communication in any place of business is important and it's especially important when dealing with grieving pet parents. Your ability to communicate with both pet parents and other employees is vital to providing a positive experience for everyone involved. In this webinar you'll learn communication do's and don'ts as well as caregiver skills that you can implement the next day.

The session will be conducted via webinar from 5 to 6 p.m. EASTERN time.

*Course meets the requirements for one (1) hour of continuing education credit in jurisdictions which recognize AAVSB RACE approval; however, participants should be aware that some boards have limitations on the number of hours accepted in certain categories and/or restrictions on certain methods of delivery of continuing education.

COST: $39 per session/$30 per session for PLPA members.

September 17th, 2013 5:00 PM   through   6:00 PM